Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

poor quality Internet connection

Posted Jan 24, 2015
I'm an IT professional and internet connectivety is critical. the quality of Internet was equivalent to dialup. I wiill not stay here simply because poor/intermittent internet service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rock Hill sc

Fabulous hotel!!

Posted Jan 14, 2015
We enjoyed our stay so much we never wanted to leave
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the downtown area

Posted Jan 6, 2015
Cons: Check in process was slow
Perfect for a night on the town! Free happy hour. Courtesy shuttle to the bars. Easy walk to the park and downtown night life. Great breakfast buffet and omelet bar in the morning! Couldn't have been happier!
Comment from Hotel Management
Jan 21, 2015 by Elizabeth, Hotel Management
I just wanted to send a quick 'Thank You' for your recent comment! I am so happy to hear that you enjoyed your stay and got to enjoy downtown Huntsville. Thank you again and safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Excellent staff and great location. Parking is 6 bucks on site and for same cost they will let you use garage.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Wayne

Excellent hotel!

Posted Jan 5, 2015
The hotel is beautiful! The room was spacious, clean and comfortable. The breakfast was wonderful and the staff was extremely friendly. I would definitely recommend and would return to this hotel.
Comment from Hotel Management
Jan 22, 2015 by Elizabeth, Hotel Management
Dear Monique, I just wanted to send a quick 'Thank You' for taking the time to leave a review. I will be sure to share this with the hotel teams. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Nice hotel and accommodations. Staff could have been more polite however
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Anniston, AL

Nice and convenient hotel in downtown Huntsville

Posted Dec 28, 2014
Pros: Convenience to downtown and near hospital
Cons: Need gravy for the biscuits on breakfast bar.
Location: Huntsville, AL has space center, great civic center, several malls, and fabulous downtown restaurants.
Booked online late and with no hassle. Good breakfast bar. Hotel connected to civic center and parking deck. Beautiful atrium decorated for Christmas. hotel is very clean and inviting. Great Southern hospitality
Comment from Hotel Management
Dec 31, 2014 by Elizabeth, Hotel Management
Dear Kat, I just wanted to send you a quick Thank You for your recent review. I am so glad to hear that you enjoyed your stay and that everyone was so helpful! Thank you again!
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2014
Comfortable, clean and spacious. However, no warning regarding "incidentals" for drinking bottle of water in fridge or parking in garage
Comment from Hotel Management
Dec 4, 2014 by Elizabeth, Hotel Management
Dear traveler, I want to thank you for your recent review. I'm glad to hear that the room was to your liking but I'm sorry about the incidentals. I have passed your review along to our front desk department to ensure that they are making each guest aware of the incidental charges. Thank you again
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value

Posted Nov 18, 2014
Pros: the free breakfast was very good with a chef preparing custom omelettes
Location: the space and rocket center was only 5 minutes away
excellent for the kids because of the room sizes and the indoor pool was a huge plus, the bar was close to the pool so easy access for us to have a couple of drinks and recoup after the day while still keeping an eye on the kids
Comment from Hotel Management
Nov 27, 2014 by Elizabeth, Hotel Management
Dear traveler, I just wanted to thank you for your recent review. I am glad to hear that you got to experience our heated, indoor pool as well as the bar of Ruth's Chris. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2014
Great experience. Will definitely stay here on future visits. Breakfast buffet was amazing. Parking was $6.
Comment from Hotel Management
Nov 26, 2014 by Elizabeth, Hotel Management
Dear Traveler, Thank you for your comment. I am glad that you had a great experience and we look forward to your next visit.