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Reviews of Comfort Suites near Birkdale Village- Huntersville

2.5 out of 5
Comfort Suites near Birkdale Village- Huntersville
16905 Caldwell Creek Drive, Huntersville, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 367 out of 651 reviews" "
Rating 8 - Good. 203 out of 651 reviews" "
Rating 6 - Okay. 40 out of 651 reviews" "
Rating 4 - Poor. 23 out of 651 reviews" "
Rating 2 - Terrible. 18 out of 651 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Liked: Cleanliness, staff & service
I’ve started here plenty of times before they switched ownership. It’s a great hotel and the rooms are very spacious with the best pillows. They do offer free breakfast but the only dairy free item is a banana or orange. I brought my own bread and avocados to make avocado toast since there is a good toaster! P.S the plain egg patty and all of their bread has dairy products. I brought my bathing suit to go swimming but the pool was closed and green. They are redoing it, so call before you book to make sure it’s open. The bar downstairs has been closed as well. Waiting on a permit. The nail place across the street does a great job. Would I stay here again? Yes. Just trying to give out some info.
Stayed 1 night in Apr 2024
Response from Guest Services Team on Apr 25, 2024
Hello Ashley, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. Rest assured, we will use your comments to improve, with the goal of providing exceptional service to our guests. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good placw
Stayed 7 nights in Apr 2024

10/10 Excellent

Glen, Johns Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, efficient, hotel.
Stayed 1 night in Apr 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Glen,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort Suites provided the perfect refuge. The rooms are very clean, modern and well appointed. They are now my favorite place and I will stay there again!
Stayed 3 nights in Apr 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Pamela, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goof staff and quick check in
Stayed 1 night in Apr 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Alexander, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Lee, Elk Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel before and both times it has been great! The staff are so friendly and helpful, rooms were freshly painted and carpeted, clean, extremely spacious and comfortable. Bed was very comfortable, linens and sheets were pristine and soft! Bathrooms were very clean with new fixtures. Excellent!!
Stayed 2 nights in Apr 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Lee,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and a steal of a bargain!!! Akas was so helpful at check in and beyond. Must stay for travelers. The morning breakfast will save you on unnecessary off site breakfast costs as well.
Stayed 1 night in Apr 2024
Response from Guest Services Team on Apr 3, 2024
Hello Thomas,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and so helpful. Will stay there again
Stayed 1 night in Mar 2024
Response from Guest Services Team on Apr 3, 2024
Hello Thomas,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Comfort Suites is easily accessible from highway 81. Our room was spacious, clean and comfortable. Fast food options were close by as well as a Mexican restaurant, which we enjoyed. The hotel offered a good breakfast with eggs, sausage, biscuits, gravy, waffles etc…And the price for a night’s stay was reasonable. We would stay again!
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Hello Jennifer,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accomodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient and safe.
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a great experience. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Good

Muriel

Stayed 1 night in Mar 2024

8/10 Good

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a great experience. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from Guest Services Team on Apr 25, 2024
Hi John, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Deborah A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Great staff!
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Hi Deborah,Thank you for taking the time to share your feedback with us. We appreciate your feedback about our cleanliness and our guest services team. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Very close to busy street and shopping/restaurants
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Hi Barbara,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found us, the shopping center, and the restaurants accommodating during your stay. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so clean & updated. Enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Hi Cathy,Thank you for taking the time to share your feedback with us. Your feedback about our cleanliness and updated rooms is appreciated. We are happy to hear that you enjoyed your stay. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Lee, Elk Grove

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and it looks like the furniture has been updated recently? Great amount of space and amenities. Loved the clean, comfortable bed. sheets and linen clean, and comfortable. Only thing was elevators and sliding front doors need updating. Other than that, everyone was so friendly and amenable. Would definitely come back!
Stayed 6 nights in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Lee, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future. The damage that you mentioned in our elevators are planned to be fixed in near future.

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. The woman who runs the free breakfast is very attentive and makes sure things are clean and food is available. The only issue was the housecleaning staff never visited our room once in the six nights we were there. We took out our own garbage, made our own bed and picked up clean towels from the front desk. Im sure they clean the rooms very well once guests leave as our room was very clean when we arrived but they didn't do much while we were there.
Stayed 6 nights in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Jeremy, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We apologize that we fall short in communicating with you about the housekeeping during your stay. We provide housekeeping as per request when guests are staying more than one night. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price, size of the room and customer friendly service.
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Wayne, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Alexander,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Noreen, Toronto

Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello John, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

XIYAN, Germantown

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Xiyan, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Ahmad, Thank you for taking the time to share your feedback with us. We are sorry to hear that you had a not so pleasant stay with us. We will do our best to improve. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Kamari

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Kamari, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean,quiet would definitely recommend this hotel.
Stayed 1 night in Mar 2024
Response from Guest Services on Apr 1, 2024
Hi John,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Good

Dhen

Liked: Cleanliness, staff & service, amenities
Stayed for the night at this property. It was clean and comfortable. The studio suite with 1 king bed was spacious. There was wear and tear seen in the room. For example, I noticed one of the cushions of the coach was ripped. The bed was comfortable. There were lots of restaurants around the area. One of the most noticeable con is the parking lot. The parking spots I must say are quite tight. Overall, I would stay here again. :)
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Dhen, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
staff was excellent
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Ron,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
The property was clean and comfortable. When I checked in, I had to wait for a little while for the front desk person to appear. When I came back down for water ten minutes later, they were gone again.
Stayed 1 night in Mar 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Timothy,Thank you for taking the time to share your feedback with us. We would improve on our staff presence at the desk. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Good

Roberta

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Allison James on Mar 6, 2024
Dear Roberta, We loved having you stay with us at Comfort Suites near Birkdale Village- Huntersville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and having even greater experience. Sincerely, Operations Manager

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway which is very convenient but you can hear the traffic
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Linda,It was great to have you staying with us at Comfort Suites near Birkdale Village- Huntersville and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and the room was big and comfortable. The heater in the room was a bit loud.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Dear Beverly,It was great to have you staying with us at Comfort Suites near Birkdale Village- Huntersville and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Vincent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and attentive. Propery is in good condition and rooms were clean. We were only staying overnight so it was a very short time on the property, but everything was excellent. Breakfast was good (eggs, waffles, bacon, sausage, biscuits, gravy, cereal, bagels). Plan to stay here the next time we pass through.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Vincent,We loved having you stay with us at Comfort Suites near Birkdale Village- Huntersville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay was nice.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Dwayne,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price for a 2.5 star hotel. Clean. Staff was friendly.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Mark,We loved having you stay with us at Comfort Suites near Birkdale Village- Huntersville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Dear John,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is such an amazing value. Super clean, staff was so friendly and helpful, the breakfast was very nice and the area was well stocked and very clean. I will definitely be staying here again!
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Diane,It was great to have you staying with us at Comfort Suites near Birkdale Village- Huntersville and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Billy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Billy,We loved having you stay with us at Comfort Suites near Birkdale Village- Huntersville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great relaxing staycation
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Michael,It was great to have you staying with us at Comfort Suites near Birkdale Village- Huntersville and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

Jason

Stayed 1 night in Feb 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello Jason, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Debby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed here for one night but would definitely stay at this hotel again if we’re in the area. The room was large and immaculately clean. The front desk staff was extremely friendly and helpful. The breakfast was also very good and there were more choices than at most “breakfast included” hotels. There are several restaurants and stores within a couple blocks walk and access to the interstate was super easy. I would recommend this Hotel to anyone.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear Debby,We loved having you stay with us at Comfort Suites near Birkdale Village- Huntersville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excellent

Yasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my Fiancé had an amazing time here. The rate for 2 nights was a great price & we loved how clean the rooms were! Definitely will rebook in the next few months.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Yasmine,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

barbara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well worth the cost; we will be back.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Barbara,We loved having you stay with us at Comfort Suites near Birkdale Village- Huntersville. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Kevin

Liked: Cleanliness, staff & service
The property was nice and the staff were very friendly. One reason we booked there was they advertised they had a bar. When we arrived we were informed the bar had been closed for a while and should be removed from the website. In order to have some light in the middle of the night we left the bathroom light on and closed the door most they way to just let a little light into the room. When we got up in the morning there was a terrible sewer smell in the bathroom which dissipated after the door was open for a while. I informed the front desk when leaving and she said they would defiantly check it out.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 17, 2024
Dear Kevin,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Comfort Suites Birkdale Village Staff Members on Apr 12, 2024
Hello James, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful employees. Nice room!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 15, 2024
Dear Diana,Thank you for choosing us at Comfort Suites near Birkdale Village- Huntersville during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Jiye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2024
Response from Guest Services Team on Apr 3, 2024
Hi Jiye, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. We thank you for choosing to stay with us and hope to welcome you back in the future.

2/10 Terrible

Bagher

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Dear Bagher,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Leo, Yuma

Liked: Cleanliness, amenities, property conditions & facilities
Great room. One of are all time best. Great staff.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Leo,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Brian M

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2024
Response from General Manager on Jan 29, 2024
Dear Brian,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager