Estimada InesGracias por darnos la oportunidad de atenderle durante su reciente estancia en Huatulco.Siempre nos resulta agradable saber que a través de nuestro trabajo, nuestros clientes disfrutaron de sus vacaciones y regresan a sus casas con gratos recuerdos.Nos despedimos de usted reiterando nuestro agradecimiento por su preferencia, deseamos poder servirle otra vez en un futuro cercano.Cordialmente, Guest Service.huatulco.front1@barcelo.comT+52 958 583 1440 Ext. 803

Dear LeticiaReceive a warm greeting from Barceló Huatulco team.Thank you for rating your last stay with us, we feel honored to know that everything was excellent while you visited us. We are looking forward to hear from you soon.Best regards, Guest Service.huatulco.front1@barcelo.comT+52 958 583 1440 Ext. 803

Dear JesusReceive a warm greeting from the Barceló Huatulco team, we are glad to read that your stay was fine. Thank you for staying with us and rating our service, we hope to have the opportunity to attend to you again soon.Best regards, Guest Service

Dear Kaitlyn.In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive comments.For us, the satisfaction of our guests is very important and that is why we will share your comments with our restaurant manager and our guest service manager. We cannot make mistakes, please accept our most sincere apologies.We say goodbye not without first thanking you for your preference, hoping you will allow us a second opportunity to participate in your next vacation.Kind regards,Guest service.

Dear Lydia IrisThank you for making our Barceló Huatulco your choice hotel on this occasion and for your very kind recommendation, this positive feedback keeps us motivated to encounter the compliance with our demanding quality standards.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Dear LaurenThank you for taking the time to review your recent stay at the Barceló Huatulco hotel.We regret the wait you experienced upon arrival and that it was not possible to deliver your room on time, we are working to ensure that this situation is not repeated.We would like to say that the hotel has various certifications, one of them is the hygienic handling of food, therefore, it is not possible to provide food service outside of the restaurants, in the pool or beach area.Also, at Barceló Huatulco, we are highly committed to safeguarding the environment so, we have a campaign to reduce PET consumption, for this reason, bottled water is not given in consumption centers, however, we offer purified water to all our guests whenever they request it.We read with concern your remark about the meals schedule because we offer service from 12:00 to 18:00 in one restaurant, then from 18:00 to 22:30. Also, we have four bars (Jorongo, tortuga’s bar, one more in the lobby, and the last one in Oaxaca theater), which are in operations in different time along the day. On the other hand, we want to thank you for highlighting the comfort and cleanliness of the room in which you stayed, as well as your recognition of the freshness and great flavor of food prepared by our chefs, since this is essential for our clients to have a complete holiday experience.Once again, we thank you for choosing our hotel for your holiday, we hope to have the opportunity to serve you one more time soon.Best regards.

Dear Kelly.Thank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest service.

Dear EustoliaWe are very grateful for the time you have dedicated to rating your stay at Barceló Huatulco, the entire team works tirelessly so that our guests have the best vacation. We hope to have the pleasure of serving you again very soon.

We are very grateful for the time you have dedicated to rating your stay at Barceló Huatulco, the entire team works tirelessly so that our guests have the best vacation. We hope to have the pleasure of serving you again very soon.

Dear Michelle.We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. Our goal is always to achieve maximum customer satisfaction, and we are delighted to hear that your holiday was enjoyable. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best Regards,Guest service.

Dear EdithWe always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Huatulco hotel.I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered.Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Dear HectorWe are very grateful for the time you have dedicated to rating your stay at Barceló Huatulco.Thank you for rating us, the entire team works tirelessly so that our guests have the best vacation. We hope to have the pleasure of serving you again very soon.Kind regards,

Dear William We are very grateful for the time you have dedicated to rating your stay at Barceló Huatulco, the entire team works tirelessly so that our guests have the best vacation. We hope to have the pleasure of serving you again very soon.Kind regards,

Dear BenjaminWe first would like to thank you for choosing our Barceló Huatulco for your vacation, and for letting us know your concerns relating to your time in our hotel as it allows us to look at areas which may have for improvement.Thank you for mentioning the cleanliness of our facilities and the attention received from our helpful and kind staff.We lament your deception regarding the room assigned and we would like to say that, the assignment depends on the room category booked by the guest. On the other hand, reserving lounge chairs is not allowed, but some guests incurred in this practice. We have been working on this problem and when our team identified that there is a lounge chair that is not being used, they offered it to someone else. However, we recognized that we have to make some improvements.Once again, thank you for staying with us for this visit to Huatulco, we hope to have the opportunity to attend you one more time soon.Sincerely,

Dear Gloria Adela Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.We also greatly appreciate your comments on the quality and variety of our buffets and specialty restaurants because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Best regards.

Dear ShannonThank you very much for sharing this great review of your recent stay at Barceló Huatulco. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Also, we are glad to know that you enjoyed our food and beverage service, our chefs and bartenders do their best to offer a gastronomic experience to every guest and they return home with wonderful memories about their vacation.Once again, thank you for your review and your recommendation, this is our best reward. We will pleased to attend you again in the near future.Sincerely.

Dear Ruth.Thank you very much for sharing this great review of your recent stay at Barceló Huatulco are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotel’s main strength we will congratulate them all on your behalf for their contribution to your wellbeing while staying with us.One more time, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind regards,Guest service.

Dear Blair Lynn.We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. Our goal is always to achieve maximum customer satisfaction, and we are delighted to hear that your holiday was enjoyable. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best Regards,Guest service.

Dear DerekThank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.We appreciate your very nice compliments for our team, they do work very hard every day to make sure our guests feel well always served. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest service.

Dear Douglas ArthurThank you very much for staying with us and for rating our services. It has been a pleasure to serve you.We hope to have the opportunity to host you one more time soon.Best regards.

Dear Jean We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Huatulco hotelWe are happy to know that you enjoyed the beach, our hotel is highly committed to caring for the zone as a sustainable destination, and for that reason, we have national and international certifications that endorse our responsibility to the environment.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Dear NicholasThank you for the time you spent sharing your feedback on your recent stay at our Barceló Huatulco, it is a pleasure to read your comment, it helps us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Huatulco was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Dear HalfordThank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Dear Guest Carolyn Ruth.Thank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.We appreciate your very nice compliments for our team, they do work very hard every day to make sure our guests feel well always served. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest service.

Dear Spencer.Thank you very much for sharing this great review of your recent stay at Barceló Huatulco are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotel’s main strength we will congratulate them all on your behalf for their contribution to your wellbeing while staying with us.One more time, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Kind regards,Guest service.

Dear DonaldThank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest service.

Estimada Mireya America.Reciba un cálido saludo desde las hermosas Bahías de Huatulco y permítanos agradecerle por compartir su excelente experiencia hacia nuestro hotel sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.Saludos CordialesGuest Service

Dear Maria.We are very grateful for the time you have dedicated to rating your stay at Barceló Huatulco, the entire team works tirelessly so that our guests have the best vacation. We hope to have the pleasure of serving you again very soon.Kind regards,Guest service.

Dear Abel.Thank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.We appreciate your very nice compliments for our team, they do work very hard every day to make sure our guests feel well always served. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest service.

Dear Melissa.We are sorry to read that you did not like our restaurant buffet and the options that we offer, just to confirm we have tow buffeets restaurants, one is Doña Rosa and the other one is la tortuga, our apologise because probablie we did not explain you that. of course we will keep improve the food quality and the servise.About the language barrier is a challenge but of course we are agree with prepare our team to speak a better english and improve the service. We say goodbye not without first thanking you for your preference, hoping you will allow us a second opportunity to participate in your next vacation.Kind regards,

Estimado David.Estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus continuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus comentarios constructivos.Lamentamos que no lográramos obtener la máxima puntuación de su satisfacción, sin embargo, trabajaremos en nuestros planes de acción para continuar mejorando en todos los sentidos.Nos despedimos no sin antes agradecer su preferencia, esperando nos permita una segunda oportunidad de participar en sus próximas vacaciones.Cordialmente,Guest Service.

Dear Grant.We are very grateful for the time you have dedicated to rating your stay at Barceló Huatulco, the entire team works tirelessly so that our guests have the best vacation. We hope to have the pleasure of serving you again very soon.Kind regards,Guest service.

Dear Paul.Thank you for taking the time to share your experience about your recent visit to Barceló. We assure you that we take all your suggestions as a learning tool and will continue working to improve our services. We appreciate the observations and areas of opportunity found, which we assure you we will share with the entire team to correct anything that has room for improvement and apply our action plans. We are sorry to read that you did not like our food, since we strive to ensure that everyone our guests, enjoy the high quality of food, services and products that we offer, however, we will continue working to always seek improvement. We say goodbye but not before thanking you for your preference, hoping you will allow us a second opportunity to participate in your next vacation. Cordially,Guest Service.

Apreciable Rafael.En Barceló estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus continuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus comentarios constructivos.Nos despedimos no sin antes agradecer su preferencia, esperando nos permita una segunda oportunidad de participar en sus próximas vacaciones.Cordialmente,Guest Service.huatulco.guest@barcelo.comT+52 958 583 1440 Ext. 803

Gracias por tomarse el tiempo para compartir su experiencia acerca de su reciente visita a Barceló.Le aseguramos que tomamos todas sus sugerencias como una herramienta de aprendizaje y seguiremos trabajando para mejorar nuestros servicios.Agradecemos las observaciones y áreas de oportunidad encontradas, las cuales le aseguramos compartiremos con todo el equipo para corregir todo aquello que tenga margen de mejora y aplicar nuestros planes de acción, una de nuestras prioridades es que nuestros huéspedes se queden con unas excelentes experiencias de sus vacaciones con nosotros.Nos despedimos no sin antes agradecer su preferencia, esperando nos permita una segunda oportunidad de participar en sus próximas vacaciones.Cordialmente,Guest Service.

Dear Guest.Thank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest service.

Dear guest. In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive comments.We appreciate the observations and areas of opportunity found, which we assure you will share with the entire team to correct the service, of course we will apply the action plans to improve the service at the front desk to make the check in process faster, laundry and maintenance to check the room before being occupied.Regarding our specialty restaurants, on our website and on the different platforms it is stipulated that These can be booked once for every three nights of stay, giving all our guests the opportunity to enjoy these benefits. In addition to this, every night our buffet restaurants provide service with a different theme each night, in addition to the policy of preparing a special dish, in case you do not fancy what is offered in our buffet.We say goodbye not without first thanking you for your preference, Kind regards,Guest service.

Dear Guest.We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. Our goal is always to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at Barceló Huatulco was enjoyable. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best Regards,Guest service.

Dear Natalie AWe would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. Our goal is always to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at Barceló Huatulco was enjoyable. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best Regards,Guest service.

Dear Bonnie.We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. Our goal is always to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at Barceló Huatulco was enjoyable. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best Regards,Guest service.

Dear Kyla MarieWe would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. Our goal is always to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at Barceló Huatulco was enjoyable. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best Regards,Guest service.

Dear MerrinIn Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive comments.We appreciate the observations and areas of opportunity found, which we assure you will share with the entire team to correct the service, we will continue working in get better every day and of course we will pass this information to our chef and our staff for the good comments.We say goodbye not without first thanking you for your preference, hoping you will allow us a second opportunity to participate in your next vacation.Kind regards,Guest Service.

Dear Guest.We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. Our goal is always to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at Barceló Huatulco was enjoyable. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best Regards,Guest service.

Dear Guest: MartinThank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest Service huatulco.front1@barcelo.comtel. 958 58 31440 ext. 803

Dear costumer. Receive a warm greeting from the beautiful Bays of Huatulco and allow us to thank you for taking the time to evaluate us and sharing this review of your recent vacation, they are very important to improve the experience of all our guests.Once again we appreciate the observations you have made because in this way we can reinforce everything that has room for improvement, about the specialty restaurants, we do have in our web page the information of 1 reservation every 3 nights, however in case of any cancelation or in case we have more spaces of course we can make some exceptions, in the end our priority is to have a good impression from our costumers.We will be waiting for your next visit in which we are sure to provide you with a superior experience.Greetings.Guest Service huatulco.front1@barcelo.comtel. 958 58 31440 ext. 803

Dear Guest:Thank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.We appreciate your very nice compliments for our team, they do work very hard every day to make sure our guests feel well always served. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest service

Dear Guest:Thank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.We appreciate your very nice compliments for our team, they do work very hard every day to make sure our guests feel well always served. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future. Kind Regards,Guest service.

Estimada huésped,Estamos muy agradecidos con el tiempo que ha dedicado a calificar su estancia en Barceló Huatulco, todo el equipo trabaja incansablemente para que nuestros huéspedes pasen las mejores vacaciones. Deseamos tener muy pronto el gusto de atenderle de nuevo. Saludos cordiales, Servicio a Huéspedeshuatulco.sdh@barcelo.comT + 52 958 583 1440 Ext. 803

Dear Arthur N,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. Our goal is always to achieve maximum customer satisfaction, and we are delighted to hear that your holiday at Barceló Huatulco was enjoyable. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.Best Regards,

Dear Guest: Francisco EymardThank you for sharing your feedback on your recent holiday experience among us, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and comments.Kind Regards,Guest service.