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Reviews of AM Amakal Hotel & Park

2 out of 5
AM Amakal Hotel & Park
Avenida Oaxaca 1, Santa María Huatulco, OAX

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 141 reviews" "
Rating 8 - Good. 47 out of 141 reviews" "
Rating 6 - Okay. 35 out of 141 reviews" "
Rating 4 - Poor. 16 out of 141 reviews" "
Rating 2 - Terrible. 5 out of 141 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MARGARITA

Liked: Amenities
The staff is very friendly and attentive
Stayed 2 nights in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Marlon

Stayed 3 nights in Jan 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service
We had a day and a half to spend in the area before flying out. The hotel was average. It was clean and had hot water. The pool is clean and refreshing and positioned to be half shaded. Staff are friendly and communication was good despite my poor spanish. We were able to get a late checkout for a half day rate, which was appreciated. None of the wifi worked during our stay, no matter how many logins they supplied. Good value for short stay and a good location if you want to stay in the town vs at beach.
Stayed 1 night in Jan 2024

10/10 Excellent

Naomy Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and very calm
Stayed 1 night in Jan 2024

6/10 Okay

Doris

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from AM Amakal Hotel & Park on May 27, 2023
Buenos días Srta. Doris Fue un placer tenerla como huésped, esperemos regrese pronto. ¡Saludos!

6/10 Okay

David, Henderson

Traveled with group, Business traveler
Liked: Staff & service
This is a two, maybe three star property that has seen better days. But... it is near La Crucecita, across from a nice park, with a coffee shop and the price is very reasonable. Just don't expect perks. The rooms have lots of dents and scratches and while everything works, there are only a few outlets, a red flag in an era when everyone needs to charge phones, tablets and more. WiFi coverage in the rooms varies between sparse and non existent. On the positive side, there was always plenty of hot water and pretty good pressure in the shower. A note to Expedia travelers... I've used this property twice in the last two weeks. I pre paid once and was told I did not have a reservation. But we got it fixed. The second time I was set to pay at the hotel. When I arrived, they tried to overcharge me until one of the employees stepped in and said they had to respect the Expedia price. So just make sure you have documentation of your reservation and rate. Would I stay here again knowing what I know? When I need a bargain, of course. BTW... it is NOT disability friendly.
Stayed 2 nights in Oct 2022
Response from AM Amakal Hotel & Park on Nov 7, 2022
Lamentamos mucho los inconvenientes que se tuvieron durante su registro, se trabajara en ello para mejorar nuestro servicio.¡Saludos!

6/10 Okay

David, Henderson

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
The property is older. That's fine. We had a clean room, hot water and a good location just two blocks from La Crucecita. But in this day and age, WiFi is a must. This hotel has great WiFi... in the lobby. But in the rooms? Literally nothing. I saw people walking the halls with their computers or IPads trying to find service. In today's age, where people use the web for everything from streaming movies to WhatsApp, connectivity is a must. Bottom line, if web access is not a deal breaker for you, AM Amakal is great. It's clean, affordable and has lots of hot water. Just know you can't write a review on their WiFi from your room.
Stayed 2 nights in Oct 2022
Response from AMAKAL on Oct 17, 2022
Buenas tardes Sr. Miller Lamentamos lo inconvenientes, tomaremos en cuenta su comentario para mejorar nuestro servicio.

8/10 Good

Verified traveler

Stayed 7 nights in May 2019
Response from Hotel Amakal on Jun 23, 2019
Gracias por sus comentarios. Bonita tarde.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Every thing Is good is at nice place. Only they have a problem with hot water
Stayed 3 nights in Dec 2018
Response from am Amakal on Dec 27, 2018
Thanks for your comments it was a pleasure to serve you.

6/10 Okay

Andrew, Canwood

Liked: Staff & service
Disliked: Room comfort
Ok for a night
Very noisy spot. Close to a couple restaurants and convenience stores. Wouldn't stay more than a night though. Bed very uncomfortable.
Stayed 1 night in Jan 2018
Response from Hotel Amakal on Feb 17, 2018
Hello Andrew, we appreciate your comment is very important for us, it allows us to make improvements, we regret that you will not enjoy your stay with us, we invite you again to check the improvements, excellent weekend.

8/10 Good

cindy

Liked: Cleanliness, staff & service, room comfort
Staff incredibly accommodating, however because of location quite noisy. Room was fine
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, and the staff was very friendly. Great location close to La Centeria
Stayed 1 night in Nov 2017

8/10 Good

Miguel, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel!
Nice place to stay considering what you're paying. Staff was very friendly and very helpful. Location was nice and close to shopping and bar areas. Would definitely stay here again.

6/10 Okay

Marcos, Texas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bring your on towels
If you stay at this hotel make sure to bring your own towels. When I requested towels I was told that each room gets 2. I had never heard of this situation before. The ladies at the front desk are kind of rude and always on their cellphones. They find Facebook more interesting than attending their customers.

10/10 Excellent

Zbyszek, Tucson, Arizona,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My two weeks stay in hotel Amakal
During my two weeks stay I enjoy five star service for 3-star price. Hotel staff is helpful, professional and honest. Hotel location is comfortably close to city center and just few minutes by bus ( 25 US cents/ 4 pesos ) to beautiful and secure beach at Santa Cruz. I enjoy there perfect weather, beauty, and tranquility of the beach, and swimming in warm crystal clear water of Pacific Ocean.
Amakal Service
Amakal cleanest - view
Santa Cruz Beach
boats at Santa Cruz

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
it's no where near the beach but in a nce location
forget about the internet fotos of this hotel. don't book with hotel. book with expedia.

8/10 Good

Charles, San Antonio, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning Customer thumbs up!
return visit, very nice, all good at a bargain price

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
It's a dive. There are many other better places to stay in Crucecita and the location is not great either.

2/10 Terrible

Liz, toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Location is ok. Facilities not so much!
Half the staff are very friendly the other half couldn't care less. Our tips reflected that. The one girl who cleaned our room was great but she either wasn't trained or wasn't given the time to clean properly. There was some liquid thrown on the wall-who knows how long it has been there. The bathroom shower floor and ceiling where covered in mold. One had to ask for hot water for the shower to only get warm. That's fine if you know but what if you don't. We knew going into the vacation the hotel would be basic which is fine as we are always out but cleanliness is important!

4/10 Poor

Thomas

Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness
Good for travelers on a budget.
This is a good hotel for budget travelers. Photos were accurate. AC worked well and it was nice to have a flatscreen tv with some English programs. It is walking distance in to town which is a must for us. Staff was friendly even though we do not speak Spanish. Taxis were always available & inexpensive if you want to go to the various beaches. Only negative was that the hot water was unreliable but we have had that problem in several hotels throughout Mexico. Overall good value for the price.

8/10 Good

Jenny, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap stay in Huatulco.
We had a wonderful stay at Hotel Amakal. We got a great deal and had all the basic necessities. Huge comfortable bed, clean room, strong shower with hot water, and an excellent air conditioner to cool off to after a long day. The location is perfect. Just a 5 minute walk to the center and right near am Oxxo.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Inexpensive, but you get what you pay for
It was adequate and equal to the price.

6/10 Okay

Lady Shantal

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ricardo

Stayed 1 night in Jan 2024

6/10 Okay

LUCILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

luis jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacidad
Stayed 3 nights in Dec 2023

10/10 Excellent

Leticia Eligio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente, el lugar limpio y accesible. Todo esta muy cerca
Stayed 2 nights in Dec 2023

10/10 Excellent

ileana elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la gente muy atenta y amable en todo sentido buscando que nuestra estancia sea lo mas comoda posible
Stayed 2 nights in Nov 2023

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Me gusto la limpieza y la amabilidad de las personas que te reciben
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Stayed 1 night in Oct 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Al llegar, recibí una habitación que tuvo problemas con el clima, se cambio la habitación. muy agradable atención.
Stayed 1 night in Jun 2023
Response from AM Amakal Hotel & Park on Jul 9, 2023
Hola, Buenas tardes Sr. Marco Fue un placer tenerlo como huésped, de antemano una disculpa por lo sucedido.Esperamos tenerlo pronto de regreso para seguir disfrutando de Huatulco. ¡Saludos !

10/10 Excellent

Lucio Valdés

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cerca de todo!
Stayed 7 nights in Jun 2023
Response from AM Amakal Hotel & Park on Jul 6, 2023
Buen día Sr. Lucio Un placer tenerlo como huésped, saludos.

10/10 Excellent

Jose De Jesus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, El personal es muy atento y amable el trato es cálido, sin duda lo recomiendo con mis amistades y familia
Stayed 1 night in Jun 2023
Response from AM Amakal Hotel & Park on Jun 13, 2023
Buenos días Sr.Jose Fue un gusto poder tenerlo como huésped, nos llena de satisfacción saber que su estancia fue placentera. Esperamos regrese pronto.!Saludos¡

10/10 Excellent

Alexis

Stayed 2 nights in May 2023
Response from AM Amakal Hotel & Park on May 21, 2023
Buenas tardes Sr. Alexis Fue un placer tenerlo como huésped, esperemos que regrese pronto para seguir disfrutando de las hermosas Bahías de Huatulco.¡Saludos!

8/10 Good

Pedro Pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Amakal on May 15, 2023
Buen día Sr. Pedro Fue un placer tenerlo como huésped, esperando regrese pronto para seguir disfrutando de las Hermosas Bahías de Huatulco.¡Saludos!

6/10 Okay

Priscila

Liked: Cleanliness
Stayed 1 night in May 2023
Response from AM Amakal Hotel & Park on May 27, 2023
Buenos días Srta. PriscilaFue un placer tenerla como huésped, esperemos regrese pronto. ¡Saludos!

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonita Sorpresa
Bonito lugar que ofrece cercania a la playa en Bahia de Chahue y a La Crucecita que es el centro del desarollo turistico, lo recomendamos ampliamente
Stayed 2 nights in Apr 2023
Response from AM Amakal Hotel & Park on Apr 19, 2023
Fue un placer tenerlo como huésped, esperemos regrese pronto. Saludos !

8/10 Good

Ismael alejandro

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cómodo y buen servicio
Response from Hotel Amakal on Mar 23, 2023
Fue un placer tenerlo como Huésped, esperemos regrese pronto.Saludos!

8/10 Good

José Antonio

Stayed 2 nights in May 2022

10/10 Excellent

Rosalia

Stayed 1 night in Mar 2022

10/10 Excellent

Mireya Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Es buen hotel respecto a la calidad precio
Stayed 1 night in Feb 2022

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Desayuno q ofrecen muy raquítico separado del comedor en la sala de recepción todo lo demás muy bien !!!
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
No funcionaba ni tele ni el control del aire
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable estancia y buena atención. Lo unico que no me gustó fue la nula señal del Wifi en las habitaciones creo q es algo importante que deberían solucionar ya que no te puedes conectar a internet desde la privacidad y comodidad de tu habitación y tienes que salir a las escaleras o hasta la recepción.
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cuentan con habitaciones y baños limpios, muy cerca de todo. El personal es amable.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones limpias
Stayed 2 nights in Jun 2021