Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Great Hotel close to Hershey

Posted Aug 15, 2014
Pros: Close to Hershey Park and Chocolate World.
Cons: I can't think of anything to improve.
Location: See above.
We came to the hotel after a day at Hershey Park. It was nice to not have to worry about it the hotel. This hotel was close to Hershey Park and Chocolate World. We had dinner in the Hotel. They did a nice job.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Close to Hersey park

Posted Aug 8, 2014
Staff are great, rooms are clean , near Hersey park.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Beach

Perfect location for Hersey World & Hersey Park

Posted Jul 22, 2014
Pros: Close to Hersey Park and rooms were clean and nice!
Location: Hersey Park and Hersey World
Staff extremely friendly! Room was very nice and location was close after a long day at Hersey Park!
Comment from Hotel Management
Jul 31, 2014 by Emily, Hotel Management
Diane, Thank you for taking the time to share your comments about your recent stay with us. I am so pleased that you found the location to be perfect for your visit. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests. We look forward to welcoming you back again. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Hilton Garden Inn Hershey
4 out of 5
Recommended
for Families
by A verified traveler from Louisville, KY

Chocolate Coma

Posted Jul 14, 2014
I visited Hershey PA for the first time with my two grandsons. We did Chocolate World, Hershey Park two days, and spent time at the hotel. The hotel was very nice and only 5 minutes from the park. We were able to come back and drop off our chocolate after Chocolate World before heading to the park. The staff was always very friendly and prompt in getting our room serviced. We had dinner in the restaurant one night and the food was excellent. The waitress was so accommodating and had a smile on her face. Would definitely recommend it to family and friends.
Comment from Hotel Management
Jul 31, 2014 by Emily, Hotel Management
Gramz, Thank you for choosing us as your hotel during your last visit. It was a pleasure to have you and your family at our hotel. I am so pleased that you found the location to be perfect for your visit and that our entire team provided outstanding service for you. We look forward to welcoming you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Hilton Garden Inn Hershey
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
good to stay here like it recommend more to more friends
5 out of 5
Recommended
for Everyone
by E from Gainesville, FL

Great stay Great price

Posted Jun 23, 2014
Pros: In room coffee makers were awesome!
So convenient to Hershey park. Easy to get in and out of. We loved the room coffee makers :)
Comment from Hotel Management
Jul 31, 2014 by Emily, Hotel Management
E, Thank you for taking the time to share your comments about your recent stay with us. I am so pleased that you found the location to be perfect for your visit. We look forward to welcoming you back the next time you are in the area. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Hilton Garden Inn Hershey
5 out of 5
Recommended
for Everyone
by Sara from Pittsburgh, Pa

Hershey Getaway

Posted Jun 13, 2014
Pros: We liked the convenience to everything, the cleanliness, and just all round atmosphere and amenities
Cons: Just have a free complimentary continental breakfast for people who don't have time for it and more condiments for coffee
Location: Location was great for Hershey, and surrounding areas to see and do
This was our first experience at a Hilton Garden and we were very pleased with everything. We arrived early, around 10:30 and were able to check in early, which was a great asset to us. Everyone was so friendly and accommodating for every need we had. It was a great experience and we will be back.
Comment from Hotel Management
Jul 31, 2014 by Emily, Hotel Management
Sara, On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts.We look forward to welcoming you back, Enjoy today! Emily P Dailey Portfolio Reputation Manager - Hilton Garden Inn Hershey
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2014 on Hotels.com
3 out of 5
Recommended
for Families
by A verified traveler

It was decent but could have been better

Posted Jun 9, 2014 on Hotels.com
The lobby was nice and updated but they skimped on the rooms. It was decent but didn't feel as clean as it should have been. The bathrooms need an update.
Comment from Hotel Management
Jul 31, 2014 by Emily, Hotel Management
Traveler, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve.We will use your comments as we continue to improve the guest room experience. We hope to have a chance to welcome you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Hilton Garden Inn Hershey
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, close to Hershey.

Posted Jun 2, 2014
Overall good experience, Hotel had restaurant and bar on the small side.
Comment from Hotel Management
Jul 31, 2014 by Emily, Hotel Management
Traveler, Thank you for taking the time to share your feedback. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We hope to see you again. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Hilton Garden Inn Hershey