Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby capt : Sherif from Port Ghalib
Nice hotel .. Nice room view . I have enjoyed ..Posted Oct 21, 2013
Pros: My room view was so excellent .. Food was excellent .. Service and hospitality was so nice too .
Cons: House keying would be twice a day .. Room service should be more improving ..
Location: Location is so good ..
It was a first time to be in the hotel .. I believe that I will be booked again as soon as I can .
Recommendedby A verified traveler
Posted Apr 3, 2013 on Hotels.com
Although the location of the hotel is very good, the hotel itself is very disapointing. This was not my first time in El gouna and I love the place but we decided to stay in the marina this time to be closer to the restaurants. This hotel states that it is four stars, the rooms are not very well kept and look quite cheap for a 4 star hotel. In addition, they didn't pick up us to the airport, as agreed; we had to fight for getting two card keys (policy only one per room); we requested a double bed and they didn't even give us a blanket for a double bed. In fact, the "converted" two twin bed into one double, with one mattress and the mattress didn't feel the two beds. I treat my guests better. These are among all the little things that make this hotel look and act quite cheap. I stayed at the sheraton the last time and it was 100 times much better for the same price. Will never go back to this hotel.