Down comforters, desk, blackout drapes, iron/ironing board

Reviews of Hampton Inn & Suites Athens-I-65 (Huntsville Area)

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 468 out of 718 reviews" "
Rating 8 - Good. 171 out of 718 reviews" "
Rating 6 - Okay. 44 out of 718 reviews" "
Rating 4 - Poor. 20 out of 718 reviews" "
Rating 2 - Terrible. 15 out of 718 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Nice lobby and dining area.
Stayed 2 nights in Mar 2024

8/10 Good

Matthew

Stayed 1 night in Feb 2024

10/10 Excellent

Sheri, Gaithersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were accommodating and friendly. The room was clean. The breakfast selections were sufficient and I was pleased to see that bacon was available rather than sausage!
Stayed 3 nights in Feb 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Terrible service at the front desk unfortunately.
Stayed 1 night in Jan 2024

10/10 Excellent

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay. They were doing renovations on the third floor, but not at night or early morning. Nice clean room. Friendly staff.
Stayed 1 night in Dec 2023

2/10 Terrible

Brenda

Traveled with partner
Disliked: Amenities, property conditions & facilities
If I could upload the pictures I took, people would not stay here. This is the second poor experience at this hotel.
Stayed 1 night in Nov 2023

6/10 Okay

Crystal

Business traveler
Made reservations earlier in the afternoon, made it to the hotel around midnight. Checked in- go to the room and there was a man in our room! As a mom traveling with a teenage daughter, huge huge issue. The man was asleep on the sofa, never woke up, he was snoring pretty good. Went to the front desk while the clerk tried to sort out the issue. There was no one checked into the room and said it was probably one of the renovations crew. The hotel was “sold out.” So the clerk changed our room to a lesser room, had originally booked double queen with pull-out sofa etc, a suite. The room we got was not a suite, just two beds. Instead of having us continue to wait, she let us into the room with her master key. The bathroom needed more attention. Dirt, hair, and standing water stains on the floor in the corners, dirt along the edges of the floor as well as on the baseboard ledges. There was a mis-cutting of the tile around the shower on handle- a 1/4” gap between the plate and tile on the left side. In the morning I went down for breakfast and to talk to the front desk. Grabbed food and went back to my room, the key doesn’t work. Go back downstairs to talk to the clerk. He said there’s nothing he could do about the room, it was sold out last night. He was baffled that I was still listed in room 325, not 317. He first said he would just refund the room, then he back tracked and said he’d get in trouble and offered a discount. Key still wasn’t working when I checked out.
Stayed 1 night in Nov 2023

6/10 Okay

jun

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Nice stay. No problems.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Like the pool .Beds are excellant .Landscape excellant .Staff was sufficient.
Stayed 1 night in Oct 2023

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lee

Stayed 4 nights in Sep 2023

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in person when we arrived was not very friendly but everyone else was excellent.
Stayed 1 night in Sep 2023

4/10 Poor

Sherrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm disabled due to a stroke and check in clerk wanted me to pay extra for a walk in shower. I think that is against the ADA. Property is very old and dated.
Stayed 1 night in Sep 2023

4/10 Poor

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The lady that checked us in was rude. We even tried to make polite conversation with her and she completely ignored us. She just handed us our room card with no information or instructions for our Wi-Fi password or even anything about our stay or room number. I’ve never been treated that way at what should be a nice upscale hotel. About the room….there was a leak in the bathroom, bed was uncomfortable and the sheets were too small for the king size bed and kept coming off. Plus you may want to stay on the top floor because you can hear every time someone moves above you. I think someone was training for a marathon above us!! Overall I will never stay here again when traveling through Alabama. For the price we payed I feel like we were ripped off!!
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms need updating. Toilet ran from time to time for no apparent reason.
Stayed 1 night in Sep 2023

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
We will definitely stay here again. It had a very comfortable bed, good hot breakfast and very friendly staff.
Stayed 1 night in Sep 2023

6/10 Okay

Veronica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good stay. We only needed the room for one night. My only issue is the shower handle was broken and kept falling. Also there was a second hole in the door for a peephole but it was not like the original hole, anyone could look in from outside and see into our room.
Stayed 1 night in Sep 2023

8/10 Good

stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool time
My stay at the Hampton Inn was very nice and relaxing. Unfortunately i cannot give a 5star only because it advertised heated pool and it wasn't 😫. More like ice pool. I was looking forward to my day at the pool.
Stayed 2 nights in Sep 2023

10/10 Excellent

Monroe, fort mill

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Chad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here for the night. Friendly staff and overall a great stay.
Stayed 1 night in Aug 2023

8/10 Good

Dave

Stayed 1 night in Aug 2023

10/10 Excellent

Chekita

Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, this was my second time in just several months to stay there. Great
Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Clean and comfortable.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept, would stay again!
Stayed 1 night in Jul 2023

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Chad

Stayed 1 night in Jul 2023

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

JAMIE

Traveled with family
😃
Stayed 1 night in Jul 2023

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Improve
The staff at check in could have been friendlier. We felt like we were bothering her. When we checked in there were NO luggage racks to be found and on check out again NO luggage racks!
Stayed 1 night in Jul 2023

8/10 Good

LaVon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
I booked three rooms for family and myself. It was quite and clean. A bit dated furniture wise. Due to traffic back ups and bad weather we arrived later than we planned. Only had 10 minutes from ck in to leave for a Dinner/show. Was disappointed with Dinning room… ran out of the single coffee creamers, so no cup of ambition there. (Very much needed), Two of the three pumps of various creamers on the side, were also out. This was around 8:15. Also, at that time out of juice. Don’t think they planned very well. There were lots of kids there. We had three with us. However, the eggs and sausage were good and the Waffle maker was a hit with a lot of people. I did not watch TV, but my nephew said it was difficult to see from bed because it did not rotate. This might be something to consider if/when updating. Over all, I would book there again. Just gotta remember to make sure to bring my own half/half. 😊
Stayed 1 night in Jul 2023

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service
The morning staff was excellent: friendly, conscientious and attentive. The property itself is rundown: furniture nicked & scratched, curtains difficult to open & close, carpet worn.
Stayed 2 nights in Jun 2023

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints.
Stayed 1 night in Jun 2023

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great- the only issue was The shower handle was broken- still got it to work but it fell off
Stayed 1 night in Jun 2023

2/10 Terrible

Dexter

Traveled with family
Disliked: Staff & service, property conditions & facilities
There was mold in the bathroom. They had over-sold the property. So although I paid for a suite, it was not available, and I just had to accept what they had.
Stayed 1 night in Jun 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
clean and comfortable
Stayed 1 night in Jun 2023

8/10 Good

Cathryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Rachael

Stayed 1 night in May 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023