Dining

Reviews of azuLine Hoteles Mar Amantis & Mar Amantis II

3 out of 5
azuLine Hoteles Mar Amantis & Mar Amantis II
Crta Port d'es Torrent s/n, Sant Josep de sa Talaia, Ibiza

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 78 reviews" "
Rating 8 - Good. 41 out of 78 reviews" "
Rating 6 - Okay. 14 out of 78 reviews" "
Rating 4 - Poor. 7 out of 78 reviews" "
Rating 2 - Terrible. 3 out of 78 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean in both sites. Staff friendly and helpful. Bakery beautiful and lovely food. Dining hall is small. Lovely area and lots of shops surrounding hotel. Lovely walk to SA via beach.
Stayed 2 nights in Apr 2024
Response from Daniel R.S., azuLinehotels Customer Service on Apr 18, 2024
Dear Abigail, Thank you very much for this wonderful review. To make sure that each of our guests enjoy their best experience is our main priority, and therefore we are delighted that our spotless cleaning, the quality of our food selection and the excellent service from our team members ensured you a great stay. We hope to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and felt safe friendly staff
Stayed 2 nights in Apr 2024
Response from Daniel R.S., azuLinehotels Customer Service on Apr 12, 2024
Dear Pauline, It is a great pleasure to see that you enjoyed an unforgettable stay with us and that our spotless cleaning and our friendly staff left a good impression on you. Looking forward to welcome you again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

8/10 Good

Khaiber

One of the service personal in bar, was aggressiv and unfriendly. I complained to manager. Other this incident excellent service and very good stay. Fatastic view and food.
Stayed 3 nights in Sep 2023
Response from Daniel R.S., azuLinehotels Customer Service on Sep 20, 2023
Dear Khaiber, First of all, we would like to thank you for taking your time to share your review with all the users. We appreciate that the quality of our food selection, our excellent service and our remarkable views ensured you a nice stay. Regarding the situation at the bar, for what we know, one of our team members received an inappropriate joke. The other team member only defended her. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

6/10 Okay

Humberto

Liked: Cleanliness, staff & service
Is all good only for foreigners when you do the reservations you have to reserve for your partner too
Stayed 6 nights in Sep 2023
Response from Daniel R.S., azuLinehotels Customer Service on Sep 20, 2023
Dear Humberto, We appreciate that you decided to write us a review. We are happy to see that you had a great stay with us. We hope to welcome you again soon. Kind regards, Daniel R.S. azuLinehotels Customer Service

8/10 Good

Ceri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Daniel R.S., azuLinehotels Customer Service on Sep 20, 2023
Dear Ceri, Thank you very much for your review. We are delighted to see that you enjoyed a great stay with us. We hope to welcome you again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

10/10 Excellent

Kenneth Oconnell, Fairhaven

Liked: Cleanliness, staff & service, property conditions & facilities
absolutely spectacular! the food is exceptional. don’t listen to these negative reviews! Lots of british so be careful; the open bar is awesome, always tip! Such a great place; had a blast! spent most of time away from busy pool, and laid out on my deck. what’s there not too like, go super early to the buffets, as you can imagine the ‘cruise’ type folks that are vultures when their bellies are calling. Again British all over—- don’t be like the british, make sure you tip your bartenders
Response from Daniel R.S., azuLinehotels Customer Service on Sep 20, 2023
Dear Kenneth, We would like to express our gratitude for writing us such a wonderful review on this site. It makes us extremely happy to learn that you enjoyed a great stay in our hotel thanks to our facilities and the excellent service provided by our bar staff. We will be very pleased to welcome you again soon. Kind regards, Daniel R.S.azuLinehotels Customer Service

2/10 Terrible

Rosemary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have stayed in ever. I didn’t get value for my money, I feel like I was robbed. No refrigerator, no intercom, no coffee machine. The air condition was not working I had to work all the way to the reception to complain because they was no phone to call. Had issues with my room key and I had to go back again to get it fixed. I was worried because if I get into any trouble I can’t reach anyone to help. Was mess of a hotel.
Stayed 3 nights in Aug 2023
Response from Daniel R.S., azuLinehotels Customer Service on Aug 30, 2023
Dear Rosemary, First of all, we would like to express our sincerest apologies if the stay was not up to your level of expectations. We keep constantly updated all the photos and information concerning our rooms. Furthermore, you always have the chance to rent a fridge from reception. Regarding the room key, we are really sorry if you had any issue. Lastly, we appreciate your feedback and we apologize for the inconvenience caused. Best regards, Daniel R.S.azuLinehotels Customer Service

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Daniel R.S., azuLinehotels Customer Service on Aug 30, 2023
Dear Mohammad, Customer opinions are a very big value for us. For this reason, we would like to thank you for sharing your review with all the users. We deeply regret that your stay was not up to your level of expectations. We hope we can enjoy your company again. Best regards, Daniel R.S.azuLinehotels Customer Service

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Daniel R.S., azuLinehotels Customer Service on Aug 30, 2023
Dear Tamara, We appreciate that you decided to write us this kind review. We are very proud to realize that you enjoyed an excellent stay in our hotel. We hope to welcome you again soon. Yours sincerely, Daniel R.S. azuLinehotels Customer Service

8/10 Good

Sion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Daniel R.S., azuLinehotels Customer Service on Aug 30, 2023
Dear Sion, Thank you very much for this kind review. We are pleased to see that your stay in our hotel was great. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

2/10 Terrible

Abbey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful stay no aircon. Dirty pool. No smoke alarms. No water on all inclusive. Rude staff. Cups around 150ml for drinks including beer.
Stayed 5 nights in Jul 2021
Response from Daniel R.S., azuLinehotels Customer Service on Sep 20, 2023
Dear Abbey, We deeply regret that your stay was not up to your level of expectations. With the aim to guarantee a nice stay to everyone, we check that every room is under the best conditions. However, we apologize for the punctual issue concerning your air conditioning unit. All our rooms and facilities have the respective security measures in order to offer a safe stay to every guest. Furthermore, our swimming pool is daily cleaned following strict hygiene procedures. For what concerns the water on all inclusive, the glasses of water are included in the all inclusive. Lastly, we are impressed by the comment in reference of our staff, as their friendliness and excellent service is very appreciated by all our clients. Nevertheless, we regret if the service provided was not to your liking. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The manager of the hotel is a very nice person and the bartenders as well. However, the reception staff are very unprofessional. At least with me they weren't that nice. I ask to make a reservation for a taxi, because i need it to go to the airport and the guy told me "you have to go outside and wait for one". Really? I went outside and stay there waiting for a taxi for about 30m. The food are really good thoe, but they need to work more on customer service.
Stayed 2 nights in Aug 2021
Response from Daniel R.S. azuLinehotels Customer Service on Apr 28, 2023
Dear guest, We are very proud to read that the service from our management, as well as the excellent attention from our bartenders ensured you a really nice stay in our hotel.All our team is well trained on customer service and we are convinced about their commitment to the hotel and their excellent performance doing their best to exceed the expectations of all our guests. However, we apologize if the service provided by our reception was not to your liking. As we are constantly striving to improve our service, we will take note of your comment and we will apply the right measures for further situations. Looking forward to welcome you again soon. Yours sincerely, Daniel R.S., azuLinehotels Customer Service

8/10 Good

Samuel

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Could be better but overall a good budget hotel
The stay was good. Clean rooms and friendly staff, decent food. Only bad thing is we only had working hot water for one night. Also on one night we had no water at all.
Stayed 4 nights in Jul 2021
Response from Daniel R.S. azuLinehotels Customer Service on Apr 28, 2023
Dear Samuel, We would like to thank you for your comment. We are extremely happy to read that you enjoyed your stay thanks to our cleanliness and the friendliness of all our staff. We will acknowlege everyone for their good efforts. We are really sorry if you had any issue with the hot water. It was a punctual issue but it has been already fixed. Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is 2 buildings the first one is right on the bay overlooking the sea , the water taxi stops right outside to take you to SAN Antonio, perfect! For 3 star the food was good and the drinks were very good too. Our only complaint was the staff were not very friendly and that’s everyone we came across from the bar staff to reception, just rude .
Stayed 4 nights in Jul 2019
Response from azuLinehotels Customer Service on Jul 31, 2019
Dear guest, We very much appreciate you took the time out of your day to send us your sincerely opinion, it is very important to us. Although we are very happy to learn that the hotel has fulfilled your expectations and that you have enjoyed its location, we deeply lament to receive your comment about the staff. We have raised your concern to the hotel manager to take appropriate measures and make sure, guests receive the best customer service. From azuLine hotels, we will continue working hard on constantly improvements and we certainly hope, to have the opportunity to welcome you again in the future. Best regards, Rebecca G.P. azuLinehotels Customer Service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day at reception there was new guests being fobbed off with wrong rooms after payment for superior rooms this was every day felt like some sort of SC*m going on felt sorry for reception staff
Stayed 7 nights in Jun 2019
Response from azuLinehotels Customer Service on Jul 1, 2019
Dear guest, Thank you for taking the time out to share your opinion with us. We have taken note of your observations and hope that you have enjoyed a very pleasant stay in our hospitality. We look forward to welcoming you in the future again at azuLinehotels. Best regards, Rebecca G.P. azuLinehotels Customer Service

4/10 Poor

Verified traveler

Stayed 5 nights in Aug 2018
Response from azuLinehotels Customer Service on May 3, 2019
Apreciado cliente, Ante todo, gracias por escoger azuLinehotels para disfrutar de sus recientes vacaciones en Ibiza. Nos hubiera gustado recibir más detalles acerca de su experiencia, ofreciéndonos así la oportunidad de seguir mejorando nuestros servicios e instalaciones día tras día. Sin embargo, lamentamos percibir que nuestro azuLine Hotel no ha cumplido con sus expectativas. Seguiremos trabajando con el objetivo de ofrecer agradables experiencias vacacionales con la mejor relación calidad precio y esperamos que nos brinde la oportunidad de darle la bienvenida en azuLinehotels en un futuro. Un saludo, Rebecca G.P. azuLinehotels Customer Service

8/10 Good

Natasha

Myself & 5 year old daughter
Myself and daughter had a lovely weeks holiday here.We stayed in the Mar 1 which I understand from other guests was of higher standard than the 2.We arrived early hours and were put in a room on 1st floor which was by stairs & lift.I approached reception to see if could change as a little noisy.It wasn't a problem & moved us to quieter room which overlooked bay.Food was absolutely fine for a 3 star hotel,quite varied.All the entertainers worked hard throughout the day & found all staff very friendly. The only thing I can say on a negative point is evening entertainment or lack of it. Overall I would recommend this hotel
Stayed 7 nights in Aug 2018
Response from azuLinehotels Customer Service on Sep 3, 2018
Dear Natasha, Thank you for taking the time out of your day to send us your feedback, it is very important to us. We are very happy to know that you and your daughter have enjoyed a lovely holiday in our azuLine Hotel and that you have been pleased with your room and our gastronomy. Nevertheless, we regret to learn about your disappointment referring to evening entertainment. We have share it with our main department and will continue working hard to prepare shows that appeal to our guests of all ages and nationalities. At last, thank you for your very nice words for our staff here, they work very hard on a daily basis to make sure our guests are well attended to at all times and they truly are an asset to our hotel. Once again, thank you for your time and we would be very pleased to welcome you and your daughter again at one of our azuLinehotels in the future. With kind regards, Rebecca G.P. azuLinehotels Customer Service

6/10 Okay

victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2018
Response from azuLinehotels Customer Service on Aug 30, 2018
Apreciado Victor, Muchas gracias por haber escogido azuLinehotels para disfrutar de su reciente estancia en Ibiza. Nos hubiera encantado recibir más detalles acerca de su experiencia en nuestro azuLine Hotel, pues ello nos da la oportunidad de seguir mejorando, nuestros servicios e instalaciones, día tras día. Esperamos que nos brinde una nueva oportunidad y tener el placer de darle nuevamente la bienvenida en azuLinehotels en un futuro cercano. Un saludo, Rebecca G.P. azuLinehotels Customer Service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Was good would recommend
Stayed 5 nights in Aug 2018
Response from azuLinehotels Customer Service on Aug 21, 2018
Dear guest, Thank you very much for your pleasant opinion. We hope you took home some unforgettable memories with you and that we will have the pleasure of your company in the future at one of our azuLinehotels. Best regards, Rebecca G.P. azuLinehotels Customer Service

10/10 Excellent

RISHABH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with extraordinary service & food.
Amazing stay.. had no problems what-so ever. My 5 year old totally loved it. It would have been nicer to have tea coffee facility in my room.

8/10 Good

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was good, plenty of choice in the restaurant,and also the snack bar.We went all inclusive good choice of drinks too. Staff nice.Location great lovely scenery/

10/10 Excellent

Neil, Wakefield

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic holiday . Room let it down.
Stay was fantastic. Hotel let me down by ignoring my email and request to be situated in Amantis 1. Especially as I was a returning guest yet again. When I asked at the check in desk I was bluntly told that the block was fully booked and that I was to stay over the road where all the club 18-30's stay. The young guests either side of me were very load all NIGHT. Even when I informed them I had booked the room months ago and even emailed them my request. The tv was tiny. The view was straight over the noisy entertainment stage. The beds were tiny. The pillow was small and no extra pillows in the room. However this did not spoil my great holiday there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel next to the sea with resturante overloo
Got airport and they lost my luggage. No staff in airport. Airport was abandoned.. Bank open next week so had to hitch hike due to having english pounds only. Got hotel late due to a 10km walk and could'nt find it because no people anywhere to ask. and got put in a back room. Until 2pm next day. Lovely buffet with many foods available.in resturante overlooking the sea and bay.. Only 1 staff speaks english. Every single shop pub, club and cafe closed until may/june. A total Ghost town. All boarded up. No excursions. No sports. No anything.! Very upset, bored and lonely.. no one speaks any english. Had no clothes due to my suitcase being lost in london.. Was my birthday aswell.. why did'nt you say any of this to me.? That it was of season and no where is open and there would be nothing to do.? Birthday holiday from hell.! Iv been an expedia member for years aswell..?

10/10 Excellent

Lynn, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing weekend
Stayed for the weekend for my birthday , had a great stay . Lovely sea view room

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to the beach
Lovely accommodating staff that were always friendly and willing to help. Clean room, restaurant, pool area etc. Good variety of food, wasn't a single meal where either of us went hungry, and with the great snack bar aswell we were very happy. Will definitely be using Azuline hotels in the future!

4/10 Poor

Verified traveler

Disliked: Staff & service
Didn't Even Happen! Over booked us.
We booked this hotel for my partner's 30th birthday as a surprise. Upon arrival they were fully booked for me and my partner and did't even have record of the other two party's who arrived later. They moved me and my partner into a two start hotel 1 mile down the road from this hotel and upon the other's arrival it turned out they had found a room for them... Where was ours? From here we were separated. The night staff were rude and uncooperative and all they would say is "these things happen." The night duty guard was threatening/scary and physically grabbed me by the arm after the day staff had already told me that we could use the pool and restaurant/bar facilities as we had booked and paid for that hotel but it was their fault they had moved us. As a 24 year old woman I found this behaviour shocking and disgusting. I would not recommend this hotel to anyone. They are unorganised , uncooperative and totally unprofessional. I certainly shall not be returning.

6/10 Okay

Manuj, New Delhi

Disliked: Cleanliness, staff & service, room comfort
Ac was not functioning properly, it was very hot. Poor Air conditioning.

10/10 Excellent

Jill, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect for our weekend away!
Would definitely stay at this hotel again...in fact we have just booked to go back in October after only arriving home this morning.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

group of girls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a girls holiday
Stayed here for 3 nights for a girls holiday we were put in Mar Amantis 2. Pool was really good loads of room and a fair sun loungers although we stayed in September but do think the hotel was full. Good selection of food available for all inclusive and beer and sprit ok. You can go premier and pay an extra €10 a day for "top shelf" spirts and beers. Staff friendly and helpful. Rooms serviced each day overall a good stay

4/10 Poor

Brad V

No guests allowed
The no guests allowed in the room was a problem as I was travelling with friends. Room was very average. Breakfast was good, Staff were OK. Pool area is nice, short 10 min walk to the centre of San Antonio, or 20 mins to Cafe Del Mar.. Would I stay here again - No

8/10 Good

Eddie, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, close to the beach.
2nd time in Ibiza, excellent hotel with friendly and helpful staff.

6/10 Okay

Mel, Toronto

Liked: Cleanliness
Disliked: Room comfort
Overbooked
Upon arriving at the hotel we found out it was overbooked and they placed in another hotel nearby. Which is fine. But the roads are not made for suit cases and we were to stay at this other hotel for 1 of our 3 nights, which meant we had to check out and drag our bags back to the first hotel. The hotel did compensate us b upgrading out half board to all inclusive. The bed was hard as a rock in both hotels. You need to pay/leave a deposit for: TV remote, air conditioner remote, hair dryer, beach towels etc.

10/10 Excellent

PhilipAndDeniseDavies, Liverpool England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
We have been to TheMaraMantis. Many times and each time we come its better than the last time all the staff make you very WELLCOME there is a wide selection of foods and drinks entertainment is very good it's has an ideal location for all the family Looking forward to our next holiday there .

8/10 Good

russ, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was a good standard friendly staff etc i stayed with a friend of mine it is good if you want to be away from the main west end of San Antonio but still close enough to go out and party as it was a 15 min walk there or a 7 euro taxi also there are a few bars next to the hotel and others on the nice walk to the west end in all a good hotel base as was all inclusive to drink before heading out as can be expensive mainly on the big clubs

10/10 Excellent

Savwarny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Holiday
This was my second stay at this hotel. I loved it the first time and this time it was even better. Remember you have to take into account the price you pay for this hotel and considering that i rate this hotel highly. Food: Excellent, plenty of choice, salads, meat (fresh from a grill), potatoes and plenty for the kids like chips and nuggets etc. Also you have the cafe style restaurant where you can get burgers pizzas toasties and chips all day. As for the drinks they are always cold, unlike other all ins. i have stayed at and you get nice measures. Entertainment is average but as the price for this hotel is very reasonable you can afford to go to some of the local bars which are very good. I would recommend this hotel to families, couples and youngsters!

2/10 Terrible

Rachel, Yorkshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We chose this hotel because it was close to Cala conte beach. The dock is right outside and boats run regularly to nearby beaches and San Antonio. The pool is good but you have to there early to get yourself a lounger. Rooms were cleaned often and to a good standard. Overall, we were both very happy with our stay.

8/10 Good

Jason, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience at a Good Price
Stayed in this hotel during the closing parties in Ibiza. The hotel was booked solid every night but we managed to get a room for a week last minute. The hotel is broken up into two parts. One thats right on the water and one thats right across the street. Our room was across the street which wasn't so bad (always would be nice to have an oceanview though). The Room: Very clean. Recently remodeled or repainted. Basic amenities. Nothing fancy but it worked. Service: Hotel stay were friendly and helpful (seemed knowledgeable and were able to answer most if not all our questions). Food: We ended up doing full board. Translation: Includes three meals (no alcohol). Did not decide to upgrade to all-inclusive (includes free alcohol and snacks throughout the day). Small fee for upgrade if desired. The food it itself was decent. They had a good variety for everyone but nothing to write home about. Location: The hotel is right on the water with a small beach nearby. There are pools in both buildings. The nicer pool overlooks the water with a decent amount of lounge chairs. There were a few bars and clubs nearby (some attached to other resorts), but to get to San Antonio (the nearby city) you needed to walk about 20 mins or take a water taxis (2.5 euros/arrives every 30 mins or so). All in all this hotel worked out perfectly for our needs for a nice week-long vacation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Young Ambient

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Azuline hoteles Mar Amantis I
The hotel is clean, the stuff were friendly and spoke English.. The buffet breakfast was perfect..Only problem were the cleaning stuff banging on doors loudly in the morning while i was sleeping.

8/10 Good

Muammer

Stayed 12 nights in Sep 2023
Response from Daniel R.S., azuLinehotels Customer Service on Sep 20, 2023
Dear Muammer, Thank you very much for your review. We are delighted to learn that you had a great stay with us.Looking forward to welcome you again soon. Best regards, Daniel R.S.azuLinehotels Customer Service

4/10 Poor

Ester

Traveled with group
Disliked: Staff & service
Comida nefasta
Cogimos media pensión y nos arrepentimos desde el primer día, ya que la cena era d 19:30 a 21:30 y a las 21:30 ya empezaban a recoger toda la comida del buffet...además d q la comida área nefasta,...d muy baja calidad y todo malísimo, lo único que valía era el pan y la cerveza.....hemos comido fatal durante los 5 días....la habitación estaba bien pero nada del otro mundo....
Stayed 4 nights in Aug 2021
Response from Daniel R.S., azuLinehotels Customer Service on Sep 20, 2023
Apreciada Ester, Lamentamos que su estancia no haya estado a la altura de sus expectativas. Con el fin de asegurar el correcto funcionamiento del establecimiento, se debe cumplir con el horario establecido para cada uno de los servicios. Nos esforzamos por ofrecer una gran variedad de productos de calidad en nuestra selección gastronómica. No obstante, tomaremos nota de sus apreciaciones y llevaremos a cabo las medidas pertinentes para mejorar nuestro servicio. Un cordial saludo, Daniel R.S.azuLinehotels Customer Service

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
La experiencia ha sido muy buena, pese a ser dos hoteles muy grandes no había aglomeraciones a la hora de las comidas. La única pega que pondría es la tardanza en la limpieza de las habitaciones, ha habido días que hasta las 14 no han ido a limpiarla.
Stayed 4 nights in Aug 2021
Response from Daniel R.S. azuLinehotels Customer Service on Apr 28, 2023
Apreciado/a cliente/a, Le agradecemos que haya decidido compartir su opinión con el resto de usuarios. Nuestro equipo de limpieza da siempre lo mejor de sí con el fin de ofrecer a nuestros clientes una agradable experiencia, limpiando de forma rigurosa y puntual cada una de nuestras habitaciones e instalaciones. No obstante, lamentamos que haya habido algún inconveniente respecto a la limpieza durante su estancia. Con el propósito de seguir ofreciendo un gran servicio, tomaremos nota de su comentario para futuras ocasiones. Será todo un placer darle de nuevo la bienvenida. Atentamente, Daniel R.S.,azuLinehotels Customer Service

8/10 Good

Elisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soddisfatta
L’hotel ha delle buone possibilità, basterebbe qualche accorgimento in più per renderlo più gradevole. Ad esempio, riporre qualche mensola in bagno (ve ne era soltanto una, piccola) e in doccia. Abbiamo goduto dell’all inclusive, la cucina non era per niente male. Giudizio comunque positivo.
Stayed 2 nights in Aug 2021
Response from Daniel R.S. azuLinehotels Customer Service on Apr 28, 2023
Dear Elisa, First of all, we would like to thank you for your nice review. The fact that you could have a nice time in our hotel is an excellent confirmation of our efforts and we are very, very happy to know that we were able to make you feel comfortable and that our all inclusive and the quality of our food left a good impression on you. Regarding the shelf, we will take note of your comment for further situations. We hope to welcome you again soon. Kind regards, Daniel R.S.,azuLinehotels Customer Service

10/10 Excellent

Milorad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellino
Tutto ok.
Stayed 7 nights in Aug 2021
Response from Daniel R.S. azuLinehotels Customer Service on Apr 28, 2023
Dear Milorad, Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that the hotel essence we want to transmit is being perceivedWe hope to enjoy your company again soon. Yours sincerely, Daniel R.S.azuLinehotels Customer Service

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Daniel R.S., azuLinehotels Customer Service on Jan 29, 2020
Apreciado Jose, Le estamos muy agradecidos por haber valorado nuestro servicio. Esperamos volver a recibirle en un futuro. Un cordial saludo, Daniel R.S. azuLinehotels Customer Service

10/10 Excellent

STEPHANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 7 nights in Aug 2019
Response from Daniel R.S., azuLinehotels Customer Service on Jan 29, 2020
Chère Stephanie, Merci beaucoup pour avoir décidé de ponctuer votre expérience. On est très content de savoir que votre séjour a été parfait. On espère de vous recevoir bientôt. Cordialement, Daniel R.S. azuLinehotels Customer Service

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta. Ottima posizione vicino a rent a scooter,negozi e pub/ ristoranti,inoltre anche poco distante dal lungomare di San Antony e vicinissimo a Playa Pinet.personale cortese,cibo buono e pulizia garantita.
Stayed 6 nights in Jul 2019
Response from azuLinehotels Customer Service on Jul 19, 2019
Dear guest, Thank you very much for sharing your impressions and experience with all travellers and with us. It make us very happy to learn that our hotel has fulfilled your expectations and that you have enjoyed its location. We will gladly relay your comment and kind words to our whole team and hope, we will have the pleasure of welcoming you again in your next visit to Ibiza. Best regards, Rebecca G.P. azuLinehotels Customer Service

8/10 Good

Verified traveler

Stayed 7 nights in Jul 2019
Response from azuLinehotels Customer Service on Jul 15, 2019
Dear guest, Thank you very much for providing us with your rating. On behalf of the whole team, we hope you have enjoyed a very pleasant stay and that we will have the opportunity to welcome you in the future again at one of our azuLinehotels. Best regards, Rebecca G.P. azuLinehotels Customer Service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2019
Response from azuLinehotels Customer Service on May 17, 2019
Dear guest, Thank you so much for choosing us to enjoy your holiday and for sharing your rating. We hope you have returned home with some wonderful memories and that we will have the opprotunity of welcoming you again at azuLinehtoels in the near future. Regards, Rebecca G.P. azuLinehotels Customer Service