Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom México D.F.

Mi experiencia en playa

Posted Feb 24, 2015
Pros: sus albercas y jardines
Cons: Lo señalado en lineas previas. Ademas de mayores opciones de transporte al centro y embarcadero
El bufete del hotel es limitado, los demás restaurantes limitada su carta, algunas cosas bien, alberca muy bien jardines igual, palpas limitadas. playa pequeña sin acceso a otras playas de hoteles vecinos, y sin opciones de otras diversiones. Las instalaciones del hotel bien simplemente, de cierta antigüedad.
2 out of 5
by A verified travelerfrom Mexico City

Nice place to stay, awful to eat

Posted Feb 10, 2015
The rooms are ok, but the restaurants are terrible. The quality of the food is very poor, and very expensive. Also, there are not so many options to chose at the facilities, so let me tell you it will be cheaper and a lo better if you take a taxi and go for a nice lunch or dinner to the downtown. Terra Cota is a very nice spot.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lima Peru.

Nice hotel, beautifull view

Posted Feb 2, 2015
We had a great and relaxing time. The beach is beautifull and quiet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cancun

Lugar perfecto para descansar

Posted Jan 23, 2015
Estuve 3 noches y la pasamos muy bien , recomendaría poner atención en el servicio de meseros en playa para no estarse parando a búscarlos, la comida es muy buena les recomiendo las pescadillas que fueron lo mejor !!!!! La playa hermosa y muy relajante !!!
3 out of 5
Recommended
for Families
by A verified travelerfrom Mexico City

Beautiful setting, but old outdated rooms!

Posted Jan 20, 2015
The hotel is located on a beautiful cove (shared by four other big hotels) with a great private beach, but the rooms were outdated and the food...expensive and not-so-good. It's a common problem in Mexican hotels - they build them 20 years ago, and they don't update the interiors to match the times. The grounds, pool, and beach area were beautiful and very relaxing. Hotel is popular with Mexican groups and conferences, which is not necessarily a good thing. If on a budget, this hotel is probably the best for you; if you can afford more and the room is really important to you, consider trying a different hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel!

Posted Jan 15, 2015
I love it, we had a súper and relaxing vacations everyone has been very accommodating!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Luis Potosi, SLP

Hotel de descanso sin esperar nada excepcional

Posted Jan 8, 2015
Pros: La ubicación, el servicio de meseros.
Cons: Al personal administrativo. Tuve que hablar varios días para pedirles que fueran a limpiar los cuartos. No funcionaba un teléfono, focos fundidos.
Location: Excelentes actividades acuáticas y de aventura
El hotel esta situado excelentemente. Las condiciones del hotel son aceptables. El servicio de meseros en los restaurantes es excelente. Las albercas en los cuartos están muy limpias y comodas sin embargo estaba un poco fría el agua. Las toallas de los cuartos y albercas, limpias pero ya muy desgastadas. Fuimos a pasar año nuevo, la comida del buffet dejó mucho que desear, se oían quejas de mucha gente, sin embargo fuera de esto todo muy bien ese dia.
2 out of 5
by A verified travelerfrom df

Muy mal

Posted Jan 4, 2015
No habia camastros. Atención mala, lenta, y meseros de mal humor. Caro. Prometen habitaciones con alberca y no cumplen. Viejo en general.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weston, CT

Super resort with great pool and beach

Posted Jan 2, 2015
We stayed for 4 nights between Christmas and New Years, and loved being in a resort that Mexican families were visiting. The beach and look areas were excellent, although it was hard to get a lounge chair after 8:00 am (lots of towels on empty chairs). Food at the Azul Profundo restaurant, and the location overlooking the bay, were hard to beat.
3 out of 5
by A verified travelerfrom Mexico City

Mar bravo

Posted Dec 29, 2014
Un diseño arquitectónico atractivo con una alberca muy linda en una bahía preciosa. No se puede uno bañar en el mar porque siempre es muy bravo y las piernas terminan picoteadas de jejenes.