Suite Side Sea View | View from room

Reviews of Aparthotel Tropic Garden

4 out of 5
Aparthotel Tropic Garden
Pare Vicent Costa, 10, Santa Eulalia del Rio, Ibiza

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 300 reviews" "
Rating 8 - Good. 119 out of 300 reviews" "
Rating 6 - Okay. 48 out of 300 reviews" "
Rating 4 - Poor. 4 out of 300 reviews" "
Rating 2 - Terrible. 5 out of 300 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort, staff were so helpful, pools were great. Kids had a fantastic time. Nice little touches having water machines to re fill bottles etc. very happy
Stayed 5 nights in Apr 2024

8/10 Good

Michal, Toronto

Traveled with family
Liked: Cleanliness, staff & service
Nice little family resort. Everything is geared towards kids. Our suite with a side sea view was very comfortable but the shower kept flooding the bathroom. The breakfast buffet was good but it ended too early. We had to rush to finish our meals by 10 am. Great pool and play areas for the kids. No beach nearby but there's a scenic trail along the coast. I wanted to do a workout at the gym but there was no equipment to work with. The dumbbells only went up to 5kg, the suspension trainer was missing one handle, the stability balls were deflated, and there were no strength training machines. There were a few cardio machines and light weights only, which were all in terrible condition. I guess nobody uses the gym. The all-inclusive felt like a bit of a trap. We didn't do it. The center of town is a 15 min walk away and there's lots of great restaurants. The beach is there and a marina too. You can connect to Ibiza town, Formentera, and other locations using the Santa Eulalia Ferry. We loved the boat rides and amazing views.
Response from Thank you on Oct 25, 2023
Dear Mr. Michal, We are very thankful for your review. We will though take note at your observations so we can then somehow improve for the future. Kind regards, Tropic Garden

6/10 Okay

Fiona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A lot of the staff were rude and unhelpful, except the outdoor pool bar staff.
Stayed 3 nights in Oct 2023
Response from Thank you on Oct 22, 2023
Dear Fiona, We are sorry to hear about that. We hope that the rest of your stay was pleasent. Kind regards, Tropic Garden

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fabulous hotel,with lovely staff and an army of cleaners keeping the place spotless. Food was good & a good variety. The only criticism is the sun beds are very uncomfortable to lie on with a steel bar that sits at your lower back. The hotel also needs a designated smoking area. Unusual smoking at the main entrance.
Stayed 7 nights in Sep 2023
Response from Thank you on Oct 22, 2023
Dear Lynne, Thank you very much for your kind review. We will take notice about the sundbeds.Kind regards, Tropic Garden

10/10 Excellent

Paulina

Stayed 3 nights in Sep 2023
Response from Thank you on Oct 22, 2023
Dear Paulina, Thank you very much for your kind review.Kind regards, Tropic Garden

10/10 Excellent

Julia

Stayed 4 nights in Sep 2023
Response from Muchas gracias por valorar su estancia on Sep 9, 2023
Querida Julia, Muchas gracias por elegir nuestro Tropic Garden Aparthotel como su opción de alojamiento y por tomarse el tiempo de puntuar tan positivamente su experiencia.Esperamos verle de nuevo muy pronto, Atentamente, Javier Llabrés y todo el equipo Tropic Garden

6/10 Okay

Tim

Stayed 6 nights in Aug 2023
Response from We thank you for your invaluable feedback on Sep 9, 2023
Dear Tim,Thank you for choosing Tropic Garden Aparthotel for your holidays and thank you for taking the time to rate your stay. We hope to see you again soon,Kind regards, Javier Llabrés and all the Tropic Garden Aparthotel team.

8/10 Good

Christina

Stayed 14 nights in Aug 2023
Response from We hope to see you soon. on Sep 1, 2023
Dear Christina, Thank you for taking the time to leave a review of your stay at Tropic Garden Aparthotel.We hope to see you soon.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Katherine

Stayed 4 nights in Aug 2023
Response from We hope to see you soon. on Sep 1, 2023
Dear Katherine,Thank you for taking the time to leave a review of your stay at Tropic Garden Aparthotel.We hope to see you soon.Best wishes, all the team at Tropic Garden.

6/10 Okay

Jane

Traveled with family
Liked: Staff & service, amenities
Lovely family hotel.
Stayed 4 nights in Aug 2023
Response from Thank you very much for rating your stay. on Aug 21, 2023
Dear Jane, Thank you very much for rating your stay. We look forward to seeing you again on another stay.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.Best regards,

6/10 Okay

Barbara, Dracut

Traveled with group
Liked: Cleanliness
ADULTS DO NOT GO HERE! Only focused on kids... not adults at all! Food was good, rooms beautiful not a true all inclusive. Times with no food available. Rules to all inclusive changed depending onwhoyou asked.
Response from Your opinion is very important to us on Jul 10, 2023
Dear Barbara, We wish to thank you for your review of your recent stay, we take our guests' feedback very seriously because we believe in continuous improvement towards excellence.As you indicate we are a family-friendly hotel and that does mean that many children stay at the hotel. There are adult-only areas and we do accommodate for types of holidaymakers. Thank you for your kind comment about our rooms and the food in our buffet restaurant, the truth is that the chefs are constantly innovating to satisfy the needs of the most demanding palates. We are surprised to read that our staff did not give you clear information about the all-inclusive at our hotel. We thank you for your comment so that we can be more prepared next time and give our guests more accurate information. We apologise if this has caused any misunderstanding. Once again, thank you for your visit. We hope you had a pleasant journey home and we will be more than happy to have you back. Kind regards, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Jean

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Excellent for children. Lots of activities to keep them busy during the day. Rooms were clean and comfortable. Great breakfast. Dinner had plenty of choice but sometimes a bit bland. Overall great time and would love to visit again.
Stayed 7 nights in Jun 2023
Response from Thank you very much for your positive feedback on Jul 10, 2023
Dear Jean, Thank you very much for your positive feedback.On behalf of the Hotel Management as well as the entire team, we thank you for your trust placed in our establishment as well as with our Garden Hotels brand.It is lovely to read that you thought highly of our childrens entertainment.It is our intention to provide a bespoke service in a stunning environment so that our guests can still enjoy their vacation with fond memories after they have returned home again.We hope it won't be long before you return to our hotel.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

REINALDO

Stayed 3 nights in Jun 2023
Response from We look forward to seeing you again on Jul 10, 2023
Dear Reinaldo, Thank you very much for taking the time to rate your stay at the Tropic Garden so positively. We look forward to seeing you soon again, Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing! Lovely and clean, great food with a friendly atmosphere. We were within walking distance to the harbour.
Stayed 7 nights in Jun 2023
Response from We would be glad to welcome you back on Jul 4, 2023
Dear Vicki, Your review is a great motivation for the team and it will help other travellers to make an informed choice for their accommodation in Ibiza.We are also happy that you valued so positively the location of the hotel.We're happy you also appreciated our delicious food options and liked our restaurant. We strive to offer top local and international dishes for everyone to enjoy.We would be glad to welcome you back in the near future.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Family Hotel
This is our third time at this hotel. We couldn’t fault anything. Rooms were clean and functional. Food was of a high standard. Would recommend to anyone wanting to stay in Santa Eularia
Stayed 7 nights in Jun 2023
Response from It was a pleasure to welcome you back to our hotel on Jun 26, 2023
Dear Richard,Thank you very much for your positive feedback.On behalf of the Hotel Management as well as the entire team, we thank you for your trust placed in our establishment yet again as well as with our Garden Hotels brand.Thank you for your comments on our hotel's cleanliness. Good hygiene is crucial to us, and our cleaning team work hard to make our guests feel comfortable.We also think that we have a high level of gastronomy. Our versatile buffet offers Spanish specialities, regional and international delicacies, fresh fish, succulent meat, vegetables, and light tasty pasta dishes. Moreover, we have cooking shows and theme nights - all tailored to please the palate of each of our guests.Thank you in advance for recommending us to your contacts. Best wishes, Paula González and all the team at Tropic Garden Aparthotel.

6/10 Okay

JOEL

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good service but poor accommodation
Great service from cleaning and hospitality staff. Family friendly hotel but the room was in a state of disrepair and the A/C did not work for 2 days. Contacted the hotel for some compensation and none offered. Hotels.Com have offered some small credit which is welcome. If you need A/C and rooms that are in good condition I'd look elsewhere.
Stayed 10 nights in Jun 2023
Response from We thank you for your invaluable feedback on Jun 26, 2023
Dear Joel,Thank you for choosing to spend your holidays abroad at our Tropic Garden Aparthotel. We are so pleased to hear you appreciate the service offered by our team. We regret that we could not meet your needs and requests in your recent visit to our Hotel. We can guarantee that our hotel staff will supervise that all your complaints are addressed and that everything will be in order during your next visit. We look forward to welcoming you back.Again, we thank you for your invaluable feedback.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

6/10 Okay

Nicholas

Traveled with family and small children
Liked: Cleanliness, staff & service
Ok for a family friendly holiday but hotel is dated, poor towel and safe policies and is more of a 3 star plus than four.
Stayed 10 nights in Jun 2023
Response from Javier Llabrés and all the team at Tropic Garden A on Jun 23, 2023
Dear guest,Thank you for choosing Tropic Garden Aparthotel for your vacation. We are pleased to hear that you appreciated our standard of cleanliness. We invest a lot of time and effort in cleaning and maintaining our hotel rooms and facilities. We also train our team to provide the highest level of personalised service so that we can best accommodate every hotel guest.Thank you for taking the time to write a review. It is saddening to read and note that you were unhappy with some of our policies and we will note these for discussion. We hope you enjoyed the many things to do around the hotel. Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Paul-Bernd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne immer wieder!
Hervorragender Service, nette Mitarbeiter, sehr saubere Anlage und Zimmer! Immer wieder gerne, Essen auch sehr gut!
Stayed 3 nights in Jun 2023
Response from Wir hoffen, Sie bald wieder zu sehen on Jun 26, 2023
Lieber Paul-Bernd,erlauben Sie uns bitte, Ihnen für Ihre wunderbare Bewertung zu danken.Ihre freundliche Anerkennung für den hervorragenden Service unserer Kollegen ist eine Wohltat für unsere Ohren. Es ist schön zu wissen, dass Sie der Meinung sind, dass unser Hotel Bestnoten verdient, und vielen Dank, dass Sie Ihre Anmerkungen mit anderen Reisenden teilen. Wir hoffen, Sie bald wieder zu sehen!Javier Llabrés und das gesamte Team vom Tropic Garden Aparthotel.

10/10 Excellent

Jordanka

Stayed 9 nights in Jun 2023
Response from We hope to see you again in the future. on Jul 10, 2023
Dear Jordanka, Thank you very much for taking the time to rate your stay at the Tropic Garden so positively. We hope to see you again in the future, Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Avelino M de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel! Limpíssimo, equipe super simpática! Quarto tamanho bom, área de lazer ótima, com uma piscina maravilhosa! Adorei minha estadia!
Stayed 5 nights in May 2023
Response from Esperamos voltar a ver-vos em breve on Jun 26, 2023
Caro Avelino,Muito obrigado pela sua fantástica avaliação.É um prazer saber que acha que o nosso hotel é excelente, obrigado por partilhar os seus comentários com outros viajantes sobre as nossas piscinas cristalinas bem conservadas. Ficamos muito contentes por saber que achou a nossa equipa simpática. Todas as equipas se esforçam constantemente por prestar o melhor serviço, pelo que ficará muito satisfeito com os seus comentários.A equipa de limpeza também ficará satisfeita por saber que o hotel está mais do que limpo. Esperamos voltar a ver-vos em breve!Sinceramente, Javier Llabrés e toda a equipa do Tropic Garden Aparthotel.

10/10 Excellent

Debra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are outstanding always helpful, so kind and approachable, it was nice to see the senior management around who were also very friendly.
Stayed 5 nights in May 2023
Response from Tropic Garden Aparthotel. on May 19, 2023
Dear guest,Thank you for taking the time to write your kind review we really appreciate it!Our staff take great interest in our guests to ensure that they are having a pleasant stay with us. We are very proud of them and it is always pleasing to receive such kind feedback as yours. We are thrilled that you found them to be helpful and caring. We shall ensure that all of your kind comments and praises are passed on to the team.We're glad you thought our establishment was beautiful and clean. We believe clean facilities are important for our guests to be able to have the most relaxing holidays.We would like to thank you once again for your kind review and will be most delighted to welcome you back to one of our hotels soon.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The positive: Very comfortable bed, clean, and great location. Convenient to market and beach. A little far from public transportation but still manageable. The not so good: All inclusive didn't feel that way because the advertised hours of operation for the restaurant/cafeteria were not correct and we missed out due to making plans around these hours. Food also was not all that tasty. Amenties were unavailable. Jacuzzi was broken, ALL of the equipment was broken in the gym and looks like it has been for years. Television worked only once in awhile. Apartment had dishes, pots and pans and guests are required to wash but you had to buy dishsoap and cloth at the market. All and all just "ok"
Stayed 2 nights in May 2023
Response from Tropic Garden Aparthotel on May 15, 2023
Dear Susan,Thank you for choosing Tropic Graden for you vacation. We are very happy to know that you had a relaxing holiday with us and that our extremely comfy beds have helped you to relax and enjoy your getaway to Ibiza.Secondly, we are so pleased you found the hotel to be clean. Hygiene is very important to us because we want our guests to have the most relaxing holidays.We are also happy that you valued so positively the location of the hotel.We are disappointed to learn that the open times of our restaurant were not what you were previously told. We would like to hear where you received the wrong information so we can correct it.We are sorry that the variety of our restaurant food didn't fulfil your expectations. We commit to continue working our best in order to please our guests with and international dishes for all palates.We appreciate you taking the time to provide us with such sincere feedback about your stay, and we are very sorry to hear that we did not meet your expectations with the facilities. It is very important for all our team members to know our guests' opinions because that helps us improve the quality of the hotel and ensure that your next stay with us is fully satisfactory.Thank you again for your feedback.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally lovely - I’d return
Lovely hotel - plenty of sun loungers, food delicious - air con in room rubbish had to sleep with door open all day/night - would be absolutely unbearable in summer! Even on full blast you could hear the fan but no Cold air with it one of the toilets off reception had faeces smeared on it our entire time there - could have been there months or days but it was there when we arrived and there when we left Despite being all inclusive we had to pay for renting a pool towel …. Not done that for 20 years even in a b&b hotel and expected to have bottled water replaced in room but it wasn’t Pool areas immaculate - large cleaning team every day and it was spotless Staff were lovely very friendly and great service - food delicious
Stayed 3 nights in May 2023
Response from We hope to see you again very soon on Jun 27, 2023
Dear Rebecca, Thank you for your review.We're so pleased you enjoyed the hotel's swimming pool and its loungers, it's the perfect spot to spend your holidays relaxing and appreciating the beautiful Mediterranean views.Regarding your comment about the air conditioning, we will check what could have happened as the rest of our guests is crucial for us, that is why we do not overlook your comment. We take all guest feedback into consideration and we will continue to emphasize the needs of our guests. Your feedback and experience will help us point out the key areas on which to work on, and we truly appreciate the time you have taken to point out these matters.We hope to see you again very soon.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Katie

Stayed 3 nights in Apr 2023
Response from Thank you very much for your positive feedback on Jun 27, 2023
Dear Katie, Thank you very much for your positive feedback and for taking the time to rate your stay at the Tropic Garden. We would be delighted to welcome you back in the future. Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

6/10 Okay

Anne

Stayed 7 nights in Apr 2023

8/10 Good

Arkadiusz

Stayed 2 nights in Apr 2023

10/10 Excellent

Matthew

Stayed 3 nights in Apr 2023

10/10 Excellent

Zheng

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

10/10 Excellent

Sadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel - perfect for families with younger children. Ours (age 8 and 11) were a bit too old for the kids club activities but if they were younger like have appreciated the disco and activities etc.
Stayed 4 nights in Apr 2023
Response from Tropic Garden Aparthotel on Apr 13, 2023
Dear guest,you really dedicated some time to your generous review and on behalf of the whole staff of our Hotel we thank you so much.By the same token, we appreciate your favorable comments about our entertainment team and our Mini Club. The team are exceptionally motivated and have such passion for their work. They put all their energy and imagination into fun-packed programmes of activities for our youngest guests.We're so pleased you enjoyed our spacious and clean hotel .We look forward to the opportunity to welcome you back in the near future.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 Good

Liam

Stayed 4 nights in Mar 2023

10/10 Excellent

SOPHIE

Stayed 3 nights in Mar 2023

8/10 Good

Lucien

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 7 nights in Oct 2022

8/10 Good

EVA

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel area, clean.
Stayed 3 nights in Sep 2022
Response from Javier Llabrés on Sep 22, 2022
Dear Eva,We wish to thank you for your review of your recent stay.We're glad you liked our establishment and thought it was beautiful and clean. We believe clean facilities are important for our guests to be able to have the most relaxing holidays.We hope we will have the pleasure of welcoming you for a stay at our hotel again soon. Please do let me know if we can be of any assistance with a future reservation.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful family friendly location. The views are spectacular and the staff is incredibly friendly and helpful.
Stayed 1 night in Sep 2022
Response from Javier Llabrés on Sep 9, 2022
Dear Susan,We are happy to receive such great feedback from you. It is an honour and great joy for us to know that our guests feel right at home in our hotel. It is very nice to know you enjoyed our establishment with your family. Our hotel provides the perfect environment and facilities for our guests to enjoy their stay with all the members of their family, adapted for the fun of the little ones and adults.It is true that our location is extraordinary: and you can enjoy the magnificent views that you mention. Beaches and towns and connections ae all close by.We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.Once again, thank you for your visit. We hope you had a pleasant journey home, and we look forward to welcoming you again at your earliest convenience.Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, service and experience
It was such a lovely week away. I was afraid to do an all inclusive but the experience positively surprised me. The staff were always so friendly. The food never got too boring. So much variety there and been enough to satisfy a tricky vegan. The kids (8 and 10) had a great time with the food and the swimming. They hardly got out of the pool. The location was great as well. Right next to a stony beach with beautiful water and very close to the main Santa Eulalia beach area which is lovely.
Stayed 7 nights in Aug 2022
Response from Javier Llabrés on Sep 1, 2022
Dear guest,Thank you for choosing to stay with us at our Tropic Garden Aparthotel.We are so happy to hear that your children had a wonderful time in our pools. They are the perfect place to play and cool off. It’s also great to hear that our AI experience pleasantly surprised you. We try to provide the best vacation possible for all our all-inclusive guests. We're so pleased our lovely hotel staff took good care of you during your holidays. They work hard and never take that smile off their face so that you guests have a getaway to remember!Our meals are of the highest quality and are always cooked slowly for a wonderfully unique taste. There is a lot to choose from such as veggie options, salads, rice, meat, poultry and fish. We are glad to hear there was plenty for you to choose from.It gives us great pleasure to learn you had a pleasant experience and that you enjoyed the fantastic location of our hotel. We agree that Santa Eulalia beach is such a nice area to explore. Please come back soon!Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tropic Garden is a very nice hotel that delivers all the basics really well. The staff are excellent - very helpful and professional. Food was very good. The pool area is also very good but gets busy with all sun longers reserved early in the morning. It's about 15/20 minutes walk to the sandy beaches and restaurants so this hotel suits those wanting to stay in the hotel All Inclusive
Stayed 9 nights in Jul 2022
Response from Javier Llabrés on Aug 9, 2022
Dear Anthony, Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about their excellent service will be shared with the team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience. Thank you for your kind words regarding our delicious meal. We're also big fans of the Sizzle station! Our kitchen staff works really hard to offer a variety of delicious local and international dishes for everyone to enjoy. Nonetheless, we will consider your comments on vegetarian options for the future. We are happy you were able to have a good time at our pools and enjoyed there. It is great to take a nice swim, especially on hot summer days. Please come back soon! Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great stay! Reception staff might benefit from a workshop on customer engagement, such as, ‘ We hope you enjoyed your stay’… a bit of work on some ‘soft skills’; however, overall, a well- located hotel with superior-to-most food and entertainment.
Stayed 7 nights in Jul 2022
Response from Javier Llabrés and all the team at Tropic Garden on Jul 25, 2022
Dear James, We are delighted to learn that the hotel was able to leave a positive impression. Please be assured that we will share your comments with the team to motivate them to deliver the best to our guests. Our goal is to exceed anticipations from our guests, offering them an exceptional experience. We will keep your suggestion in mind for future ocassions. You are right: our hotel's location is indeed marvellous. Everything you could need on holiday in Ibiza: the beach, the Mediterranean Sea, and a wide variety of bars and restaurants dotted along the seafront. Also, we agree that our gastronomy on offer is delicious, made with local and fresh products. So, we are grateful you liked it. Thank you for your kind words, for posting your review and for recommending us based on your experience. Best wishes, Javier Llabrés and all the team at Tropic Garden Aparthotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Tropic Garden Team on Oct 23, 2019
Dear guest, First of all thank you very much for having choosen us for your holidays, thank you also for your very good rate of the hotel and we really hope to welcome you back soon. Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids club and breakfasts were excellent. Room good. Staff very helpful. Drinks were poor quality especially spirits which were cheap knock offs. Coffee was dire too.
Stayed 7 nights in Oct 2019
Response from Tropic Garden Team on Oct 14, 2019
Dear guest, First of all thank you very much for having chosen us for your holidays and for your review. We are very glad that you have enjoyed your stay in Tropic Garden and we will also take care about your commentaries regarding to the quality of our drinks in order to improve day by day. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families with good sized rooms and
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Tropic Garden Team on Aug 28, 2019
Good morning, First of all thank you very much for choosing us for your holidays and for your great score of 5 stars. We are very glad to know that you have enjoyed your stay with us and we really hope to welcome you back soon. Best regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is the 2nd time we have stayed at this property in a half board basis. We as a family tend to go on several small holidays each year and on this occasion we stayed 4 nights. The hotel was at full capacity and the room we were given was on the street side which we had no problem with. Unfortunately though, our room was next to some sort of generator which meant we were unable to sit out on our balcony and enjoy a drink because of the running noise. The main problem we encountered however was that the air conditioning in the room didn’t work well. At first an engineer came out twice and got the air con working but it never really worked well enough to cope with the heat and we got very little sleep the whole time we were there. The noise of the generator stopped is being able to open the door on an evening to let in some fresh air. We did wonder if the air con couldn’t cope when the hotel was at full capacity as it did slightly improve after the weekend when some people has gone home.
Stayed 4 nights in Aug 2019
Response from Tropic Garden Team on Aug 17, 2019
Good afternoon, Frist of all we are very glad that you have choosen us once again for your holidays. We are very sorry for the inconveniences you had during your stay. For next time please send us an e-mail or contact directly with the hotel to know that you are a regular guest and to know your preferences with the room. We really hope to welcome you back soon. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Equipo del Tropic Garden on Jul 15, 2019
Buenos días, Muchas gracias por su valoración de 5 estrellas y por habernos elegido para pasar sus vacaciones. Esperamos recibirle de nuevo muy pronto en Tropic Garden. Un saludo,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful. The area and our rooms were clean.
Stayed 1 night in Jun 2019
Response from Tropic Garden Team on Jul 4, 2019
Good morning, Thank you very much for your rate and for the very good commentaries abour the staff, which is very important for us. We are very glad to know that you have enjoyed your holidays with us and we really hope to welcome you back soon. Best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great food, great experience
great all round hotel for kids, families or couples. Food was fantastic and all the staff are very friendly. no faults at all with our holiday!
Stayed 5 nights in Jun 2019
Response from Tropic Garden Team on Jul 4, 2019
Dear Richard, First of all thank you very much for your great rate and for your nice review, we are very glad to know that you have enjoyed so much your holidays with us. We really hope to welcome you back soon in Tropic Garden. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful hotel, large spacious room but lack of storage, no drawers at all which could easily be accommodated.
Stayed 5 nights in Jun 2019
Response from Tropic Garden Team on Jun 27, 2019
Good morning, FIrst of all thank you very much for your rate and for your good review, we are very glad to know that you have enjoyed your holidays with us. Also we take note about your commentaries of our storage in the room in order to improve our services. Best regards,

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
We were told by Expedia there was a beach within meters, yet the resort advised they had no beach and the nearest was a 15 - 20 min walk
Stayed 4 nights in Jun 2019
Response from Recepción Hotel Tropic Garden on Jun 24, 2019
Good afternoon, We are very sorry for the misunderstanding but we have checked and the information in the Expedia website is correct, they have that the nearest beach is 15 minutes walking, we have the sea in front of the hotel but there is no sandy beach. We really hope that you enjoyed your holidays with us. Best regards,

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic amenities for children. Rooms very clean and comfy beds. Food very good with a wide choice.
Stayed 7 nights in Jun 2019
Response from Tropic Garden Team on Jun 24, 2019
Good afternoon, We are very glad to know that you have enjoyed your holidays with us and we really hope to welcome you back soon. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Tropic Garden Team on Jun 13, 2019
Dear guest, We would like to thank you for your great score of 5 stars. We are really glad to know that you have enjoyed your holidays with us and we hope to welcome you back soon. Best regards,

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Fab hotel Adorable apt setting Walk to marina Walk to grocery store
Stayed 1 night in May 2019
Response from Tropic Garden Team on May 28, 2019
Good morning, Thank you very much for your great score, we are very glad to know that you have enjoyed very much your holidays with us. We really hope to welcome you back soon! Best regards,