Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Christmas in the Carolina's

Posted Dec 31, 2013
Pros: We had a wonderful time at the hotel. The staff was excellent from the front desk to cook then housekeeping. We really enjoyed ourselves and will reco
Cons: Maybe breakfast on Christmas day. A little weak but I understood why.
Location: I love the area around the hotel. Great food and shopping!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2013
It was one of the best
4 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 28, 2013
Pros: Clean, easy to get to.
Cons: door key worked better
door key wouldn't work at first, but everything was great after that.
5 out of 5
Recommended
for Everyone
by Valerie from Ottawa, ON, Canada

Fantastic staff, great location, overall wonderful

Posted Dec 10, 2012
Pros: FREE full breakfast, and even free wine/beer and dinner some nights!
The staff at the hotel were extremely friendly, the value add of a FULL breakfast and even evenings with complimentary wine/beer and dinner... you don't see that often enough! I would highly recommend this hotel to anyone heading to the Lake Norman area.
5 out of 5
Recommended
for Families
by A verified traveler

Great amenities for the money.

Posted Jul 8, 2012 on Hotels.com
We live up North and would have paid twice the amount for a 2 bedroom suite with ALL of the amenities included. Not only did they offer breakfast every morning but dinner 3 of the nights we were there with no extra charge.It is a pet friendly resort. Just off the main highway and close to Charlotte. We are boaters and staying at Lake Norman was a bonus for us. We would definitely stay again if we are in the Charlotte area!
4 out of 5
Recommended
by A verified traveler

Marriott Residence Inn - Lake Norman

Posted Apr 9, 2012 on Hotels.com
5 out of 5
Recommended
by A verified traveler

Excellent stay

Posted Apr 3, 2012 on Hotels.com
Easy on off I77, friendly staff, great neighborhood with a lot to do and eat.
2 out of 5
by A verified traveler

It seems nice until you try to stay there

Posted Nov 4, 2011 on Hotels.com
The front desk staff were friendly and efficient and informative. We had booked a 3-night stay in a two bedroom suite. The first night, we flew in very late from the west coast and didn't leave our room until noon. When we returned at midnight, we discovered that the room had never been cleaned. We did not even have enough towels or toiletries for the next morning. More importantly, however, the beds are unbearably uncomfortable. My husband spent several sleepless nights. The pull-out sofa-bed is even worse, with a 3 inch thick inconsequential mattress that left even our 14 year old 95 pound daughter with a back-ache for the entirety of our visit. The sheets in the closet meant for the pull-out sofa-bed were dirty. We pulled sheets from the other beds, and left the dirty ones in a pile on the floor near the door. Housekeeping simply folded them back up and left them near the sofa-bed, which they left made up with the sheets from the other beds. Lastly, but equally as important, we were awakened by plumbing/water pipe noise in the walls (from other units?) In all, it was a disappointing experience.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2011 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 28, 2011 on Hotels.com