Ratings based on 38 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified travelerfrom tennessee
quality inn huntsvillePosted Sep 4, 2014
Cons: cleaner, nicer smelling rooms. one that doesn't reek of smoke
Location: Huntsville, al
we asked for a non smoking room. They said that expedia didn't forward that information, but we gave that reservation confirmation to the hotel operator, and still didn't get a room.
Comment from Hotel Management
Sep 21, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
for Business Travelersby Gayle Clementsfrom Lexington Ky
bad managementPosted Apr 29, 2014 on Hotels.com
When I called to book a room, I asked if I I could reserve a non smoking room because I am allergic to smoke. I didn't reserve the room until I was 100% sure they would. I get to hotel and the room they reserved was smoking, and they said no other room was available. Luckily there was a room with a smaller bed for non smoking but they would not refund the difference between the price. Also while there more than half the room were being renovated due to water damage, so they knew the non smoking was no garentee.
for Personal Eventby Davefrom Indiana
Posted Apr 26, 2014 on Hotels.com
Needs updated. Stains on chairs, sofa, and bed spread. Nothing was fresh. Overall it has seen it's better days and needs a complete renovation. Will stay there again.
Recommendedby Visiting townfrom Huntsville
Run from this place if you canPosted Apr 16, 2014 on Hotels.com
This is for sure a low quality/low end place. Old furniture in the breezway, uncleanly. I paid through Hotels.com a higher rate and when I arrived they offered a similar room to someone in front of me for 1/3 less a night. I thought I was going to a step above Motel 6, I was wrong!
Recommendedby A verified traveler
Posted Apr 4, 2014 on Hotels.com
for Business Travelersby Stevefrom Nashville
SatisfactoryPosted Mar 27, 2014 on Hotels.com
Nothing stood out as amazing. Definitely got my moneys worth. No issues or problems.
for Personal Eventby Kristin Terry
Posted Oct 17, 2013 on Hotels.com
for Business Travelersby Chauneyfrom Huntsville
EnjoyedPosted Oct 9, 2013 on Hotels.com
The bathroom cracks n crevices could have been cleaner overall the room was nice they have direct tv which I love the service was excellent will stay here again
for Business Travelersby Karlfrom Virginia
Close to work location and cityPosted Aug 21, 2013 on Hotels.com
For a basic motel at this price, it had just about everything that's needed, including hi-speed Internet, TV, Refrigerator, microwave. Even had iron and board, and hair dryer. Although near a highway, the room was quiet and comfortable. The free breakfast was adequate -- only missing were citrus fruits and eggs. Room service -- good -- kept room clean and neat
for Personal Eventby jenniferfrom huntsville al
wonderful place to stayPosted Jun 29, 2013 on Hotels.com