Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Hotel agradable, personal muy educado y servicial

Posted Jul 26, 2015
Pros: Estuvimos muy contentas, nos gustó el trato increíblemente amable de la gente.
Cons: Hace falta mejor control para no servir alcohol a los teenagers.
El Hotel Dreams Huatulco es un excelente destino si viaja en familia, en especial con niños desde pequeños hasta adolecentes. Aunque las instalaciones no son nuevas, están bien cuidadas y las habitaciones las mantienen limpias y en buen estado, son cómodas, el aire acondicionado funciona y además hay ventilador por si se prefiere dormir con el aire apagado. La comida es bastante buena y muy variada y en especial mis hijas y yo celebramos que hubiese tanta variedad de frutas y verduras. No hay queja, es un buen lugar para ir a descansar, estar en la playa, pasar a la alberca y tomarlo con mucha calma. No lo recomiendo para parejas viajando sin hijos ya que el ambiente es definitivamente muy familiar y aunque hay zonas "solo para adultos" durante nuestra estancia nos pasó que varias veces el personal del hotel pidió a algunas familias con niños retirarse de esas zonas solo para adultos. Es decir, la gente no respeta mucho las indicaciones. Nosotras lo pasamos muy bien.
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Very nice hotel although the food was sub par

Posted Jul 7, 2015
Pros: Rooms and housekeeping staff were efficient and very pleasant
Cons: The food was a disappointment. Also while they did have a nice selection of restaurants not all of them were open everyday.
Location: Entertainment almost every night which was good. Market was about a ten minute cab ride
Accommodations were great. Housekeeping staff were right on it, we had a problem with the bathroom leaking and they had it repaired pretty quickly
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Posted Jul 6, 2015
Amazing views! Great service! Very clean and customer service was awesome
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

It's a decent hotel

Posted Jun 25, 2015
Overall it's a nice hotel. They do keep it clean all the time. The only thing I was not happy about was the room. Our air didn't work and we told them about it and they never really did do anything about it. Expect it to be hot every where, even the staff are sweeting when serving you. That was the only down side for me.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso Tx

Great overall experience

Posted Jun 17, 2015
My wife and i needed some relax time. Well we got that and more. We loved the Dreams resort. Great food, exellent staff and great hotel. I recommend it 100%
3 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield, CA

Love the location, close by everything!

Posted Jun 13, 2015
I did not like their food service! Not much choices and not enough seafood, therefore will not be back to this particular location. I did ask the check to cook for me a few specialty dishes and he did... As long as you tip them at least 100 pesos. Not much going during our stay but to drink and relax if you are looking for entertainment then you will be bored! A lot of nationals and not many foreigners maybe that explains the quality of their food since they might drop the prices during low season. I highly recommend asking for top shelf liquor only, if they try to say "Are you preferred?" just say no but you will tip them so that always works ;-) they will not ask you again but will expect a tip lol
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, food average and inconsistent

Posted May 28, 2015
Beautiful location. The all inclusive meals were mediocre
3 out of 5
Recommended
for Everyone
by A verified traveler from Ciudad de México

FESTEJANDO CUMPLEAÑOS

Posted May 4, 2015
Pros: El lugar de ubicación, el concepto todo incluído con buena comida y bebidas.
Cons: El baño que no se salga el agua de la regadera, las toallas y ropa de cama tener supervisión, el aire acondicionado que funcione bien, el check in.
Location: Es un agradable y caluroso lugar con playa, con grupo de animadores para niños y adultos, motos acuáticas de renta, etc.
El tiempo de registro es lento porque aprovechan para hacer ventas de vacaciones en sus instalaciones. Si uno llega antes del check in te llenan de información/ventas de inmuebles, actividades diversas. Y si se decidió estar en ese Hotel es por todo incluído y para descansar y no tener que perder tiempo en comprar.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Buen hotel, podrían mejorar las amenites del baño. La comida bien y podrían mejorar las marcas de las bebidas.
4 out of 5
Recommended
for Families
by RAUL from Mexico

El patito feo de los dreams

Posted Apr 12, 2015 on Hotels
En realidad el servicio en general es bueno puede ser comparado con los demas de la cadena. Estuve en una habitacion de club preferente, pero en realidad no vi ninguna diferencia, salvo la vista al mar. Ahora si ustedes conocen otros hoteles de la cadena este les parecera que no esta a la altura. La comida es regular y creo que no existe una buena relacion entre precio beneficio. Sin embargo nos la pasamos muy bien el staff muy atento y servicial, sin duda regresariamos. Lo que si le recomiendo al hotel que la gente de tiempos compartidos no sea tan incisiva ya que en ocasiones puede parecer molesta. Los tours son preferibles pagarlos con un taxi, ya que al final cobran la entrada y la comida a donde van. Les recomiendo ir a Ventanilla a la liberacion de la tortuga