Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Clean, nice Staff

Posted Jan 30, 2014
Very Clean, nice Staff,No complaints. Enjoyed the walk in Showers.
Comment from Hotel Management
Mar 27, 2014 by Connie, Hotel Management
Thank you for taking the time out to review our hotel. We appreciate your feedback. We are glad that you enjoyed the walk in showers we try to make the hotel the most comfortable for our regular travelers. -Ashley Zivat
5 out of 5
Recommended
for Everyone
by scott from e

Hockey and Rockets mini vacation

Posted Dec 31, 2013
Comment from Hotel Management
Mar 27, 2014 by Connie, Hotel Management
Thank you for taking the time out to review our hotel. We appreciate your feedback. -Ashley Zivat
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 9, 2013 on Hotels.com
Comment from Hotel Management
May 31, 2014 by General Manager, Hotel Management
Thank you for taking the time out to review our hotel. We appreciate your feedback. -Ashley Zivat
4 out of 5
Recommended
for Everyone
by Cathy from Madison, AL

Posted Nov 9, 2013
Comment from Hotel Management
Mar 27, 2014 by Connie, Hotel Management
Thank you for taking the time out to review our hotel. We appreciate your feedback. -Ashley Zivat
5 out of 5
Recommended
for Everyone
by Kenneth from TN

Posted Oct 28, 2013
Pros: Decor, Food, Room
Cons: Nothing
Location: All things to do are 15-20 minutes away. Not bad...
Great Hotel. New, Clean, Rooms had fridge and microwave. Free breakfast was awesome and reasonable times. Overall great place!!
Comment from Hotel Management
Mar 27, 2014 by Connie, Hotel Management
Thank you for your review. We love to hear feedback from guest. Were glad that your had such an enjoyable time at our hotel. -Ashley Zivat
5 out of 5
Recommended
for Families
by Steve from Ky.

Posted Oct 19, 2013
Pros: Great location for us. All the staff were pleasant and helpful. Excellent breakfast! Indoor pool. Great experience!
Cons: Stayed at this hotel because it had an indoor pool for the grandkids. They enjoyed it, but the pool was a little bit too cool for us.
Location: Space and Rocket Center Harmony Animal Safari Sci-quest much more and many places to eat.
Comment from Hotel Management
Mar 27, 2014 by Connie, Hotel Management
We appreciate your review. -Ashley Zivat
5 out of 5
Recommended
for Everyone
by Connie from Birmingham, AL

Very Convenient

Posted Oct 7, 2013
Pros: Comfortable bed
Location: Near airport - there were restaurants but not as many as we would have expected in that location. However, a few to choose from...
Very convienient to where we were staying. Everything was perfect except we were up very early to check out and coffee was almost empty. Desk Clerk was vacuuming and I was only able to get about a half a cup of coffee. I know things run out but felt they should have kept a watch on this since it was not time for breakfast yet. She stopped her cleaning to check us out and was friendly.
Comment from Hotel Management
Apr 19, 2014 by Connie, Hotel Management
Ms.Connie, Thank you for your comments we appreciate all guest comments good and bad. I do apologize that you left not having a fresh full cup of coffee. With your comments its helps us focus on areas we need to work on. Once again I apologize we fell short in providing you with the service you deserve. I will be sharing your comments with the team.
5 out of 5
Recommended
for Personal Event
by Stones from NY

Close to the University we visited

Posted Sep 4, 2013 on Hotels.com
Check in was a breeze. I called to say I would be checking in very late. When I arrived there my information was already put on the side. This meant a lot since we were extremely tired from the long drive. I was not disappointed with selecting this hotel. The room was VERY clean and spacious. Beds were very comfy. Bathroom was great. Entire hotel was spotless. Breakfast was definitely a plus. There was a nice variety to choose from. Staff were friendly. Will definitely stay there again on my next visit to Huntsville.
Comment from Hotel Management
Dec 7, 2013 by General Manager, Hotel Management
Stones from NY, Thank you for your wonderful comments about your check in and stay with us. We strive to provide the best customer service in the industry. When our guest leave comments like yours, this lets us know our team is doing a great job providing the great service you deserve. I will be sharing your comments with the team. We look forward to seeing you again in the future.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Suzanne from Spring TX

Nice stay

Posted Aug 18, 2013 on Hotels.com
All the furniture was nice and new, everything clean. Food and shopping nearby. We did have on of the staff (management level it appeared) ask if we were "insert ethnic name here" which I thought was quite tacky. She assumed we were the people she had spoken with on the phone. Weird. Other than that, breakfast was good, fitness center and pool good as well. Really nice room
Comment from Hotel Management
Oct 26, 2013 by General Manager, Hotel Management
Ms.Suzanne Thank you for your comments. I will be sharing your review with the team. I do apologize if we fell short at check in. We appreciate all guest feedback good and bad. . The feedback we receive from our valued guests, like you, enables us to target problem. We sincerely apologize and will be looking into this. I do hope you will give us the opportunity to show you the Best Hospitality in the industry and look forward to seeing you again.
4 out of 5
Recommended
by RW from Huntsville

Enjoyed it

Posted Aug 15, 2013 on Hotels.com
We enjoyed our stay at this hotel. The beds are comfortable and we enjoyed the indoor pool. My son did not want to leave this hotel.
Comment from Hotel Management
Oct 26, 2013 by General Manager, Hotel Management
RW, Thank you for your wonderful comments. Our team is happy you enjoyed your stay. I’m sure your son would love to come back and enjoy our indoor pool again. And we look forward to seeing you again in the future.