Ratings based on 18 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
Recommendedby cafehai from Texas, USA
very nice stayPosted Dec 4, 2013 on Hotels.com
everything was just terrific. very nice and attentive staff. excellent hotel & location for the price. will be back. thank you.
for Couplesby Gotos from Japan
Excellent place to stay in HuePosted Sep 13, 2013 on Hotels.com
We were only in Hue for one night, but after a long overnight train ride from Ho Chi Minh, this place was like paradise. They were very accommodating about holding on to our luggage while we went sightseeing and the service was generally excellent. The breakfast was one of the best of our whole trip, and for people who plan primarily around their stomachs, that's important. I'd recommend this hotel and Hue to anyone.
for Everyoneby Tobias from Australia
Great 2 days in Hue, would recommend to allPosted Aug 21, 2013
Pros: Welcoming and accommodating, great way the bath is set up.
Great , we arrived and asked for a move to a room with 2 beds as travelling with a child and no problems. Everyone so polite and obliging. Very helpful at the pools side getting our child fitted with floatation devices. Welcoming and accommodating .
for Everyoneby Val
Gerbera HotelPosted May 4, 2013
Nice hotel with good service. Close to the markets and staff quickly assisted with providing information about local attractions. Would stay here again
for Everyoneby Sandra from Ontario, Canada
GOOD VALUEPosted Apr 14, 2013
Pros: view from our room, large room, good location
Location: very convenient
We had a very large, comfortable room with a terrific view over the river. This was especially picturesque at night, when all the lights were on the bridge and the boats. The hotel had a nice pool area and was centrally located, close to a lot of good restaurants. The buffet breakfast was very good.
for Everyoneby A verified traveler
Good and cleanPosted Apr 14, 2013
Location - good Breakfast - ample choice Free internet Room - clean and modern
for Getaway With Friendsby 702momof4 from Las Vegas
Great hotel, lack of English speaking staffPosted Mar 19, 2013 on Hotels.com
Hotel is beautiful with great view in river and bridge. Staff is the only thing that made the hotel suck. Staff English is poor and they are not very upbeat. They made it very difficult to exchange US dollar for VN dong every day, and the exchange rate was poor. 3 out of 4 days they said they had no ability to exchange and would not send someone out. A travel companion had flight delay and we had to argue for an hour to get them to send the hotel car to get her at the airport. Staff made all the difference at this hotel.
for Everyoneby A verified traveler
Great locationPosted Dec 24, 2012
Cons: skip the rooftop bar
Only had one night here. Accommodations were very commfortable and upscale. Did try to order a chocolate martini(it was on the menu) and it was undrinkable. Staff made us pay for it anyway. When reception asked how things were that evening we told them of the event in the rooftop bar. They had a wonderful guest relations staffperson, Maria from Barcelona, who took care of the issue and was able to give us lots of info about the area. The location of this hotel is perfect for walking around at night. Many restaurants in the area. Great people watching in outdoor cafes.
for Everyoneby Wayne from Seattle, WA
Nice hotel...with some opportunities to improve.Posted Sep 13, 2012
Pros: Very nice breakfast.
Cons: Restaurant with NO dinner food choices.
Location: Nice location, close to river and city center.
The rooms were clean and well maintained. The staff was helpful and friendly, overall. There was a major disappointment, however. We made dinner reservations at the hotel restaurant for our wedding party of 12 guests. When it came time to order meals, it was discovered that the offerings in the menu were largely unavailable. In fact, there was only ONE kind of meal available. That is what we all had....since it was ALL THEY HAD !!! Very poor for such a nice hotel. Finally, beware the mini-bar/fridge.... Even after you have spent hundreds of dollars on 3 rooms, for a total of 14 nights, they will not allow you to leave till you pay for that bottle of juice missing from the fridge...!!!.. Suggestion...just put it on my credit card next time??
for Everyoneby Steve from Mackay QLD 4740, Australia
Top SpotPosted Aug 3, 2012
Ideal Location, great views from the river view rooms. Ask for a high floor, it cuts out the city noise & you get a better view