Ratings based on 135 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Mar 8, 2015
We usually stay at Hampton and are pleased with our past experiences. This Hampton was tastefully decorated, quite spacious and quiet.
for Everyoneby A verified travelerfrom Bronx, NY
Clean & Neat - Great ExperiencePosted Mar 2, 2015
Pros: I liked how it was decorated, it was clean, and overall, the staff was courteous.
Cons: Everything was great except for one staff member; reminding the staff that they work in an industry where customer satisfaction is key would help.
Location: Close to lots of eateries, shopping
Overall, this experience was great! The rooms were clean and neat; nothing was broken or malfunctioning. My family discovered Hampton Inn & Suites this past summer during a road trip, and we've been hooked ever since. On this trip, this Hampton Inn was a little bit of a distance from the location of our activities, however, it was worth the drive. I only have 2 minor complaints: 1) The hotel parking lot was not cleaned of the snow/ice, making conditions pretty dangerous. Further, I have a handicap tag and none of the handicapped spots were clean. So I had to walk further than normal. 2) The staff member in charge of the kitchen was not very helpful when asked to replenish an item that had run out. It's as if she didn't want to be bothered - not very customer focused.
for Familiesby Mark
Posted Dec 21, 2014 on Hotels.com
for Couplesby Dawnfrom Tampa
Best Hampton Inn EVERPosted Dec 9, 2014 on Hotels.com
Moving from Florida to Alabama and we were exhausted. Colleen was the light at the end of the tunnel. She was kind and gave us a queen suite instead of a regular room, for the same price. We must have looked weary! This particular Hampton Inn is the nicest one we have ever stayed in, and we only stay in Hampton Inns and travel extensively. Incredibly pleased from checking in to checking out.
for Familiesby michaelfrom Aurora, IL
comfortable and upscalePosted Dec 2, 2014 on Hotels.com
Very comfortable and reasonably priced.
by A verified travelerfrom m
Staff not engagedPosted Nov 30, 2014
Front desk was seldom manned, usually had to wait for someone to show up. Used very sour mop to clean the lobby and elevator, smelled worse after they were done than before they started. Room service started knocking on doors at 8:30 to see if you were still in room. Clearly they were more concerned about getting done and out of there rather than guest's schedule or privacy.
for Everyoneby A verified travelerfrom Tuscaloosa
Close to Interstate for easy accessPosted Nov 30, 2014
Pros: Location and price.
Cons: Breakfast area was good if not real exciting. Staff worked hard to maintain the morning rush.
Location: Very accessible to interstate 65 and many area restaurants on highway 72. Walmart shopping nearby.
A well-kept hotel that our family has used in the past when visiting relatives. Suite rooms are spacious. Our room was under a loud commotion for the first part of the evening but subsided quickly.
for Everyoneby A verified travelerfrom Atlanta
Nice and clean hotelPosted Nov 25, 2014
Pros: New looking and clean
Location: convenient location next to highway and restaurants
Rooms were great. Bathrooms renovated and nice. Lobby and eating area very updated and clean!
for Familiesby A verified traveler
Great PlacePosted Nov 25, 2014 on Hotels.com
The rooms were very clean and comfortable. I love that they wash the duvets between guests!
for Familiesby Juliafrom Bloomington, IN
Big roomsPosted Nov 15, 2014 on Hotels.com
The room with 2 queens had so much space! It was great quality