Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Wilmington, PA

Great Location

Posted Mar 17, 2015
Pros: Easy access off the road. Pillows and sheets smelled clean. Breakfast was decent.
Cons: A courtesy knock before housekeeping tries to enter the room.
Location: Lots of restaurants, sheetz gas station and 10 min to the Hershey Chocolate Company
Not all channels worked properly on the TV(snow). Shower curtain does not stay closed while showering. Very loud guests till 3am, lots of slamming doors. It was 9am we had not checked out yet and the cleaning lady was trying to get in the room, she did not even do a courtesy knock.
4 out of 5
Recommended
for Families
by A verified traveler

Very satisfied

Posted Mar 3, 2015 
Got there early no problem checking in early room was clean.....
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to any food store.

Posted Feb 12, 2015
Place was clean. staff were nice. Breakfast was good too. I will be staying there again when I plan my Hersey trip.
5 out of 5
Recommended
for Families
by A verified traveler

New Years Eve Stay

Posted Jan 4, 2015 
I stayed at this hotel for New Years Eve, and for its price, it was a pleasant stay. Everyone was nice and I had a great time.
Comment from Hotel Management
Mar 7, 2015 by Damien, Hotel Management
Thank you for your kind comments. The staff is very grateful. Damien AGM
4 out of 5
Recommended
for Families
by Jeffreyfrom West Chester, PA

Good family hotel near Hershey Attractions.

Posted Jan 3, 2015 
Kids loved the pool. Hotel is nice and clean. Staff is friendly. The only downside was the train which went by during the night a couple of times.
Comment from Hotel Management
Mar 7, 2015 by Damien, Hotel Management
We here at the Holiday Inn Express Hershey greatly appreciate your comments about the staff and the hotel. We are glad you enjoyed your stay. Damien AGM
2 out of 5
Recommended
for Families
by A verified traveler

Lebanon HIE awesome, this place not.

Posted Jan 2, 2015 
I actually think that I have a pretty good outlook on this hotel as I stayed in the exact same franchise hotel in Lebanon during an earlier stay which was excellent we had stayed here in order to gain access to the airport and the service in this hotel was extremely poor, room was dated, cracks in ceiling in shower, dresser falling apart, lady at desk acted like she wanted another job. I think that perhaps the general manager from this hotel should talk to the general manager of the Lebanon holiday in express.
Comment from Hotel Management
Mar 14, 2015 by Damien, Hotel Management
I am sorry to here that you did not enjoy your stay here at the hotel. We are scheduled to be fully renovated in the near future and we are excited to have a brand new product here in Hershey. Damien
Comment from Hotel Management
Mar 14, 2015 by Damien, Hotel Management
Thank for your review of our hotel. Our hotel is scheduled for an upcoming renovation and we are excited to have a brand new looking hotel here in the Hershey area. Damien
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 1, 2015 
2 out of 5
Recommended
for Families
by A verified traveler

Overpriced for the services offered

Posted Dec 30, 2014 
The elevator stinks. It was worse in the computer room where they have internet and printers.
4 out of 5
Recommended
for Families
by A verified traveler

Good hotel, in a very good neighborhood

Posted Dec 30, 2014 
We were here on a family trip to the nearby Heshey park. The place was very convenient and had lots of food options nearby. We will be back here soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MD

Nice!

Posted Dec 28, 2014
Nice hotel! Lots of amenities! Pool open late and reopens early. Yummy breakfast!