Ratings based on 146 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby wendy from chattanooga, tn
I would stay again!!Posted Oct 7, 2013
the room itself was very clean. it was nothing fancy but comfortable. it is very close to the rocket center. there were some noisey people out on the walkway around 1230 pm, but there was no street noise. it is right around the corner from a very good seafood restaurant that is a bit pricey. it is a quiet business area right off the highway that feels safe. with the kitchenette we had, it would be good for an extended stay. it is not a fancy fucility but it is clean and comfortable. we would stay again.
Recommendedby George from California
Posted Sep 7, 2013 on Hotels.com
for Everyoneby Beverly from Charlotten NC
Great place to stayPosted Aug 27, 2013
Location: close to space center and family
The room was well worth the price and the service was great
Jan 29, 2013 by Manager
Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
for Everyoneby A verified traveler
Location was not convenientPosted Aug 2, 2013
Hotel condition,cleanliness was ok. The location was not in a convenient location, there was not anything close by.
Jan 6, 2013 by Manager
Thank you for your recent review of your stay. I sincerely apologize that our hotel was not in a convenient location for your needs. I will work with my team here to ensure we are accurately conveying our location to all of our guests when they are making reservations and checking in to our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
for Personal Eventby itwasok from nc
ok for one nightPosted Jul 28, 2013 on Hotels.com
This hotel was decent. I chose it because it was close to the space center and I had to pick my son up early. It was clean but had old features and furniture. There is not a hairdryer or little bottles of soap. The room had a faint stale cigarette smell to it and there was not a way to figure out channels on the tv or what was on. Breakfast is grab and go...your choice of granola bar, fruit, or muffin. Overall, it wasn't too bad. I wouldnt choose it for family vacation or longer than one night. Clerks were nice.
for Business Travelersby A verified traveler from Nashville, TN
Posted Jul 12, 2013 on Hotels.com
The convenience to hotel with regards to the Convention was good. The Hotel was a bit dated (DECORUM AND AMENITIES) in comparison to other hotes in the surrounding area. But the customer service was very pleasant and friendly.
for Everyoneby A verified traveler from Richmond, VA
Night Club SmellPosted Jul 11, 2013
Location: US Space Center Botanical Garden
I reserved two rooms.. Checked into first room and it smelled of cigarettes and alcohol. Changed to second room and it was a little better. The three room bedding smelled old and musty. I would not recommend this hotel and will never stay there again. Breakfast only had coffee, no juice or milk. Don't know about you but my daughter and nephew are not old enough to drink coffee.
Jan 12, 2013 by Manager
Thank you for providing us with details about your stay. I sincerely apologize that your room smelled unpleasant. I discussed your comments with the housekeeping team, and we are focusing on presenting fresh rooms to all of our guests moving forward. Thank you very much for bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
for Everyoneby Tasha from Memphis
Cool price for the nightPosted Jul 8, 2013
Cons: Air Conditioning turned on prior to arrival, room very hot and muggy.
Everything was fine not 5 star but it does the trick.
Jan 10, 2013 by Manager
Tasha - Thank you for taking the time to write a review of your stay. I am happy to read your remarks about the value of our accommodations. However, I am very sorry that your room was an uncomfortable temperature when you checked in. Our maintenance staff is looking into this issue and will make repairs as needed. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
for Personal Eventby A verified traveler from rochester,ny
Posted Jul 2, 2013 on Hotels.com
nice place to stay when away from homeor should i say a home away from home. staff were friendly
Recommendedby A verified traveler
Posted Jun 24, 2013 on Hotels.com
Not much to say, it was a budget hotel/motel. Not much of a breakfast, but for a budget place, not too surprising. They did have granola bars, muffins, and coffee, though, so at least there was something to start the day with. The lobby was closed when I got there, but at least they were on call, so I could check in.