Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Clean comfortable room

Posted Mar 20, 2015
The room was clean comfortable and quite. There are several restaurants with in walking distance and many more with in a couple of miles if you drive. Didn't require much from the staff but what I had was pleasant.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Highly Efficient Suite

Posted Mar 9, 2015
Pros: Clean and quiet. Free laundry facilities were a huge bonus.
Cons: Fitness center could be improved, but it would require a major construction project. Room was perfect for my need.
Location: Near Lake Norman and some fun things in Huntersville and Cornelius. Quite a lot packed into a 9-10 mile range. I enjoyed the Fox and Hound pub.
I am in the Charlotte area looking for work and ended up in the Lake Norman area. This facility is very efficient. Convenient to grocery stores and shopping. Huntersville has a very upscale shopping and dining area. The area is excellent with a lot of new business and new construction. The hotel was just right. Refrigerator, microwave, cooking utensils, and everything needed to cook a meal (no oven). Area around the property is very quiet. Hotel staff was friendly and took care of my needs. Free on site laundry was awesome. Fitness equipment not so great, but there are real gyms in the area that offer free 7-day trial passes. I would highly recommend the facility if you are seeking a 2-2.5 star experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

A stop on our way back home from Florida

Posted Mar 4, 2015
Pros: The room was great!! The people were very nice !
Cons: If we were there longer maybe we could say something, we had to rush out !!!!
Location: We had a nice meal at Outback...
Comment from Hotel Management
Mar 12, 2015 by Therese Henderson, Hotel Management
Thank you for the 5 stars regarding your recent stay at the Candlewood Suites Huntersville. We sincerely appreciate you taking the time to post it. Therese Henderson General Manager
5 out of 5
Recommended
for Personal Event
by Amber

Posted Jan 27, 2015 on Hotels.com
Comment from Hotel Management
Apr 11, 2015 by Therese, Hotel Management
Amber Thank you for the 5 stars, we truly appreciate it. We are glad that we exceeded your expectations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lake norman

Nice

Posted Jan 21, 2015
Great. I really enjoyed our stay. Busy area. Close (30 min) to Charlotte and Concord Mills
Comment from Hotel Management
Jan 23, 2015 by Therese, Hotel Management
Birthday Trip Thank you for the kind words, we are pleased to hear that we exceeded your expectations . Therese Henderson General Manager
5 out of 5
Recommended
for Families
by Dennisfrom Bethel, OH

Candlewood Suites Huntersville

Posted Dec 31, 2014 on Hotels.com
We plan to make this our home away from home the next time we visit.
Comment from Hotel Management
Mar 21, 2015 by Therese, Hotel Management
Dennis We are so excited to hear that we exceeded your expectations on your most recent stay at the Candlewood Suites Huntersville and we look forward to welcoming you home on your next visit to the area. Thank you Therese Henderson General Manager
4 out of 5
Recommended
for Couples
by Davidfrom Charlotte

Average stay...

Posted Nov 29, 2014 on Hotels.com
Hotel was fine..there was a small spider in bathroom that made partner say "this hotel has bugs"..but we saw no more. My real problem was with hotel.com vs the hotel trying to figure out why hotel charging my card..
Comment from Hotel Management
Feb 14, 2015 by Therese, Hotel Management
David - thank you for the comment, we appreciate you taking the time. We are pleased to hear that we met your expectations and apologize for the spider in the bathroom. We will definitely look into that. Therese Henderson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and good value

Posted Nov 18, 2014
Pros: Clean and good location
Cons: Chair in room needed to be recovered. Upholstery on arm was ripped. Looked terrible.
Location: Restaurants and shopping in close proximity.
One night stay while attending a wedding so was not there very much.
Comment from Hotel Management
Dec 10, 2014 by Therese, Hotel Management
Thank you for taking the time to post a review - we sincerely appreciate the comments Therese Henderson, General Manager
1 out of 5
by A verified travelerfrom Wisconsin

Bad hotel experience

Posted Nov 9, 2014
Pros: The only thing I liked about this hotel is that it was close to my son.
Cons: Everything. The room was trashy and the furniture was torn and in bad shape. Better customer service. I asked for some more towels and never got them.
The furniture was in bad shape and disgusting. I stayed for 4 days and no one ever came and cleaned my room. I also asked for new towels and never got them. I also had to take out my own trash every day.
Comment from Hotel Management
Nov 20, 2014 by Therese, Hotel Management
James Thank you for taking the time to post a review. I apologize that we failed to meet your expectations during your most recent visit to the Candlewood Suites Huntersville. Please know that we do everything in our power to meet our guest's needs and realize we came up short. We are in the process of replacing all recliners and sleeper sofas in all rooms and are working with the staff on how to not only meet but exceed guest's needs while at the property. Your comments will be used during these training and coaching sessions. Thank you again for your honesty. Therese Henderson General Manager
4 out of 5
Recommended
for Couples
by Diannefrom Pittsburgh, PA

Satisfactory Hotel

Posted Oct 28, 2014 on Hotels.com
We chose to stay in Huntersville on our trip to NC because it had easy access to the local highways. The Candlewood Suites was clean and the staff was friendly. They only clean the rooms every 7 days, which was fine for us. However, if you needed anything, you could contact the Front Desk staff and they would accommodate you. There was no breakfast served because all of the rooms are equipped with a full kitchen and stocked with plates, silverware, etc. There is a mini-market in the lobby where you could purchase items by charging to your room or pay by cash. The room was clean, but smaller than I thought. There isn't a living room area, but one recliner in the corner, so I wouldn't necessarily consider that a "suite" but it was fine for the amount of time that we spent in the room. Also, our room was on the 1st floor facing the parking lot, so we could not open our curtains to let any light in or else everyone from the parking lot could see into our room. Something to consider when booking a room here. Overall, I would recommend this hotel.
Comment from Hotel Management
Feb 14, 2015 by Therese, Hotel Management
Dianne Thanks for posting a review. We appreciate your comments and are excited to here that we exceeded your expectations. If you are ever in the area again we hope that you choose the Candlewood Suites Huntersville as your home away from home. Therese Henderson, General Manager