Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
71% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from new york

If you need an overnight stay.

Posted Sep 20, 2014
Pros: Nothing
Cons: It needs a total renovation.
I stood just overnight until I made it to my final destination. The hotel is old and needs a major makeover. The carpet in the room needed to be cleaned. They left stale Hershey kisses on the pillow. I took one bite and spit it out. I was not happy. The entrance to the hotel was dingy. Thank goodness it was for one night. They need to renovate that hotel.
2 out of 5
by A verified traveler from Butler,Pa.

Hotel in need of many updates

Posted Sep 19, 2014
Pros: The pool area was nice
Cons: Many updates, since this hotel is near many attractions
Location: Many Hershey attractions
The AC units smelled bad , I had to clean the mold on the AC unit, also the carpet is very old and needs replaced, and in need of new curtains.
2 out of 5
by A verified traveler from New York

Very disappointed

Posted Sep 16, 2014
Pros: The staff was pleasant
Cons: Conditions of the room. Smoking area not near rooms
Location: Was close to the Hersey trailer show.
We arrived and they did not have our reservations. I had the print out form to show I booked this hotel. The staff was pleasant and helpful to honor the reservations. The room door dead lock was broken, the frame of the door appeared to be broken as if someone had broken into it. The drapes in the room did not close completely. Our room was a non smoking but the outside smoking area was beneath our window. All night we heard people talking and coughing. Had a difficult time trying to sleep. We mainly booked this hotel to sleep in because we knew we would be at the trailer show all day. The hotel is old but if the above problems did not occur it would have been an ok hotel for what we needed. The staff did apologize when we mention the noise problem. I would not stay here again.
2 out of 5
by A verified traveler from cape may nj

needs to be updated

Posted Sep 14, 2014
Pros: location
Cons: redo or update rooms
Location: ok
room smelled musty ,tv did not work right, carpet was old
2 out of 5
by A verified traveler

Not worth the Money

Posted Sep 6, 2014
Pros: Nothing
Cons: Everything
Location: The area was a bit secluded. Not a whole lot was around. Concerned when we came back to the hotel to find a Police car staked out in parking lot.
While checking in, the two ladies at the from desk were talking to each other like we weren't there. When we got to our room, we found the room to be stuffy. It took awhile for the AC to start working. The lighting in the bathroom vanity area was not very bright and the outlet was broken. The bed was not comfortable. The pillows were not comfortable. The continental breakfast that was included was a disappointment….this was one of the reasons I picked this hotel because breakfast was included. Not worth the stay here. I could have spent a few more dollars and stayed at a way better hotel closer to the parks, that was more comfortable and a way better FREE breakfast.
2 out of 5
by A verified traveler from Delaware

Disappointing

Posted Sep 2, 2014
Pros: Location
Cons: New beds, updated Decor
This hotel is in a great location if you're going to Hershey Park, about a mile away. As far as the Hotel itself, very outdated, terrible hard beds
2 out of 5
by A verified traveler from ny

Would not recommend

Posted Aug 31, 2014
They didn't have the room that I booked. Told me room was not avalibe. Even though I called them the right before to confirm. Took over an hour too check in. Very unprofessional, room was also not stocked had to ask for everything except towels.
1 out of 5
by A verified traveler

Posted Aug 29, 2014
No elevator !!! Breakfast was bad no variety at all , i don't think that hotel that charges $245 a night (after tax) should look like that. Wouldn't recommend not worth the money
2 out of 5
by A verified traveler from new york

Close to Hershey Park

Posted Aug 28, 2014
The hotel had a musty smell and was dirty. The beds were uncomfortable and our toilet was broken
2 out of 5
by A verified traveler from boston

Posted Aug 27, 2014
Pros: breakfast was good.
The hotel was not as expected, definitely not for the price of it.