Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Maggie from Sacramento, CA

A dream

Posted Dec 7, 2013 on Hotels.com
Dreams is a dream come true. Beautiful, wonderful service, something for all ages. This was my second time here and I highly recommend. If you want to be in a place without children, Secrets look great too. Ill try that next time.
1 out of 5
by Francisco

Will never go back

Posted Oct 29, 2013
Pros: Not much
Cons: Go to another restaurant
Location: Good location but useless with the service and hotel quality
No hot water for 3 days. The food was terrible. Only 2 waitress for a crowded swimming pool to avoid consumption. The drinks where not prepared with the alcohol offered.
1 out of 5
by Francisco

Will never go back

Posted Oct 29, 2013
Pros: Not much
Cons: Go to another restaurant
Location: Good location but useless with the service and hotel quality
No hot water for 3 days. The food was terrible. Only 2 waitress for a crowded swimming pool to avoid consumption. The drinks where not prepared with the alcohol offered.
3 out of 5
by adrian from moreno valley, california

Dreams

Posted Aug 13, 2013
Pros: The food on mexican day was wonderful, otherwise it was buffet style tasteless american food.
Cons: The service. Staff needs to be attentive to guests needs and not just shrug their shoulders and show no concern.
Location: Regular excursions near by. Dont book with hotel, excursions wayyy cheaper on beach and just as safe....
The hotel was clean overall. The hotel staff are not as accomodating as other hotels we have stayed in. They were often out of items asked, in regards to food. They seldom attempted to.accomodate requests. There attitude towards the client is not satisfying, there are careless. The hotel is nice, but the service is lacking.
4 out of 5
Recommended
for Couples
by A verified traveler

Great hotel stay

Posted Aug 9, 2013
Pros: The spa, the view, the privacy, the friendliness of the staff.
Cons: The door to the toilet in the room is see-through, which doesn't give you sufficient privacy.
Location: Snorkle, scuba diving, fishing, hiking, ATVs, beach, visiting a turtle and crocadile sanctuary, visiting the coffee growing region of Pluma.
The hotel is perfect for couples with no children. The spa is one of the best I've been to. Upon arrival you get a delicious welcome drink and a nice cold towel. I got sick when I was there, but the hotel doctor was great and available 24/7. The beach is lovely and the sea is clean. The food at the restaurants is excellent, especially the French restaurant and the Asian fusion restaurant. They also have a small, but nice gym with new equipment.
4 out of 5
Recommended
for Everyone
by Ricardo from New York

Beautiful place with a Wonderful view to the Bay.

Posted Jul 13, 2013
Pros: Rooms,
Cons: Restaurant Staff needs better training.
Location: Location still not so commercialized, many activities. I recommend deep sea fishing for at least one day.
Paradise like, will definitely recommend to everybody, the city of Santa Cruz is most beautiful and clean town I have ever visited.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, great service and food.

Posted Jul 12, 2013
Pros: Staff is very friendly, rooms are very clean and comfortable, the quality of bathroom toiletries is excellent, I loved the variety of restaurants.
Cons: the disco lounge.
Location: The hotel is close to an archeological site and there is a cute little town a few miles away.
We were able to relax and practice kayaking, we enjoyed the food and drinks. Next to the beach.
5 out of 5
Recommended
by Hiram from Vancouver

Amazing Trip

Posted May 3, 2013 on Hotels.com
I've previously stayed at other all-inclusive hotels; however, this one just blew my mind. I was not only surprised by the super clean rooms (cleaned at least twice a day), but also I was surprised the drinks offered were actually good. The food was terrific, from buffets to a la cartè menus. It was so convenient to just show up wherever we wanted and enjoy a delicious (and gotta tell you, sometimes surprisingly fancy) meal. Overall, I ultra recommend this hotel. Staff is super friendly and there is always something going on to keep you entertained. or you can just stayed at your room and order room service if you feel like just relaxing all day (there is also a great menu available for room service). So if you are planning to stay at Dreams Huatulco, Be ready to have a great time, dont forget to try as many drinks as you want and I can assure you that you will be very surprised with everything the hotel has to offer.
4 out of 5
Recommended
for Everyone
by Rudy from Airdrie, AB, Canada

Hautulco - Lac Crucecita -Jan2013

Posted Apr 29, 2013
Very friendly and helpful staff. Nice room and view. Towel service always available. Bring Calamine lotion and bug spray -"can't see them bugs" were bad. La Crucecita people are friendly, helpful and have pride in their surroundings - it shows! Very clean City compared others I've travelled to. Marisol @ #Hautulco - Airport# - Tu primera classee! Found my luggage and had delivered asap. She represents Customer care.
5 out of 5
Recommended
for Everyone
by Jacque from Saskatoon, SK, Canada

Vacation 2013

Posted Mar 4, 2013
The hotel facilities are wonderful and our experience for the past 2 years of staying there has always been a excellent experience. The one thing I would suggest is that the Mexican restaurant needs to be air conditioned and the quality of food in all the a la Carter's could be better. Our steak at the seaside grill was so tough that none of us ate it. The pool area is fabulous and the service we received around the pool was excellent.