Ratings based on 319 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Lee from Paris, Tx

Very nice hotel and great service

Posted Apr 14, 2014
Pros: The environment and roominess. It was big!
Cons: I can't think of anything.
Location: We went to the downtown aquarium, witch is only 2 miles from the hotel.
I lost my wallet in the hallway at around midnight and I didn't notice I had lost it til the next day. I went to the front desk and asked if anyone had found it. I was told to sit down and wait while they check there lost and found. I had about 500 dollars cash in my wallet and when the lady from the lost and found brought it to me, it still had everything in it!! I was so re leaved. I am very happy with my experience at the Westin Houston Downtown!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay

Posted Apr 1, 2014
Customer service. Vallet parking good service. Awesome employees in the dinner area.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel across the street from MinuteMaid

Posted Mar 9, 2014
Pros: location, spacious, and comfortable
Cons: floor above room is very noisy...easily hear people in room above walking in their room. Children on same and above floor were very noisy....
enjoyable and convenient beds comfortable our particular rm spacious
4 out of 5
Recommended
for Everyone
by S from Cypress

Comfortable and close to Toyota Center

Posted Feb 23, 2014
The hotel staff were very accomodating. Check in and check out were a breeze. Valet was very nice. Hotel bar was nice and clean. One of the waitresses had on way too tight of a dress though and had "the girls" out there for everyone to see. :-( Everything over all was very good. I have to say, though, that the cleaning staff must not mop the bathroom floors very well. I saw residue of "dribble" dried on the floor in front of the toilet. Made me kinda go "yuck" since I was in there barefoot.
5 out of 5
Recommended
for Everyone
by Jody

Weston scores again.

Posted Feb 23, 2014
Pros: The staff.
Cons: No
Location: MinuteMaid ballfield,Toyota center within walking distance. One of the best restaurants in Houston Vic and Anthony's right next door.
Refurbished and pristine. Staff was fast and friendly.
5 out of 5
Recommended
for Everyone
by Henry

Great hotel

Posted Feb 18, 2014
Very nice. Room seemed recently renovated. Nice comfortable bed. Right next door to a fabulous restaurant, Vic & Anthonys and right across the street from Minute Maid Park.
5 out of 5
Recommended
for Everyone
by Barri from texas

Great hotel

Posted Feb 10, 2014
Pros: Location and accommodations
Cons: Very nice Do not change anything
Location: Minute Maid Park (baseball) Great restaurants Mid town Houston
Located directly across from Minute Maid Park. Very conveniet for us. Several great restaurants nearby. Good part of town. Clean, beautiful, huge bath, comfortable beds and pillows. Staff very accodating. Great experience at a good price.
5 out of 5
Recommended
for Everyone
by karen

What a pleasant surprise!

Posted Feb 10, 2014
The staff was very helpful in recommending things to do in downtown Houston before our show at the Toyota Center.
5 out of 5
Recommended
for Everyone
by A verified traveler

FANTASTIC DOWNTOWN HOTEL

Posted Feb 10, 2014
The Westin Downtown is a wonderful hotel experience! The lobby is gorgeous, the staff is extremely courteous, and the rooms are beautifully decorated. The bathroom was very large. The bed was very comfortable. I would stay in the hotel every time I return to Houston!
4 out of 5
Recommended
for Everyone
by A verified traveler

close to conv center

Posted Feb 6, 2014
Pros: convenience
Cons: Could have better tvs in the bar area
Location: close to restaurants
The hotel has clean nice rooms, convenient to the convention center