Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Just AMAZING !!!!!!!!!

Posted Aug 25, 2014
Just AMAZING We went to sunrise grand select crystal bay hotel for our honeymoon on 30 July 2014 and stayed there for 9 days and it was fantastic!!!!! The staff is so friendly and our room was simply furnished and very spacious. We opted for the standard room and we loved it, it was partial sea view and also overlooking the pool. We stayed in room 219. We found a complementary cake in our room next day as our honeymoon gift. The food was really nice as well and the staff was always attentive and friendly always smiling saying hi and asking if anything is needed. The hotel has 3 other restaurants beside the main restaurant: the mediterranean, the Indian and a cute one near the beach where we had lunch one day and it was nice as well. The guest services manager was really friendly, my husband went and arranged with her a surprise for me for our anniversary and it was far from disappointing. We went to a restaurant called felucca seafood and they arranged a special setting for us on our table and the staff was SUPER FRIENDLY and the food was JUST AMAZINGGGGGG.. Too bad we went there on our last day there. The restaurant is set right onshore and we could see the hotel's beach and the ones beside it as well and the whole ambiance was so serene and beautiful. They made us a chocolate cake as a surprise with "happy anniversary" written on it. It was an unforgettable experience thanks to these guys and thanks to SUNRISE.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel , but bad Food , bad staff

Posted Aug 22, 2014
Pros: View
Nice Hotel , but bad Food , bad staff , bad service
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jun 23, 2014
Pros: Everything
Cons: Nothing
Location: Stayed within the hotel confines, the town area didn't look to inviting
Everything was excellent except for the fact that I had an upset tummy for half of the holiday
5 out of 5
Recommended
for Couples
by mary from tunisia

very nice

Posted Apr 10, 2014 on Hotels.com
Wonderful hotel i ll return another time
5 out of 5
Recommended
for Everyone
by victoria from london

Amazing holiday

Posted Mar 8, 2014
I just returned from my holiday. It's amazing place. Like heaven. Loved everything. Amazing room. Also very happy because I needed relaxing holiday. So there wasn't a lot of running around kids. Also amazing SPA. Definatly will come back there.
4 out of 5
Recommended
for Everyone
by Well from Tennessee, USA

Wonderful beach and heated pool.

Posted Jan 11, 2014
Pros: The beach and heated pool.
Cons: The internet service. Fooling all-inclusive guests that the Mediterranean restaurant is fully booked while only one table is occupied.
Location: Visit and dine in the Senzo mall
The hotel rooms, heated swimming pool and beach are wonderful. The staff were good. The wireless internet service was quite poor and worked only occasionally. I strongly recommend AGAINST the all inclusive especially if you have children. The food quality of lunch and dinner was poor and the kids got sick. Instead, I recommend bed and breakfast only. You may then cross the street to the big Senzo mall where you can eat decent food. You may also try the Mediterranean restaurant in the hotel itself (note, if you try to book it the night before while you are on all-inclusive, they will tell you that it is fully booked, another reason to avoid the all inclusive). Overall, the hotel and staff are OK. We had fun and would go there again but without the all inclusive rip-off. I hope this helps.
4 out of 5
by A verified traveler

Nice hotel include beach and huge pool

Posted Jan 1, 2014
Wind surd
1 out of 5
Recommended
by mohamed from egypt

worst resort I ever stayed in

Posted Oct 8, 2013 on Hotels.com
it was a horrible stay with a team of an unexperienced , rude staff when we arrived the receptionist told us that there were no reservation though we had a confirmed all paid for reservation through hotel.com and we had to stay an hour sitting in the reception , all staff have a bad attitude , you have to call for the manager of the dept. to get the situation solved , the cups and the spoon in the coffe station in the room were extremely dirty and all of this is such a small sample of how it was such a bad experience , differently I would never recommend this resort to any body
3 out of 5
Recommended
for Couples
by A verified traveler

dirty beach

Posted Jun 14, 2012 on Hotels.com
this was an all inclusive resort but there were many conditions. for example, we were only allowed 1 dine at an a la carte restaurant. this information was not advertised on the hotel website. further there were restaurants advertised on the hotel website but the restaurant was located at a sister hotel. these restaurants were not included as part of the all inclusive. the bar staff were not familiar with mixing cocktails. the beach water was very dirty and not pleasant to swim in
5 out of 5
Recommended
for Couples
by sandra

Posted Apr 30, 2012 on Hotels.com
excellent ! best holiday ever. staff really friendly