Dear Stephanie,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep concerns during your visit, as well as any disappointment in our breakfast options. Your feedback regarding these matters is gratefully received and will be discussed internally. Please consider giving us another chance soon; we're confident that we can change your perceptions.

Dear Kiata,What you have described is far from the experience we want our guests to have. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we will be sure to have our pest control and housekeeping teams look into all of your comments further and make improvements where necessary. Please consider giving us another chance to impress you in the future.

Dear Territha,We're sorry to hear that you didn't enjoy your stay with us. Please accept our apologies for any disappointment in the service you received, as well as any inconvenience regarding the water. Your feedback is gratefully received and we will be sure to discuss all of your comments internally so that improvements can be made where necessary. Thank you, and we hope you'll give us another chance soon.

Dear Matthew,Thank you for choosing to stay with us and sharing your feedback. We are glad that our team made a positive impact on your stay with us. However, we are disheartened that we were unable to show you the high standards that we strive for. Our team will be sure to discuss your review with our housekeeping department to ensure that this never happens again. Please consider visiting us again in the future so we can show you a much better experience.

Dear Clara,We sincerely regret that you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will complete an evaluation to determine where we may have fallen short during your stay. Thank you for bringing this to our attention, and we hope you consider returning down the line and allowing us to change your perceptions.

Dear Kathy,In reading your review, it is clear we failed to meet your needs. We are very sorry for our shortfalls in providing you with comfortable and functional accommodations. Your feedback is valuable and will guide our efforts to improve and ensure better future experiences. On a positive note, we are glad our team served you well. Thank you for your time.