Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bogota COL - Edmonton Canada

One businessDay

Posted Jul 30, 2015
Pros: Food and friendly staff Great Hamburguers ¡¡
Cons: The snacks prices are high but room service is cheap..
Location: Central and easy localization City traffic sometimes is hard...
Nice hotel for business meetings, rest and enjoy good company Best hotel at this time in Ibague
2 out of 5
by A verified traveler from Bogota

Too expensive for the comfort!!!

Posted May 21, 2015
Pros: Nothing
Cons: mattress, beds, bedroom
I stayed there for the weekend. Location is ok and the main attention of the facility is the pool, but nowadays the pool is surrounded by this glass fencing, which makes it unattractable. and it is still too expensive!!. At the bedroom the beds are AWEFUL!!! and even so I had 2 bed in my bedroom, and had to change from bed to another every night, uncomfortable. Every morning I was in pain with my back and the service room told me that all beds are the same, they just flip out the mattress and that's it. There are better hotels in downtown area La Pola, I really don't recommend this hotel.
Comment from Hotel Management
May 27, 2015 by Gerente General., Hotel Management
Señor Germán, Sus comentarios nos ayudan a plantear acciones de mejora, agradecemos su atención y estaremos listos a atenderlo de nuevo. Cordial saludo, María Fernanda Alvarado. Gerente General.
5 out of 5
Recommended
for Getaway With Friends
by Jaime

Posted Apr 26, 2015 on Hotels
Comment from Hotel Management
Jul 4, 2015 by Maria Fernanda, Hotel Management
Estimado señor Jaime, gracias por comentar su estadia en el hotel. Esperamos tenerlo nuevamante con nosotros. Maria Fernanda Alvarado Gerente General Hotel ESTELAR Altamira
5 out of 5
Recommended
for Getaway With Friends
by Gabriel from Bogota

Razonablemente bien

Posted Apr 17, 2015 on Hotels
Bien. Afinar detalles de mantenimiento,
Comment from Hotel Management
Jun 27, 2015 by Hotel ESTELAR Altamira, Hotel Management
Señor Gabriel, apreciamos sus comentarios y le comentamos que estamos trabajando para corregir estas observaciones dejadas por usted. cordial saludo, María Fernanda Alvarado Gerente General.
4 out of 5
Recommended
for Families
by rafael

Posted Apr 3, 2015 on Hotels
Comment from Hotel Management
Jun 20, 2015 by Maria Fernanda, Hotel Management
Estimado señor Rafael, agradecemos su tiempo para calificar el hotel. Esperamos regrese nuevamante. Maria Fernanda Alvarado Gerente General
5 out of 5
Recommended
for Couples
by Fanny Stella from Bogotá

Muy agradecidos.

Posted Mar 25, 2015 on Hotels
Excelentes instalaciones y atención del personal. ¡Felicitaciones!
Comment from Hotel Management
Jun 20, 2015 by Maria Fernanda, Hotel Management
Estimada señora Fanny, agradecemos su amable comentario, es muy importante para nosotros. Esperamos nos visite nuevamante. Cordial saludo Maria Fernanda Alvarado Gerente General
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Recommended

Posted Mar 2, 2015 on Hotels
nice hotel great service
Comment from Hotel Management
May 2, 2015 by Hotel ESTELAR Altamira, Hotel Management
Dear Guest Thank you so mucho for you positive comments !!! please let us know and we will be pleased to receive you again. Best regards Maria Fernanda Alvarado Gaitan General Manager -Hotel ESTELAR Altamira
5 out of 5
Recommended
for Business Travelers
by Fadric from Glastonbury

Amazing short stay!

Posted Feb 21, 2015 on Hotels
One of the best hotels I have stayed in. The views are spectacular.
Comment from Hotel Management
May 2, 2015 by Hotel ESTELAR Altamira, Hotel Management
Thank you for taking the time to tell us about your stay in our hotel. Should you decide to visit our city in a near future, please let us know and we will be pleased to receive you again. Best regards Maria Fernanda Alvarado Gaitan General Manager -Hotel ESTELAR Altamira
4 out of 5
Recommended
for Couples
by ANA MARIA from Bogotá

Muy buen hotel

Posted Feb 20, 2015 on Hotels
Buen hotel cómodo, personal atento
Comment from Hotel Management
May 2, 2015 by Hotel ESTELAR Altamira, Hotel Management
Estimada señora Ana Maria Reciba un cordial saludo, Es muy grato leer comentarios tan positivos como el suyo , nos complace saber que hemos cumplido con sus expectativas tanto del hotel como la atención de nuestro personal ; nos sentimos cada dia más comprometidos en seguir trabajando por entregarle un servicio ESTELAR !!! Le deseamos un pronto regreso. saludos cordiales, MARIA FERNANDA ALVARADO GAITAN Gerente General - Hotel ESTELAR Altamira
5 out of 5
Recommended
for Business Travelers
by A verified traveler

ibague se disfruta mas desde Estelar

Posted Feb 9, 2015 on Hotels
Excelente hotel
Comment from Hotel Management
Apr 25, 2015 by Hotel ESTELAR Altamira, Hotel Management
Estimado Huésped cordial saludo Es muy agradable saber que ha sido para usted una satisfaccion el habernos visitado !!! cada día nos vemos mas comprometidos en garantizarle un excelente servicio . saludos cordiales, MARIA FERNANDA ALVARADO GAITAN Gerente General Hotel ESTELAR Altamira