Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Step from Huddersfield, UK

Good central location in Hue

Posted Apr 9, 2014
Pros: Central Location
Location: We very much enjoyed visiting the Citadel and the huge local market.
Good central location within walking distance of some excellent restaurants.
4 out of 5
Recommended
for Everyone
by Michelle from Hue, Vietnam

Great family hotel, value for money

Posted Jul 6, 2013
Pros: Cheap, clean, quiet, location excellent
Cons: T.V. Kept turning off
Location: Right in the heart of most major hotels & top rated restaurants
I picked this hotel myself from Expedia. Great quiet location, very modern rooms which are generous in size. Great value for money & accommodates up to 4 people which is hard to find in most cities in Vietnam. Nice pool. Restaurant has friendly professionally trained staff with great food. Beds comfortable & air con works a treat. Great place for families.
4 out of 5
Recommended
for Families
by BD from Cairns

Posted Apr 17, 2013 on Hotels.com
Very friendly staff who went out od their way to purchase train tickets for us
Comment from Hotel Management
Nov 2, 2013 by Nhat Khanh, Hotel Management
Thank you very much for your complimentary feedback. We hope that you will be getting the chance to come back to Hue and our beautiful property and this time for a longer period of time. Best wishes. Le Truong Nhat Khanh (Mr.)
4 out of 5
Recommended
by sonny

sonny vacation

Posted Oct 1, 2012 on Hotels.com
it was great. good location. ac went out of order. it was so hot. rooms were clean.
Comment from Hotel Management
Nov 2, 2013 by Nhat Khanh, Hotel Management
Dear Our valued Customer, On behalf of our Team, I would like to thank you very much for your valuable feedback on HOTELS.COM. Thank you once again and we hope to welcome you back along with your family and friends soon. Best Regards, Le Truong Nhat Khanh (Mr.)
3 out of 5
Recommended
by A verified traveler

Posted Oct 7, 2011 on Hotels.com
Comment from Hotel Management
Nov 2, 2013 by Nhat Khanh, Hotel Management
Thank you for your comment to our property. We hope to be able to welcome you again in the near future. Best Regards, Nhat Khanh
2 out of 5
by A verified traveler from canada

Bad experience

Posted Oct 6, 2010 on Hotels.com
Hotel staff is pushy to make money with customers...at any price....We were sold overpriced tour and transportation. Hotel is new and still in good condition.....and breakfast was good...Unfortunately there is an aggressive approach with customers to sell anything..better room, massage, tour , transportation and a non honest offer...We ended paying 2.5 times they price that other people paid for....from other hotel guests or vietnamese people...Poor management and short term vision....with customer satisfaction...Worst experience in last 1 month of traveling.....I do not recommended this hotel
Comment from Hotel Management
May 18, 2013
Thank you for your opinion. We will try to improve our service. This is opportunity for us to correct the situation & mistake. One more time, on behalf of general manager, I am verry sorry for this matter. I hope when you return Hue city, you will see our services has been improved.
5 out of 5
Recommended
by A verified traveler from Perth Australia

Posted Apr 27, 2010 on Hotels.com
This was the best hotel we stayed in during our two weeks in Vietnam. The gardens and surrounds are just gorgeous and the staff attentive. The rooms were fine and the price excellent.
Comment from Hotel Management
May 18, 2013
Thank you for your stay. I hope that you will have memorable time in Hue.