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Reviews of Just Sleep Hualien Zhongzheng

3.5 out of 5
Just Sleep Hualien Zhongzheng
No.396 Zhongzhenh Road, Hualien City, Hualien County

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 707 reviews" "
Rating 8 - Good. 277 out of 707 reviews" "
Rating 6 - Okay. 36 out of 707 reviews" "
Rating 4 - Poor. 10 out of 707 reviews" "
Rating 2 - Terrible. 7 out of 707 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Eugena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. It provides free snakes for afternoon and late evening.
Stayed 2 nights in Mar 2024

10/10 Excellent

YU-CHUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and perfect location.
Stayed 1 night in Feb 2024

6/10 Okay

Qi Tong

Stayed 1 night in Dec 2023

10/10 Excellent

Wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big. Nice hotel. Watson, family mart and 7-eleven all nearby
Stayed 2 nights in Dec 2023

10/10 Excellent

Ying, Temple City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Erica

Stayed 2 nights in May 2023

10/10 Excellent

Cheng-Tien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hualien JS 11102022
Excellent hotel with excellent quality and service. Twin-bed room was roomy, clean, and comfortable. Will definitely visit again.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just try just sleep
Excellent service and lovely environment. I’d definitely visit again and recommend to others.
Stayed 1 night in Aug 2021

8/10 Good

Praafull

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean
Hotel is conveniently located with easy accessibility. Our room was quite spacious. Rooms and entire hotel was clean. Play room was quite small though and only suitable for toddlers. Breakfast is same everyday though it is fine. Overall it was a good stay at Just Sleep hotel.
Stayed 3 nights in Nov 2020

6/10 Okay

TUNG YI

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel receptionist is nice. Location is convenient. Parking lot is tiny. Room size is OK. Bed is comfortable. Definitely need the power socket near night stand, but no. Refrig is stinky. Bathroom is not clean, shower head is leaking. Breakfast is OK. Price is acceptable. Overall, hotel is OK, but I prefer to book different hotel next time.
Stayed 1 night in Nov 2020

8/10 Good

Champion, Taipei

Traveled with family
Liked: Cleanliness, amenities
地點不錯，離火車站跟鬧區很近，飯店停車場不大，會指引到附近停車場，這樣上下行李不是很方便，這次不知道是不是Expedia訂房的關係還是晚到的關係，房間安排在整樓最小的，床頭旁邊就有一個衣櫥，不是很理想
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點很棒！
Stayed 1 night in Sep 2020

8/10 Good

Lu Wen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

CHARLES E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hualien Hotel Stay
Overall great facility and staff. Very comfortable. We did not each breakfast at the hotel so cannot comment but the location, staff, cleanliness and comfort were great. Parking is limited but we were able to use the small parking lot at back of hotel.
Stayed 2 nights in May 2020

10/10 Excellent

Jigyasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Mue Chern

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel. Staff is friendly. Rooms are spacious.
Stayed 2 nights in Dec 2019

10/10 Excellent

Serene, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient and hotel staffs are polite and helpful
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Complimentary laundry use!
Stayed 3 nights in Dec 2019

4/10 Poor

Dagang

Business traveler
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious,they also have the suttle to the railway station.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Shu Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice modern and clean hotel at a good price. Next to delicious local dumpling store. Bed is a bit hard. Room is spacious
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Comfy beds. Transfer from train station very handy.
Stayed 3 nights in Nov 2018

8/10 Good

PengFen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

6/10 Okay

Crystalism, London

Liked: Cleanliness
Disliked: Staff & service
Location - It was alright, about 1km walk to the night market (which was nothing fantastic), close distance to alot of good food (shops specialising in Bian Rou just right outside) and some other shops as well. Room - First glance it was okay but the room's curtains does not black out completely. Can't expect anything much from a 3* hotel. I thought it was a okay place to just sleep. Toilet amenities were very basic & hair dryer was pathetically slow/weak. Breakfast - Quite a number of choices for a small hotel - however I did not actually like the breakfast, just ate porridge which was a safe choice. Well they serve bread too... Staffs - Breakfast place staffs looks so fierce and hostile. Front desk at point of check in was okay. But if you need any other info from them it's rather impossible? Asked them if there is any breakfast place around that is open, made them call the place and they said it's open. We walked all the way and the shop was closed. Helpful? I am not sure. Same girl booked a cab for us and said it will arrive within 5 minutes, and no sight of the cab. We called for the street cab as we could not wait anymore. Prior to our arrival, I asked the staff for a quotation to Taroko but they replied the email in Mandarin with some "front desk please reply" but never actually replied to the email. Seriously their staffs just could not be bothered. In conclusion, this is just a place to sleep. Really a place to sleep and shower and that is it.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel comfort and relax. The breadfast has different kind of food. The taste is good. The staff has good attitude and polite. They provide taxi call for us. Overall, this is quite good and highly recommended.
Stayed 2 nights in Jun 2018

10/10 Excellent

Lydia Soo Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Nice and quite. Good breakfast. Appreciated the laundry facility.
Stayed 2 nights in May 2018

10/10 Excellent

Angie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here two nights as we explored Taroko Park. The hotel was excellent! Great location.. friendly staff and the hotel was clean and modern. The breakfast included was very good with lots of variety. Overall an excellent place to stay. Would highly recommend this hotel.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just sleep Hualien
It was great. Room was big and nice.

10/10 Excellent

Gladys, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent service
Stayed twice at this hotel in the last two months. Upgraded to a spacious room. Excellent staff - from the employee who picked us up at the airport to the reception staff. Nothing was too much trouble for them. Special thanks to Julie Lin, Supervisor, who helping us receive a parcel. We felt genuinely welcome with their friendliness and warm smiles. Breakfast was good. Location very convenient for our purpose. Will definitely stay here again.
Stayed 3 nights in Jan 2018
Response from christine on Feb 13, 2018
Dear Valued Guest Thank you for choosing to stay at Just Sleep Hualien during your recent trip to Hualien. We are delighted to learn that you had a wonderful stay. Your compliment on the the whole hotel is much appreciated. We hope to welcome you back to Just Sleep soon in the near future. Cheers

8/10 Good

A, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location
Walking distance to night market. Good location! Staff is helpful and polite. Price is reasonable.
Stayed 1 night in Dec 2017
Response from christine on Feb 13, 2018
Dear Valued Guest Thank you for choosing to stay at Just Sleep Hualien during your recent trip to Hualien. We are delighted to learn that you had a wonderful stay. Your compliment on the the whole hotel is much appreciated. We hope to welcome you back to Just Sleep soon in the near future. Cheers

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

dexxie, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central location
Really give this hotel a thumbs up. They provide free pick up service from the train station, which is just 15mins on a car ride away. the hotel is centrally located with 7-11 and family mart just right across the street. it is just beside the famous wanton shop! the rooms are very spacious and clean. tastefully designed and modern. really love this hotel and will definitely recommend to stay.
Stayed 1 night in Dec 2017

6/10 Okay

Stephen, Vancouver

Liked: Cleanliness, room comfort
Standard Room, Standard Service
Check in and out are both efficient and smooth. Staff service is standard, nothing more and nothing less. No complaints on our part nor any compliments.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One staff ruined the whole team's hard work
Most of the staffs are very friendly and helpful, except that when I requested for an one hour late check-out, my point is not whether the request was granted or not. I know that such request would bear some percentage of being rejected, however it was the way that I was treated that really upset me. The staff who's name is Lisa (not sure actually). She didn't even ask for my room number or check the records in computer, she just right out said "NO can't do, if you check-out after 12:00 you have to pay additional." There was no way that I could talk to her, so my friend and I just left without any further discussions with her. Although I felt good with all the other staffs, such experience certainly left an unpleasant memory with the hotel.
Stayed 3 nights in Nov 2017

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 2017 Stay
The ambience was very peaceful. Would have loved to stay there longer. Room was spacious and toilet is clean and big. Breakfast was light on the palate with reasonable variety. Will definitely come back again for the price i paid for.
Stayed 1 night in Oct 2017

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
The hotel was very clean. The breakfast was very nice, but limited amount of western food. Our only complaint is that the evening staff did not speak English. So when we returned from our day trip of touring no one at the front desk could answer our questions.
Stayed 2 nights in Oct 2017

10/10 Excellent

Choi Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, good service, nice hotel.
Efficient, good with international travelers. Good location as well.
Stayed 2 nights in Jun 2017

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Nice hotel with clean rooms and great staff. Hotel is close to the town with plenty of shops and restaurants nearby.
Stayed 1 night in Jun 2017

10/10 Excellent

Pok Yin Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with reasonable price
Just sleep is a hotel which clean, comfort with great service. It located where easy to reach night market and nice restaurant. They provided shuttle service to airport and railway station, and their staff are friendly and helpful.
Stayed 3 nights in Jun 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service aircon didn't work so upgraded
Excellent service aircon didn't work so got upgraded

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Emily, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the Quadruple room and the photos in the website showed that there is bathtub in the bathroom, when we checked in our room, there was no bathtub so we called the reception to check but they told us that bathtub was only available in the family room. Really don't know if that is true or not, but hope more accurate photos should be provided on the website.