Ratings based on 552 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom St. Paul, MN
Wyndham Medical Center good valuePosted Apr 14, 2015
Pros: Location, shuttle, room comfort.
Cons: Front desk people not savvy with the business center equipment, on occasion have misled on shuttle availability for pickup over the phone.
Location: We were there to visit Rice University so very convenient, also close to Rice Village for eating and shopping. Great location for the medical center.
This was our second stay at this Wyndham. It is close to Rice University which is why we selected it. The rooms are fairly priced and have kitchenettes or kitchens which is convenient and provides more space. Beds are very comfortable, rooms quiet, staff pleasant but the desk staff is not the most competant and committed that I have ever seen. There is a shuttle that will take you places and pick you up and that is great and the shuttle drivers are the nicest people you can imagine and committed to making your stay the best. The location and the shuttle drivers really make the experience a repeat. They have a restaurant but we didn't use it. Room service however was good so I assume the restaurant is as well. Lots of medical center visitors and patients and I think the shuttle is great for them, nice service. I would stay there a third time.
for Everyoneby A verified travelerfrom Orange County
The Green MachinePosted Apr 11, 2015
Pros: Hotel was very nice on the inside
Cons: The entrance to the parking area, we arrived by taxi and I thought we were entering a fast food parking lot.
Location: Hospitals, fast food restaurants and Rice University. Nice to have the red line close by.
I love the fact you are trying to be green, but you took away the towel I was going to re-use on the back of the bathroom door without leaving a replacement towel. I emerged from the shower at 3:30 am and noticed only one towel for two persons, I had to use face towels to dry off after I noticing my towel was missing.
for Everyoneby A verified travelerfrom Plano
Hotel near Texas orthopedic hospitalPosted Apr 6, 2015
The hotel staff was phenomenal - from the bellman who greeted us and brought our bags in and up to our rooms was extremely nice, front desk was great throughout the stay and the bar tender the evening of Tuesday March 31st great, very accommodating! They made a tough long few days a little easier and we really appreciated it - we'd definitely chose them again!
for Everyoneby A verified travelerfrom from dallas tx hotel in centrsl houdton
Posted Apr 4, 2015
Hotel clean but kitchenettes small with no utensils. Front desk and maids only doing their jobs because they have to. No newspapers or amenities of any kind in the lobby. Had to stay within the proximity of my meeting. Not bad hotel but have stayed in much cheaper and nicer hotels. Beds and linens clean and comfortable.
for Everyoneby A verified travelerfrom Wisconsin
MD Anderson Cancer Center visitPosted Apr 2, 2015
Pros: shuttle service
Cons: price, a map is needed showing the location of near by activities. Just giving the address doesn't help people from out of town.
Location: good location in heart of medical district. We had a hard time finding out where things were in relation to the hotel
Stayed for 5 days while visiting my grandson who is having proton radiation treatments. Staff was helpful arranging shuttle service to the proton center.
for Everyoneby A verified travelerfrom Spokane, Wa.
Good LocationPosted Mar 31, 2015
Convenient location, clean, & quiet. Adjacent to Medical district. Close to NRG Stadium. Close to light rail transportation, which was great for getting around.
for Everyoneby A verified traveler
Posted Mar 30, 2015
Pros: Close to a lot of things to do. The zoo, museums and parks.
Cons: Toilets could use a little more flush power. Also cups that could handle hot beverages.
Overall, a very pleasant stay. Hotel is clean and the staff was great. Hotel is close to several attractions.
for Everyoneby A verified travelerfrom Texas
Good hotel close to NRG Stadium for NCAA'sPosted Mar 30, 2015
Comfortable beds, offered shuttle service to NRG Stadium on Friday, as well as to and from local shopping.
by A verified travelerfrom San Diego
Not so impressedPosted Mar 30, 2015
Pros: Close proximity to everything we wanted to do.
Cons: Customer service and utilities in the shower.
Location: Close to museums and zoo and park.
Checkin was easy and quick. However, not once did they offer to help me or my wife with anything without us having to ask. My wife had to check out by herself as I had a meeting to attend for work. And, while struggling with two little kids and all our luggage, none of the staff offered to help her load the luggage. Also, they called a cab for me in the morning and by the time I got down to the lobby the cab had left and they never notified me it was there and they did not know that it left. They then called another cab for me but by the time it came I was already late for my meeting. The tub did not drain well when taking a shower, so it was not nice to take a shower while standing in water. The next day water was still in the tub from them day before... Overall the stay was less than impressive, which is a big disappointment for a Wyndam hotel. I would not stay there again.
for Everyoneby A verified travelerfrom B
Close to MD Anderson, courteous shuttle driverPosted Mar 29, 2015
Comfortable and close place for family of cancer patients at MD Anderson