Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by Liz from Singapore

Nice, but not up to 5-star hotel standards.

Posted May 16, 2014
Cons: Also,the canopy beds by the beach on the left had a bad stench - there was what seemed like a dumping ground right next to the hotel and u can see it
Location: Location is really remote - it is a must to rent a car to get around easily. Cheap and good local food within driving distance
Like most reviewers said on various sites, the hotel is tired and worn, and really needs to be refurbished. The fountains at the bottom of the grand stairs leading to the hotel lobby check-in counters were not turned on, and looked like they were not turned on for a really long time. The lobby reflective pond next to the check in counters were the same; filthy - dead leaves, algae and grime were evident. Not a great impression upon arrival at the hotel. We had a garden terrace suite, room size was large, however, similarly, the furnishings were old and worn, had chips and dings everywhere, including a hole in the bathroom ceiling which had a pipe sticking out of it - which honestly the hotel should've done something to conceal - it made the construction look cheap. The heat control on the rain shower was stuck, and we had to jiggle it for awhile before it was fixed. The handheld shower head in the tub was broken - the joint portion was spraying water everywhere uncontrollably, which made the shower head impossible to use. One night, we also found a centipede(!!) on the drapes right above our bed - which the hotel had removed, however, when asked if it was possible to change the room, our requests were ignored. The chill pool is the only saving grace, however, there were also algae on the pool ladder. The pool near the beach did not look clean enough to enter - in fact, we didn't see anyone in that pool at all in our entire stay.
Comment from Hotel Management
May 21, 2014 by Manager, Hotel Management
Dear Liz Thank you for choosing to stay at Hotel de la Paix and taking the time to provide your feedback. I am truly sorry that your experience with us did not fully meet your expectations. Please be assured that the issues you have raised in your review have received our complete attention, and that we are fully focused on delivering continuous improvements to the hotel's features and facilities. I hope that we will be able to welcome you when back in the future. Once again thank you for your valuable comments. Yours sincerely, Wanna Front Office Manager
5 out of 5
Recommended
for Everyone
by Joanne from Chiang Mai, Thailand

Great hotel, large rooms and FANTASTIC staff

Posted Apr 19, 2014
Pros: Staff, food and lovely spacious rooms.
Cons: Nothing
Location: The location of the hotel is a little remote and there is nothing to do whatsoever close by.
A very relaxing 4 night stay at the very nice Hotel de la Paix. The rooms are very big and boast an amazing shower that comes from the ceiling in the middle of the bathroom! The hotel staff excelled in every way... with superb customer service. Breakfasts were delicious and varied day by day, the BBQ buffet was fantastic value and the food was very tasty. I would recommend this hotel for couples wanting an 'away from it all' break. I would not recommend it to those wanting a more lively holiday due to the location of the hotel. On the downside it took 30 minutes by shuttle bus to get into Hua Hin - which isn't the prettiest place I have ever been in Thailand. We also could not swim in the sea due to the jelly fish. That said, we were happy to laze on our sunbeds and use the hotel pools :)
Comment from Hotel Management
Apr 21, 2014 by Manager, Hotel Management
Dear Joanne Thank you for choosing to stay with us at Hotel de la Paix and for such lovely comments about our wonderful staff, great service and amazing hotel I am very pleased to read that you had an excellent experience and our wonderful staff took very good care of you. It will be a pleasure to share your comments with the team. Our amazing buffet breakfast is a very popular feature, as are the little treats and luxuries you also kindly highlighted. I hope that you will have an opportunity to return to Hotel De La Paix Cha Am Beach again in the near future, and look forward to welcoming you on your return. Thank you once again for choosing to stay at the Hotel De La Paix. Sincerely yours, Noina Waiya-ath Operation Manager
4 out of 5
Recommended
for Everyone
by duckman from thailand bkk

chil chil

Posted Apr 7, 2014
chill on the beach good hotel in hua hin cha am good good good
Comment from Hotel Management
Apr 8, 2014 by Manager, Hotel Management
Dear duckman, It is great to read that you had a good, relaxing experience with us at Hotel de la Paix. Thank you for taking the time to share your comments. I hope to welcome you back to our resort again in the near future. Yours sincerely, Wanna Onnum Front Office Manager
5 out of 5
Recommended
for Everyone
by Mei from Kuala Lumpur

Contemporary lux breathtaking resort

Posted Nov 5, 2013
Pros: Design, cleanliness, Bose sound system, Spa experience
Cons: Tap or bucket to wash feet after going to beach, shower at the Chill pool.
Location: The Eco Village has a wide range of local delicacies as well as souvenirs. Vineyard lunch was excellent, call and book early, emails don't work.
Our party included 7 close friends in 4 rooms, the 2 nights there was heavenly bliss. You'd never need to leave the hotel for anything, you wouldn't want to! The room was spacious, equipped with an Apple TV, Bose sound system individually controlled in bedroom and bath. High ceilings and rain shower was a major love. We all loved the breakfast, which was a good mix of continental and Thai, or Asian, if you prefer. The Active pool was very hot to swim in during the day, so we relaxed at the Chill pool instead. All the guests were quite quiet, except the 7 of us who wouldn't stop giggling and laughing. Our spa experience was absolutely divine! It's not as relaxing, as the masseuse do try to "untie the knots" on your shoulders and it could hurt a bit. They are really skillful, and there was a promotion going on when we went so it was so worth it! The hotel had a Seafood BBQ dinner which didn't seem very worth it at first, but it wasn't too expensive and we didn't want to leave the hotel for food. The beach however was a little bit too close to the edge of the hotel. There wasn't much of a beach for a long stroll, and the waves were strong (early Nov) so we didn't swim there. It is also full of shells so wear shoes. Overall, the whole hotel was amazingly contemporary. You could take a good picture at every angle or every corner. It was well kept, tastefully designed and definitely well managed. One night in this place is not enough, don't say I didn't warn you. ;)
Comment from Hotel Management
May 17, 2014 by Manager, Hotel Management
Dear Mei, Thank you for taking the time to write a great review about your two nights of heavenly bliss with us at Hotel de la Paix Cha Am Beach. It's great to read about your impressions of our spacious rooms and their special features, and that you enjoyed our two swimming pools (especially the adults only chill pool). I really appreciate your reflections on your divine spa experience. Our qualified and highly skilled therapists are experts in relieving muscular stress and tension, but will always adjust the pressure to our guests request. Please accept my apologies in this instance if the pressure applied was a little too strong during your massage, and I hope that you felt the benefits the following day. Thank you for joining our Beach BBQ dinner, it's good to know that you found it to be good value. Sadly, a high tide occurred during your stay, so I really regret that you were not able to enjoy the uninterrupted 3km stroll along the sandy beach at low tide. I greatly appreciate your views regarding the contemporary design and architecture and hope you captured some great shots during your stay. Once again, thank you for your lovely comments, and we truly hope to welcome you and your friends to Hotel de la Paix again in the future. Yours sincerely, Warren Shaw Head of Quality Assurance
5 out of 5
Recommended
by Thomas from WA, USA

Prefect Stay

Posted Nov 1, 2013 on Hotels.com
spectacular avant-garde hotel. mid size hotel in modern architecture. If you don't like lots of concrete, stay away. Amazing rooms.
Comment from Hotel Management
Jan 18, 2014 by Manager, Hotel Management
Dear Thomas, I am very grateful for your appreciation of our spectacular, modern, designer resort, with its unique architecture and amazing and spacious rooms. I'm delighted that you like it as much as me. Kind regards Warren Shaw Head of Quality Assurance
5 out of 5
Recommended
for Everyone
by Cheng75 from Singapore

Great Place to Stay and Chill

Posted Oct 23, 2013
Stayed here for 2 nights, was impressed by the expanse of space, both at the hotel common areas and also the room. Nice d├ęcor, relaxing and not too crowded. Excellent to chill and just relax. Nice swimming pools to sunbathe, and also the private beach with the private cabanas right at the beachside of the hotel. Wonderful. Free shuttle twice a day to Cham Am Beach and also Hua Hin Town, which makes it really convenient. Food in hotel was great, a comprehensive breakfast spread and nice selection for dinner too. Sit indoors in the evenings though, as there are plenty of mosquitoes. Staff was very friendly and helpful, with personal requests catered to and carried out the way you want it. Attentive and hospitable staff!
Comment from Hotel Management
May 3, 2014 by Manager, Hotel Management
Dear Cheng75, Thank you for choosing to stay with us at Hotel de la Paix - Cha Am Beach, and for posting your lovely compliments about our dedicated staff. I'm delighted to read that you were impressed with our resort and feel our swimming pools and private beach area are wonderful places to relax and unwind. It will be an honour to share your comments with everyone at Hotel de la Paix and highlight the great food you experienced with our Executive Chef and his team. Kind regards, Warren Shaw Head of Quality Assurance
5 out of 5
Recommended
for Couples
by Hardi from Manchester, UK

Remote but worth it

Posted Jul 15, 2013
Pros: Trendy design, quiet and peaceful
Cons: Location
Location: Middle of nowhere, nothing is within walking distance
This is a starkly designed, but very cool hotel. The rooms were spacious, they had a spectacular shower and it was very peaceful. It is a long way from anywhere (30 min drive from hua hin, 500 baht in the hotel mini bus / taxi and probably 10/15 mins in a car to cha am beach). The 2 pools were lovely. Restaurant was good and food was decent value given a fairly upmarket hotel. Free water and other drinks in the mini bar was a nice touch. Although not advertised it had a small gym.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 5, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2013 on Hotels.com
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Mar 26, 2013 on Hotels.com