Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from NJ
Not really a 4 star hotel but your best optionPosted Oct 17, 2014
Pros: it is the best Ibague can offer but do not expect a 4 star quality hotel
Location: Ibague is relatively small and so the hotel is minutes away from the city's main attractions like restaurants, bars, malls and the airport
The rating for this hotel should not be 4 stars, it is more like 3 stars, but it is your best option in town; there is nothing better. Staff is courteous, food is fine, facilities are fine, rooms are clean but not to a 4 star standard hotel. Pillows in my room were very hard for me and woke up with a neck pain the next day. I changed pillows later on and it was better. I stayed in two different rooms at different times of my trip and the first room was not updated yet; had an old tv and the cable signal was terrible, could barely see the image of any channel. The second room had a flat screen tv and perfect cable tv signal.
for Business Travelersby Christian Berns from Miami
4 Stars is pushing it a bit but ...Posted May 7, 2014 on Hotels.com
I was delighted with the facility and the service was stellar. They definitely get my business in the future. Christian Berns // Ace Models // Miami, FL USA
for Everyoneby A verified traveler
Nice hotel near to everythingPosted Feb 3, 2014
Pros: The view was wondefull at one side the city and at the other the mountains.
Cons: More towels!
Location: Very good places to go to hear music or to dance.
A very complete and delicius breakfast with every thing you can ask for, bakery, tipical food, exotic fruits and breakfast menu.
for Everyoneby Sandra from N
Great location with beautiful views of the cityPosted Jan 15, 2014
My husband and I had a fantastic stay at thiss hotel, this was our second visit and we were very please to see that high stardards in service are still on place, The room was massive and very confortable with a great terrace seating area overlooking the mountans, the gardens and swimming pool of the hotel. Very quiet location during the evening and nice and busy in the morning without been to noisy. Breakfast was delicious with lots of fresh fruits and variaty of Colombian dishes. We loved it.
for Everyoneby allen from buford ga.
Nice hotel in ibaguePosted Nov 17, 2013
I spent a week at this hotel the staff was friendly the hotel was safe and clean the pool was wonderful the restaurant had excellent food I would recommend this hotel to anyone visiting ibague
for Business Travelersby witek
Posted Sep 20, 2013 on Hotels.com
by Adriana from Florida, USA
I recomend this hotel because in Ibague the othersPosted Jan 8, 2013
The place is beautifull but the service is horrible! The employes smile but they dont have any trainig. I checked out at 8,30 AM and they cut the water service the same day because had to repare a water conection. I couldnt take a shower!! Because they didnt call warning that they would cut the water service during the morning and they didnt know how solve the situation when I called front desk. People go to restaurante without proper dress (wearing only pants, no Tshirt, no shirt) No air condition in common areas ( the weather is hot 12 month of the year) The italian restaurante had broke his air conditioner and they only have one fan. At the swimming pool after 10AM they dont have towels. It is a beautifull place but the people are not well trained.
Recommendedby A verified traveler from Hollywood, Fl.
9 day stay - estadia de 9 dias. Nice HotelPosted Feb 17, 2012 on Hotels.com
Pretty and comfortable hotel, good buffet breakfast, relaxing pool area, beatiful view of the mountains. Helpful and cordial staff, most of them speak English. The room and bath were a good size and were kept clean. The hotel is in a good location -not in down town- and taxis must be used all the time to come in and out of the hotel -but they are so inexpensive !- the white taxis that work only for the hotel are spacious, clean and safe. I would recommend this hotel.
Recommendedby A verified traveler from Washington DC
Very nice hotel Estelar in IbaguePosted Feb 14, 2012 on Hotels.com
Beautiful hotel with a large pool area. It is very relaxing, with very warm days and cool nights. My room was spacious with a good view of the city and mountains in the background.
Recommendedby A verified traveler from London, UK
Posted Nov 29, 2011 on Hotels.com
Nice hotel, good rooms, very helpful and friendly service. Food was very good and waiters helpful and accomodating with my "very, very strong" coffee request (a difficult one in the land of coffee...!) Room service good and very fast. Location seems a bit isolated as have to take taxis everywhere, but they are cheap and readily available. It's a nice residential area otherwise and makes for nice grounds around and feeling of security. One small nuisance was very loud music by the pool during lunch time, but they even reduced the volume on request. Highly recommended. Booking was paid in full on hotels.com but reception staff didn't have the record. Had to produce copies of the reservation and credit card payment (easily done at the business centre) and hotel finally accepted all.