Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by Kevin from Pittsburgh PA

Ok hotel, behind the times

Posted Jun 19, 2014
Pros: Pretty close to where I needed to be.
Cons: How about some breakfast?
Location: I was there for industrial business work, but the Rocket Museum was near by and definitely worth the visit if you have time.
Hotel was ok, but for a Holiday Inn, I would have expected more. There was a restaurant inside, but no breakfast was offered, not even stale bagels. The room when I first entered it was clamy and damp, it cleared up once I maxed out the AC unit, but it took a couple hours for it to shake that dampness, almost like a campsite feel to it. Once it did that, it was ok. Bed and pillows were comfortable, no complaints there after they dried out. Hotel was quiet, no issues there. The toilet did blow a gasket when I was there though, every time you flushed, water started spraying out of the back... They fixed that though lol.
Comment from Hotel Management
Jun 24, 2014 by Genaral Manager, Hotel Management
Kevin, We greatly appreciate your feedback and apologize for the inconveniences you incurred during your stay. Breakfast was open from 7am till 10 am during your stay and we had a full breakfast buffet. So sorry you missed it. Again accept our deepest apologies and we hope we have the pleasure of serving you again soon
4 out of 5
Recommended
for Everyone
by Gail from Santa Clarita, CA

Nice hotel, close to shopping and restaurants.

Posted May 20, 2014
Pros: Comfortable rooms and beds
Cons: Breakfast buffet was a little short on items toward the end of serving time.
Friendly staff, clean rooms, entertainment most nights.
Comment from Hotel Management
May 23, 2014 by Genaral Manager, Hotel Management
Thank you so much Gail! We will share your comments with staff. Hope we get the opportunity to serve you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Resdstone Arsenal

Posted May 10, 2014
Pros: Locastion
Cons: Can't think of enything
Location: Near mall, Army base, University
Comfortable, clean, friendly staff. Convenient location.
Comment from Hotel Management
May 13, 2014 by Genaral Manager, Hotel Management
Thank you so much Verified traveler. hope to see you soon!
4 out of 5
Recommended
for Everyone
by Stephanie from p

Nice hotel close to general area

Posted Apr 28, 2014
I was reading the reviews before booking but some were good and some were bad but I'm a hard critic and in my opinion the hotel was clean and the service was great and friendly. The breakfast was good servers were ok I would stay again in the future and I travel all the time.
Comment from Hotel Management
May 9, 2014 by Genaral Manager, Hotel Management
Stephanie, Thank you so much for your kind review. we will be sure to share with entire staff. Hope we have the pleasure of serving you again soon
4 out of 5
Recommended
for Personal Event
by A verified traveler

Comfortable, clean, and affordable

Posted Apr 17, 2014 on Hotels.com
The hotel was very clean and the room was nice looking. For the price I paid I was very satisfied with the room and service. I would recommend the hotel.
Comment from Hotel Management
Jul 12, 2014 by General Mamager, Hotel Management
Verified traveler, Thank you for the vote of confidence. It was a pleasure serving you amd we hope to see you again soon
5 out of 5
Recommended
for Everyone
by Brandi from Nettleton, MS

Great hotel!

Posted Mar 11, 2014
I booked this as a hidden hotel. It was better than I thought. The indoor pool and optional breakfast buffet was an awesome surprise. My children loved it. The microwave and mini fridge in the room was very helpful. Stay here with confidence!
Comment from Hotel Management
May 9, 2014 by Genaral Manager, Hotel Management
Brandi, we are so pleased you enjoyed your stay with us. We look forward to serving you again soon
5 out of 5
Recommended
for Everyone
by A from Alabama

Nice Hotel, Great location!

Posted Mar 11, 2014
The outside of the buliding is very nice, as well as the inside. The location is great because almost anything you could you need is very close by. I was very surprised by the cleanliness and I like the fact that the hallways didn't smell like smoke as in most hotels. The room was also very nice and clean. I would definitely stay there again!
Comment from Hotel Management
May 9, 2014 by Genaral Manager, Hotel Management
A, We greatly appreciate your kind feedback. thank you for staying with us and we look forward to serving you again soon
4 out of 5
Recommended
by Brian from Birmingham Alabama

Too high for the type of Hotel

Posted Feb 3, 2014 on Hotels.com
Double the price for what it should be. I would've paid the 20 extra bucks to stay at Westin for double the quality and location
4 out of 5
Recommended
for Families
by A verified traveler

Good stay

Posted Jan 6, 2014 on Hotels.com
The hotel is located near several restaurants/stores/mall and easy drive to downtown and surrounding area. The indoor pool was a little chilly and the breakfast buffet wasn't too exciting but overall nice stay in a good area.
Comment from Hotel Management
Jul 12, 2014 by General Mamager, Hotel Management
Dear Verified, thank you for your input and we do apologize if our pool temp was off during your stay. We have recently expanded our breakfast buffet. Hopefully you'll give us a chance to serve you again and we can show you some recent changes. thanks again
3 out of 5
Recommended
by Glenn from Missouri

Posted Jan 5, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by General Mamager, Hotel Management
Glenn, thank you for staying with us. Hopefully we can serve you in the future and earn a higher rating!