Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
59% of guests recommend
2.9 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler

It is what it is

Posted Oct 21, 2014
Pros: Location is pretty good for San Antonio, close by the beach, 2 minute walk from bus station, 5 minute walk from taxi stand
Cons: Amenities, better food and more service
Location: 2 major San Antonio nightclubs located right behind the hotel, plenty of beach restaurants around
Not the best place to stay, but it's normally cheap. Expect a lot of noise as it's a party hotel and the area has a lot of party people on holiday. Used to be a lot better a few years ago, but they've cut back on a lot of amenities in the last couple of years.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Clean and basic

Posted Sep 22, 2014 on Hotels.com
Ideal for groups looking for affordable but clean and basic accommodation. The reception and bar staff were polite and helpful. The lift had seen better days, possibly not great for those with mobility issues. The location was very close to all the attractions of San Antonio.
1 out of 5
Recommended
for Getaway With Friends
by D&Bfrom England

Stay away from this hotel

Posted Sep 21, 2014 on Hotels.com
First of all we checked in and got ripped off. The room we had paid over the odds for then turned out to have a 75 euro fee slapped on top of it just for checking in. This little surprise didn't come until actually arriving so we were left with no choice but to pay it. You only get 1 key per room, no security, the staff are rude, the rooms are not cleaned properly. Air conditioning doesn't work then there is people constantly coming in your room because the doors are not self locking. Worst hotel in ibiza! There are much better places to stay than this. Never again!!!
3 out of 5
Recommended
for Other
by A verified traveler

Accettabile considerato che è un 2 stelle

Posted Sep 17, 2014
Location: Vicinissimo alla spiaggia ed alcuni locali famosi (es. Es Parais e Ocean Beach). Zona popolata quasi totalmente da inglesi.
Non si può pretendere molto di più da un 2 stelle in un posto dove i clienti hanno poco rispetto delle cose altrui. Pulizia delle camere è giornaliera e accettabile. Il personale è gentile e disponibile. Molto apprezzato la disponibilità di deposito gratuito dei bagagli e zona doccia per chi ha già terminato il soggiorno e ha l'aereo la mattina presto. WiFi disponibile nelle camere ma a pagamento (pacchetti a ore). Lo consiglio se non si hanno grosse pretese.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean relaxed hotel

Posted Sep 10, 2014
The hotel is ideally for young people and groups, very sociable hotel. Great pool and outside area. The bedrooms are satisfactory as you get what you pay for.can be slightly noisy with music but normally makes the day more fun. WiFi is very expensive as it's one euro for half an hour so that Is the only down side! Great coattails at the bar too!!
2 out of 5
Recommended
by Pierrefrom Bruxelles

Posted Sep 5, 2014 on Hotels.com
(-) Lits usés et fatigués!!! (+)Personnel acceuillant.
1 out of 5
by A verified travelerfrom England, united kingdom

In a nice location, however terrible experience.

Posted Aug 25, 2014
Pros: The cleaners we polite and so were the breakfast and bar staff, the swimming pool was nice and big.
Cons: Customer service, clearer communication. Customer focus. Security, doors are paper thin, resulting in constant noise and door slamming.
Location: Nice Central location, plenty of bars, restaurants, beach and shops to look around.
we called Marco Polo reception 2 weeks prior to staying, reason being our flight was early hours of the morning arriving 2.05am. 15th August. Contacted reception as we was concerned about our check in time, their response was "it's ok that'll be fine, you can check in anytime as we are 24 hours" So we thought great! We will book our flight for then and everything will be smooth. We arrived in Ibiza at 2.00am arrived at Marco Polo around 3.00am. Proceeded to the main reception next door, and this is when it went all down hill! The receptionist was rude to us and said no you can't check in now, I explained what we was told by staff when we called previously, that we could indeed check in when we arrived as it's 24 hour. If we had known this we wouldn't of booked the hotel and the flight for the times and dates we had done. No this wasn't right apparently, so fantastic we had no where to stay for this night we had arrived! The male receptionist said "it's your problem go find another room somewhere else! But you won't find anything as it's august" Well that was a great help considering we had no choice in doing anything, we really didn't have no option as to ask if we could wait in the reception until our room we had paid for was to become available. At this point we was very upset having no sleep arriving at our hotel and being spoken to very rudely, their was no customer care or service no apology nothing. We slept in the reception waiting for our room 10 hours after!
4 out of 5
Recommended
for Students
by A verified traveler

Nice hotel close to the beach, bars and clubs

Posted Aug 12, 2014
Pros: Close to the bars, beach, and clubs. It is right next to es paradise.
Location: Close proximity to all the fun things like clubs, bars, beach, etc.
I enjoyed my stay here. Very private, clean and comfortable.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Ftp

Posted Aug 5, 2014
Was ok does the job if your on a holiday with friends
2 out of 5
by A verified traveler

Esperienza non positiva

Posted Jul 26, 2014
Poco pulito,il mobilio aveva molta polvere,purtroppo i vicini(perecchie camere)erano molto maleducati e facevano rumore(urla,corse e schiamazzi nei corridoi)a qualsiasi ora del giorno e della notte e non c'era alcun controllo.personale gentile ed educato ma ripeto nessun controllo in merito agli ospiti,sono consapevole di non aver prenotato un hotel a 5 stelle ma credo che la maleducazione non sia tollerabile in nessun luogo.