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Reviews of Finders Hotel Hualien Da-Tong

3 out of 5
Finders Hotel Hualien Da-Tong
29, Datong St, Hualien City, Hualien County

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a nice big room with a wide window, good internet, and a big, if slightly hard, bed. The one negative which I take to be green washing is that the room was not cleaned which would be fine if the guest only stayed a day or two, but we stayed four days and the room should have been cleaned.
Stayed 4 nights in Nov 2023
Response from alin on Nov 10, 2023
Dear distinguished guest, thank you sincerely for sharing your experience of staying at Lujing Travel - Hualien Datong Branch. Thank you for your affirmation of the service of your colleagues. Your valuable suggestions are the direction for us to strive for excellence. Your praise will further inspire all colleagues in the hotel to continue to provide our guests with attentive and attentive services that make guests feel at home. We will continue to work hard to provide a more considerate and comfortable accommodation environment so that guests can relax 100% when they come to Hualien. We sincerely look forward to your visit to Lujing Travel - Hualien Datong Branch again. I wish you and your family peace and all the bestSincerely, all colleagues at Lujing Travel-Hualien Datong Branch

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
A Hotel without Amenities
The hotel is decent, no amenities given due to eco friendly. Room is not spacious for 4 persons and hence for is not value for money.
Stayed 1 night in Aug 2023
Response from 路境行旅-花蓮大同館 on Aug 31, 2023
親愛的貴賓您好: 感謝您花時間告訴我們您在路境行旅-花蓮大同館的體驗。 很抱歉您的體驗沒有達到您的期望; 請允許我表達我最誠摯的歉意。得知您於入住期間遇到服務不周之狀況,我們深感抱歉,我們也將進行檢討與改進;提升服務品質.再次感謝您分享您的經驗,我將與我們的團隊分享您的評論,我相信您的評論會鼓舞他們。 在路境行旅-花蓮大同館,我們不斷努力超越您的期望。 路境行旅-花蓮大同館 全體同仁 敬上

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
聲音敏感及插座需求量大者較不適合
老旅館外觀拉皮,插座數量少,行政套房扣除電視機上盒插頭只有兩個插座,可以聽到其他房間房門開開關關的聲音,對聲音敏感可能不適合,沖澡浴門設計也有些古怪,基本沖澡會將水濺到沖澡區外頭,環保的飯店,備品忘記帶能在櫃檯旁購買
Stayed 1 night in Dec 2023
Response from alin on Dec 7, 2023
親愛的貴賓您好: 感謝您花時間告訴我們您在路境行旅-花蓮大同館的體驗。 很抱歉您的體驗沒有達到您的期望; 請允許我表達我最誠摯的歉意。得知您於入住期間遇到之狀況,我們深感抱歉,我們也將進行檢討與改進;提升服務品質.再次感謝您分享您的經驗,我將與我們的團隊分享您的評論,我相信您的評論會鼓舞他們。 在路境行旅-花蓮大同館,我們不斷努力超越您的期望。 路境行旅-花蓮大同館 全體同仁 敬上

6/10 Okay

Che-hao

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from alin on Dec 4, 2023
親愛的貴賓您好:感謝您提供我們寶貴的意見,您的讚賞是給予我們肯定,您的寶貴意見使我們邁向更好的服務,期待您下次有機會再來走走,我們將竭誠歡迎您,謝謝您.

6/10 Okay

Per

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2023
Response from alin on Nov 23, 2023
親愛的貴賓, 由衷感謝您於此分享此次入住路境行旅-花蓮大同館的感受,謝謝您對同仁服務表示肯定。 您寶貴的建議是我們精益求精的方向,您的讚揚將進一步激勵酒店所有同仁持續為我們的賓客提供賓至如歸的貼心服務。 我們會持續努力提供更體貼舒適的住宿環境,讓貴賓來到花蓮能百分之百的放鬆身心,我們衷心期待您再度蒞臨路境行旅-花蓮大同館。 敬祝 闔家平安‧萬事如意路境行旅-花蓮大同館 全體同仁 敬上

10/10 Excellent

Erin

Stayed 4 nights in Nov 2023
Response from alin on Nov 21, 2023
親愛的貴賓, 由衷感謝您於此分享此次入住路境行旅-花蓮大同館的感受,謝謝您對同仁服務表示肯定。 您寶貴的建議是我們精益求精的方向,您的讚揚將進一步激勵酒店所有同仁持續為我們的賓客提供賓至如歸的貼心服務。 我們會持續努力提供更體貼舒適的住宿環境,讓貴賓來到花蓮能百分之百的放鬆身心,我們衷心期待您再度蒞臨路境行旅-花蓮大同館。 敬祝 闔家平安‧萬事如意路境行旅-花蓮大同館 全體同仁 敬上

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 路境行旅-花蓮大同館 on Oct 28, 2023
親愛的貴賓, 由衷感謝您於此分享此次入住路境行旅-花蓮大同館的感受,謝謝您對同仁服務表示肯定。 您寶貴的建議是我們精益求精的方向,您的讚揚將進一步激勵酒店所有同仁持續為我們的賓客提供賓至如歸的貼心服務。 我們會持續努力提供更體貼舒適的住宿環境,讓貴賓來到花蓮能百分之百的放鬆身心,我們衷心期待您再度蒞臨路境行旅-花蓮大同館。 敬祝 闔家平安‧萬事如意路境行旅-花蓮大同館 全體同仁 敬上

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from alin on Oct 12, 2023
尊敬的賓客: 您好! 非常感謝您對路境行旅-花蓮大同館的支援和各方面的認可, 我們所做的一切都只為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備著您隨時回來。

10/10 Excellent

YA LAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from alin on Sep 18, 2023
尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛! 前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,路境行旅-花蓮大同館永遠屹立於這個城市,等候您的來臨! 不見不散哦! 祝: 笑口常開_

8/10 Good

Po Jen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from CAROL on Aug 12, 2023
尊敬的賓客: 您好! 非常感謝您對路境行旅-花蓮大同館的支援和各方面的認可, 我們所做的一切都只為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備著您隨時回來。

8/10 Good

YEH CHIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的體驗
中規中舉,地點很方便
Stayed 1 night in Jun 2023
Response from alin on Jul 27, 2023
親愛的貴賓 您好: 感謝您選擇路境行旅-花蓮大同館,並撥冗時間分享給我們您的真實感受. 飯店附設停車場屬硬體設備,停車數量有限,無法讓每位貴賓都能妥善放置您的愛車,當停車位不敷使用時,酒店同仁將盡量為您安排附近能放置愛車之處,造成您使用上的不便,我們深感抱歉,.衷心期盼您能再度造訪有機會為您服務;需要改進之處,也不吝提出,誠摯的歡迎您,有任何問題歡迎您不吝賜予來電或來信. 敬祝 闔家平安 事事順心 路境行旅-花蓮大同館 全體同仁 敬上