Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Great location and Fantastic Service!

Posted Dec 3, 2013 on Hotels.com
I was greeted with a surprise when I was given a free upgrade. Didn't ask for the reason but hey, who doesn't want a free upgrade? LOL. The rooms were big, with different designs for the 3 rooms we booked. All were impressive! From the design, cleanness, service etc, we could not ask for more. They even have a separate breakfast dining area, away from those group tours. The breakfast dining area was again well designed with comfy tables and chairs and the food served was also slightly different (better than those served to group tours). Waitress were also meticulous to our needs and we can also order food to be brought to our table. Best! Each room comes with 2 complimentary vouchers for red wine / ice cream. Although the wine and ice cream wasn't fantastic, it sure was a good gesture to make every guest feel more inviting. The hotel is just a 5 mins walk to the railway station, making it easy for us to travel after our trip. The hotel offers free shuttle service to the railway station so we don't have to lug our luggages to the station. I would definitely recommend travellers to stay here and I would also be staying at this hotel again if I travel to Hualien again.
4 out of 5
Recommended
for Families
by A verified traveler

Very convenient location

Posted Nov 29, 2013 on Hotels.com
Clean, and in a very convenient location, just a short distance from the tra railway. A good choice to stay in Hualien.
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2013
5 out of 5
Recommended
by Shale Horowitz from Wisconsin, USA

A solidly nice hotel

Posted Nov 10, 2013 on Hotels.com
The hotel itself is very upscale--the room, the lobby, down to the garden around it. The breakfast was okay, but not great. The location is conveniently near to the train station, but not aesthetically pleasing. But hey, this is Hualien. People visit to go to the Taroko Gorge. This hotel serves that purpose extremely well.
4 out of 5
Recommended
for Business Travelers
by lg

This traveler left a rating score only Posted Jul 15, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler

near to train station

Posted Jan 2, 2013 on Hotels.com
We have a pleasant stay, food is nice and hotel room is clean, hotel staffs are very helpful, hotel is very near to train station. we will book this hotel again if we go to hualian.
3 out of 5
Recommended
by Billy

Posted Jul 16, 2012 on Hotels.com
Complimentary breakfast is catered more to chinese tourist, even a singaporean chinese like me don't find it decent not to mention appetizing. Rooms have Lan but no wifi, wifi only avail in lobby. Rooms have no safe box and not even a ledge on back of door for safety sake. Furnishing & renovation of rooms is clearly a contrast with the impression u get from that of the lobby, it definitely needs a refurbishment to command this rate in "Hualien". Only thing i can commend is its cleanliness.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 24, 2012 on Hotels.com