Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Personal Eventby Suen from Singapore
Good servicePosted Apr 21, 2013 on Hotels.com
Room was comfortable though more power points for charging phones would be good!
for Everyoneby A verified traveler
good servicePosted Apr 17, 2013
Service is good and staff are friendly. Room is clear. However, the room is a little tiny, and the sauna is not free. Btw, the sauna is open in the afternoon and close at night, open time is short.
Recommendedby A verified traveler from Beijing, China
Great hotel and locationPosted Oct 17, 2011 on Hotels.com
Our room was comfortable and large. The breakfast buffet was not the best I've encountered in Taiwan -- very catered toward the seemingly hundreds of Asian tour groups that stay there every day. We didn't really have any complaints of noise in our hallways or from adjacent rooms, but the lobby and breakfast room every morning were absolutely packed with people and their bags. For the most part the front desk staff were very helpful, and most of them spoke decent English. We found the proximity to the Sculpture Museum to be a surprising delight, especially with the sculpture festival happening throughout the month of October. We always had something to stroll around and look at in the late afternoon with our toddler. Restaurants in the area were limited, and we usually ended up at small, local dumpling/noodle places. Definitely have your own transportation to get out of the city and see the sights at Taroko and on the coast.
for Couplesby A verified traveler from California, US
room does not include swimmingPosted Oct 27, 2010
In short: the hotel is clean, the staff is nice, but the cost of the room does not include the required "attire" for a dip in the pool. I decided that it would be nice to take a quick swim in the pool I had seen advertised in the hotel's description. I grabbed my shorts, a towel and headed to the elevator ready for a dip. When i arrived poolside an attendant informed me that I would need a swim cap (which costs extra) to get in the water… mind you - my hair is approximately 1/4 inch long. It is very deceiving for this hotel to present their pool as part of the stay. I will not return.