Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.8 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Personal Event
by Cooke from England

Posted Nov 18, 2013 on Hotels.com
Good for a couple of days, the whole of the town is an odd place. Hotel staff were friendly and efficient. Rooms were a bit dated. No bar or any where to sit and have a relaxing drink, apart from that its OK.
4 out of 5
for Personal Event
by Suen from Singapore

Good service

Posted Apr 21, 2013 on Hotels.com
Room was comfortable though more power points for charging phones would be good!
4 out of 5
for Everyone
by A verified traveler

good service

Posted Apr 17, 2013
Service is good and staff are friendly. Room is clear. However, the room is a little tiny, and the sauna is not free. Btw, the sauna is open in the afternoon and close at night, open time is short.
5 out of 5
by A verified traveler from Beijing, China

Great hotel and location

Posted Oct 17, 2011 on Hotels.com
Our room was comfortable and large. The breakfast buffet was not the best I've encountered in Taiwan -- very catered toward the seemingly hundreds of Asian tour groups that stay there every day. We didn't really have any complaints of noise in our hallways or from adjacent rooms, but the lobby and breakfast room every morning were absolutely packed with people and their bags. For the most part the front desk staff were very helpful, and most of them spoke decent English. We found the proximity to the Sculpture Museum to be a surprising delight, especially with the sculpture festival happening throughout the month of October. We always had something to stroll around and look at in the late afternoon with our toddler. Restaurants in the area were limited, and we usually ended up at small, local dumpling/noodle places. Definitely have your own transportation to get out of the city and see the sights at Taroko and on the coast.
3 out of 5
by A verified traveler from California, US

room does not include swimming

Posted Oct 27, 2010
In short: the hotel is clean, the staff is nice, but the cost of the room does not include the required "attire" for a dip in the pool. I decided that it would be nice to take a quick swim in the pool I had seen advertised in the hotel's description. I grabbed my shorts, a towel and headed to the elevator ready for a dip. When i arrived poolside an attendant informed me that I would need a swim cap (which costs extra) to get in the water… mind you - my hair is approximately 1/4 inch long. It is very deceiving for this hotel to present their pool as part of the stay. I will not return.