Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
Recommendedby Baligirl from Australia
Nice hotelPosted Mar 28, 2014 on Hotels.com
The hotel was ok, disappointing to find again that the hotel description was not what is actually is. After having 2 prior poor experiences in hotels in Hanoi I was going to be fussy and demand what I had booked, what do you know it doesn't exist. 3 rooms later we settled on a room. Went into the restaurant to have lunch, not a soul insight however we were told fully booked! Went up to the cafe and no one to be found....ended up going for a walk to find a place to eat. Not happy that food was not available when there should have been 2 options available. Room was reasonably big but no where to sit. Beds were extremely hard.
for Everyoneby Honeymooners from Ireland
Amazing!Posted Mar 26, 2014
Cons: No it was all perfect
Location: Very central. 10 min walk to the imperial city. We walked everywhere.
Staff were wonderful, So friendly. They gave us a few extras as we were on our honeymoon and decorated the bed with roses. It was amazing!!! Food was wonderful. I couldnt recommend this place enough. Excellent value for money also.
by TD from San Francisco
DeceptivePosted Mar 23, 2014
Pros: Not much.
Cons: The rooms could be aired out and dried to get rid of the damp odor.
Location: Location was OK. Not too far from restaurants.
The hotel has a newer part and an older part. I suspect the newer part is used for tour groups, and the older part is used for other guests. I got a room in the older part and could not change to one in the newer part. My room was damp and had an odor that was very unpleasant. I could only endure one night. Very disappointed because I booked this hotel after driving by, seeing the newer part, and expecting to get a room in the newer part.
for Everyoneby Jason from Boston, MA
It was finePosted Mar 21, 2014
Pros: powerful shower, balcony, excellent safe big enough for a laptop
Cons: cheaper laundry
Location: as above
No major issues to report except that while breakfast appeared to be a glorious spread, it was kind of anticlimactic each morning, just sort of bland. That being said, I was coming off a nasty episode of food poisoning from Hoi An, so maybe I just wasn't into food at that point. The citadel was walkable, the hotel is very close to the two streets with the tourist restaurants and bars, and the staff were pretty friendly. The bar on the 12th floor or whichever floor it was was pretty cool, played a lot of Elton John, had decent food and local beer among other drinks.
Recommendedby tim from Canada
great hotelPosted Mar 10, 2014 on Hotels.com
This is a great modern hotel. The breakfast buffet selection was fantastic
Recommendedby Liz from San Francisco
Nice hotel near city centerPosted Mar 2, 2014 on Hotels.com
Hotel was clean. Basic needs met.
Recommendedby twoodruff from USA
Posted Jan 11, 2014 on Hotels.com
Nice stay, nice rooms, clean and an ok location (not the best).
Recommendedby A verified traveler
HuéPosted Dec 22, 2013 on Hotels.com
This hotel was nice and clean. Beds were comfortable and the rooms were spacious. Breakfast was very good. Unfortunately the hotel is located in a bad neighborhood and a bit far from the action.
Recommendedby Donna from Australia
Great poolPosted Oct 29, 2013 on Hotels.com
I was happy with this choice of Hotel. The staff are young, friendly & as helpful as they can be mostly. Sometimes we had communication misunderstandings which we only experienced here. Overall, I would have no problem staying there again. Hue was a highlight of the trip.
for Everyoneby Alex from Montreal, Canada
Great place to feel pamperedPosted Oct 18, 2013
Pros: Staff and the pool
Cons: Better wi fi connections.
Location: Lots of restaurants nearby, large grocery store and shopping complex 10 min walk away.
From the moment we checked in until we checked out we felt welcomed at this hotel. From the doorman opening the door me us when we arrived to the front desk people handling our check in. Everyone had smiles and words of welcome. The breakfast is nothing short of spectacular. From western omelettes freshly cooked to order to local dishes, fresh juice and coffee or tea. Great way to start a day in Hue. The wifi is available but we had to move the desk closer to the door to have reception on the computer. Hand held devices also only worked near the doorway.