Boating

Reviews of Hotel Marfil

3 out of 5
Hotel Marfil
Carrer de Ramon i Cajal, 34, Sant Antoni de Portmany, Ibiza

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 174 reviews" "
Rating 8 - Good. 73 out of 174 reviews" "
Rating 6 - Okay. 10 out of 174 reviews" "
Rating 4 - Poor. 3 out of 174 reviews" "
Rating 2 - Terrible. 3 out of 174 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

oscar

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is just ok. Old style. Parking is 3 blocks away and sometime without enough space.
Stayed 5 nights in Sep 2023

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and calm environment
Stayed 4 nights in Jul 2023

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel. Great value. Staff were really friendly & helpful.
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again!
Staff went above and beyond expectations and were very friendly and helpful and even went out of their way to make a specially prepared breakfast. Rooms were clean and comfortable. Only slight downside was the offsite parking which means if it is raining when you arrive, you will get wet walking back to the hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Marko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, warm service. Great hygiene, everything was spotless. Location was very convenient, especially having rental car. Parking was also an amazing addition. Breakfast was amazing, for a small extra charge you get everything you need for breakfast and you can go about your day. All in all, great value for your money. Every recommendation from my side.
Stayed 8 nights in Sep 2021
Response from Marfil team on Sep 28, 2021
Many thanks for your kind words Marko. Has been a pleasure for us your stay at the small Marfil. Kind regards

10/10 Excellent

@samnotshopping, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modern and the amenities were fab. The staff were so friendly and helpful and couldn’t do enough to make our stay a pleasant one. Will be staying here again - loved it!
Stayed 3 nights in Aug 2019

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely anf clean, comfy rooms No pool so had to use hotel Tarba about 100m down the road
Stayed 5 nights in May 2019

10/10 Excellent

T, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+All staffs I met were very kind and welcome. +The facilities were a little bit old but were well maintained. +Hotel location was perfect : Very close to San Antoni bus terminal and to many shops and restaurants. +The hotel has a shower room. Customers can use the room after checkout.
Stayed 1 night in Sep 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
We arrived late at night and were greeted with cold water and a quick and easy check in. Staff are all very friendly and multilingual. Clean and modern with silent AC. Breakfast was really good. 5 minute walk to the beach and restaurants.
Stayed 5 nights in Sep 2018
Response from Raquel - Reception on Sep 21, 2018
Thank you, John. We really appreciate your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the main San Antonio strip
Close to beach restaurants, Eden supermarkets 24 hours and right by the beach with plenty of activities.
Stayed 4 nights in Sep 2018
Response from Raquel - Reception on Sep 7, 2018
Thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2018
Response from Raquel - Reception on Sep 7, 2018
Thank you

10/10 Excellent

Jonathan

Amazing, lovely friendly staff. Clean rooms and only a five minute walk from the beach. Would definitely recommend
Stayed 4 nights in Aug 2018
Response from Raquel - Reception on Aug 24, 2018
Thank for your comments. We really appreciate your opinion and hope to see you again in the future.

8/10 Good

Verified traveler

Liked: Staff & service
Hotel was not in great condition & probably would give it a 2 star rating. However, the lovely lady at the reception, Raquel, made our stay enjoyable, she’s a great attribute to the hotel.
Stayed 5 nights in Jul 2018
Response from Raquel - Reception on Aug 6, 2018
Thank you for your comments. Your opinion is really important for us.

10/10 Excellent

Felicity, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy beds, very clean
We did a last minute booking and this was the highest rated for the area we wanted. It’s right near the bus station and west end. Loads of little cafes near by, 10 mins from a beach or cafe mambo. The rooms are a bit old fashioned but it’s so clean and the beds and pillows are so so comfy. Air con is a plus too! Little mini fridge and TV. We had all we need. It doesn’t have a pool but they let you use the pool at hotel Tarba a few doors down. They do food and drinks there at a good price too. I’d stay there again. It’s ideal if you just need a place to sleep
Stayed 4 nights in Jul 2018
Response from Raquel - Reception on Jul 20, 2018
Thank you, Felicity. We hope to see you again

10/10 Excellent

Michelle, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff on the island!
Hotel is what you pay for, basic but fantastic value for money! Having breakfast available until 12 was a god send! Baggage storage and shower room available if you have a late flight so you can still enjoy the full day! Close to everything yet far away enough to not be kept up by the clubs or people! By far the friendliest and most helpful staff on the island!
Stayed 5 nights in Jun 2018
Response from Raquel - Reception on Jul 7, 2018
Thank you, Michelle. We hope to see you again

10/10 Excellent

Joey, Wakanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in lovely Porto
And this is a very cool hotel. The location is right on the river in the old, historical part of Porto and within easy walking distance of many beautiful areas and sights, including fantastic restaurants and the old wine lodges.
Stayed 2 nights in Jun 2018
Response from Raquel - Reception on Jul 7, 2018
Thank you! We really take into account your opinion!

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Great location and handy for buses and beach. Good choice of cafes nearby. There’s no pool in the hotel which was confusing as there were pics on site when I booked, however you can use pool at nearby sister hotel. Staff really friendly and helpful and couldn’t fault the service. If it’s a place to use as a base to explore the island and get your head down in a clean comfy bed at night then this does the trick.
Stayed 7 nights in May 2018
Response from Raquel - Reception on Jul 7, 2018
Thank you, Heather. Your opinion is really important to us

8/10 Good

Jim

Liked: Cleanliness, staff & service
Close to the bus station walkable to everywhere
This hotel had excellent employees, happy to give us a new room when ours had a small problem. (They also let me borrow the corkscrew from the bar a few times.)
Stayed 3 nights in Sep 2017

10/10 Excellent

Irina, Great Britain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach with a nice balcony
It was a pleasure staying at this hotel,the room was cleaned every day,the staff was helpful very close to the supermarket,beaches,pubs and clubs.For the money we paid we were very happy with the hotel so I would recommend it!
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The staff was very friendly and extremely helpful. The room was spacious enough. In the future the small fridge could be replaced with a bit bigger and powerful one.
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marfil
Really friendly staff, great location, good rooms and very clean etc. Only 2 slight downsides - ac was a bit temperamental (randomly turning off) and the pool (located 2mins down the road, isn't the best) other than that, exactly what we wanted. Would definitely stay again as it's probably the best hotel in that location.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Very helpful and courteous staff!! Perfect location, too. Highly recommend.
Stayed 4 nights in Sep 2017

8/10 Good

Mandy, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Lovely week, staff were always very friendly and helpful. Great location especially for the price. Pool is down the street at Tarba but was quite busy so kept on walking further and found a hidden gem just a few doors down.
Stayed 7 nights in Aug 2017

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with Hotel Marfil - lovely team working there, clean and comfortable. Fantastic location if you're looking to come to Ibiza and have a base which is easy to travel around the island but isn't in the midst of all the noise and the chaos. Timing wise, was less than a 5 minute walk to the bus station which will take you to Ibiza town, Playa en Bossa, Discobus direct to the clubs like Ushuaia or Hi (saved a fortune on taxis) 15minute walk or so to Cafe Mambo and Cafe del Mar to watch the sunset, and about 5minutes to the harbour beach and the port of San Antonio, where you can parasail, or catch a boat to the beautiful beaches at Calla Bassa or Calla Salada. Continental breakfast in the hotel was good for about €7 which was about what had paid when went out to a nearby bar. Would definitely recommend it here whether you're a couple or a solo traveller - big thanks to Raquelle and the team.
Stayed 4 nights in Jul 2017

6/10 Okay

Anthony

Disliked: Cleanliness
Great for Clubbing and local bar life
The hotel did exactly what I needed, A place to shower, sleep and be in walking distance to the bus station and local bars. I stayed for 5 nights with the intention of being out pretty much all the time. The room is very basic but had everything I needed, I even had a west facing balcony. I can't fault the location, as previously stated it was less than a 2 minute walk to the bus station which takes you to the main clubs and everywhere around the island. The West End bars were just minutes walk away aswell. There were a few problems with my room, the toilet was clogged with limescale so didn't work for a day of my stay. The shower didn't sit on its holder properly and my key card didn't work a few times. These issues were resolved quickly (minus the show which I bodged myself). The staff there were friendly and massively helpful whether it be solving the issues I had or asking directions. It was always a pleasant return to the hotel. The one drawback was the cleanliness of my room. Although the cleaners came in everyday, I could see the majority of the room hadn't been touched even before my visit. On the whole, for the price I think it was great value.

10/10 Excellent

Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Booked last minute and they were able to accommodate. Owner and staff are extremely friendly and helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
cheap bases. close to the strip and close to the bus station but still quiet. the night recpionist was a bit mardy a few times i can in after a night out checking in door card to see if i was booked in.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice hotel at perfect location
We stayed for 4 nights. Location is amazing; very close to the beaches and the bus stop, as well as nice restaurants/bars. Hotel staff if very friendly and tries to answer all your questions. Unfortunately, the cleaning ladies never changed our towels and never refilled our soaps. I also think that they were doing some renovation on the room above ours so there was a lot of noise and the rooms are not very sound proof. However, overall good hotel for the price we paid with excellent location.

10/10 Excellent

gary and fee, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
This hotel is 5 mins from west end but very quiet at night. Only 6/7 mins walk to the lovely Calo des Moro beach. Staff and breakfast both great. Cleanliness spot on. Would defo go back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, just back from the centre of San Antonio. Older style but very clean and affordable. Would definitely return.

8/10 Good

eli, adelaide australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short distance from subset strip
Short walking distance from bus station and sunset strip (less than 5 mins) which is good for going out either to the strip or to the city by bus. I stayed in one of the premium rooms which looked recenty refurbished! Excellent room with large bathroom. No pool towels as they don't have a pool so byo towels to the beach. Away from noise, clean and comfortable. Hotel staff very helpful re providing advice about the Island and recommending what to do. If returning to st Anthony I would stay here again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay!
It was a nice small hotel with friendly staff who were really helpful with directions, transportation etc. The breakfast had a limited menu but delicious, and the room was clean! The location was good as it was close to the bus station and the main area of the city. I would definitely recommend this hotel or come back later to stay.

8/10 Good

Faateh, Lahore

Liked: Staff & service
Not the best hotel out there but you get your fare share incomparison with the rate The staff is very friendly and helpful Location is brilliant Not the most beautiful of rooms but clean bed and bathroom

8/10 Good

Kate, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean hotel with good service
It was a nice although small hotel. Staff was very accommodating and helpful. Ability to use their computer was a god sent after my phone was stolen. Location is convenient, next to the bus station and not that far from the beach although its in the quiet part of town and I was a bit scared to walk at nite by myself. Overall, It was a good experience

10/10 Excellent

Christopher, estados unidos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for the price
Staff was great. Yolanda was the best. Rooms were perfectly simple with great balcony. The ability to store our luggage, enjoy our last day on the beach, come back and shower before leaving for airport was first class.

8/10 Good

Lamers, South africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service
We have never stayed in a hotel where the owner took so much interrest in ensuring we enjoyed our time on the island ( not just the hotel). He spent time telling us the "normal" stuff, but then took plenty of time ensuring we made the bookings, or gave feedback on our experiences. The owner is a good business man, with a great personality in the perfect job. The location is average, but who cares if you are out and about enjoying yourself.

10/10 Excellent

Laura, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
We stayed at this wonderful hotel for five days and we were blown away by the value and service we received. The rooms were clean, large and comfortable, breakfast was phenomenal and the staff was incredible! They went above and beyond to help us with anything we needed and even knew us by name which added a great personal feeling. A short walk from the beach, bus station, shopping and sunset strip. We will definitely be staying here again!

10/10 Excellent

Angelique, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Amazing Gem, Great location --5 star hotel in my book!
This hotel was in a great location, great walking distance to anywhere you wanted, Food, beach, Cafe Del Mar, Cafe Mango. They offer a boat cruise to their guest at a very good price that was amazing! I cannot say enough about this place. They serve breakfast until noon and the breakfast is great!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Marfil
Really great hotel here. The Staff are all extremly friendly and helpful, helping us organise parts of our trip aswell as lots of local recommendations to help avoid all of the hideous tourist beaches. The rooms here are spacious and fairly well updated with a large bathroom. Daily cleaning is an option though we managed to sleep through it every morning. The hotel's owner also has a rather lovely benetau cruise boat, which for €50 you, and 7 others can have a trip on. We were taken around the island to see the more picturesque side of Ibiza, to finally anchor and watch the sunset. Unlike alot of the hotels around here this one seemed to be more catered to spanish guests and families. Which can be nice to avoid the drunken English that inhabit san antonio. Overall a really great stay at hotel marfil, highly recommend it.

10/10 Excellent

R, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Brilliant hotel, the hotel is in a quiet area 5 mins walk from the centre of San Antonio and its nightlife. The hotel is clean, quiet and comfortable. The best feature of the hotel has got to be the staff though. They were extremely helpful and had some good suggestions for nights out ! I would definately stay in this hotel again the next time I come to Ibiza!

8/10 Good

Bryan, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly Sheik
Marfil is a wonderfully trendy hotel right next to the action in San Antoni. It had free internet on desktop computer in the lobby, a terrific breakfast option that ran from 9-Noon that was well worth the $11, and very friendly and attentive staff. A plus for this hotel is it is right next to a market and a laundry. The only knock was that the pillows were sort of flat.

8/10 Good

Dave R, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Hotel is in a perfect location. It is just a short walk to the center of town and the nightlife. Hotel staff was extremely knowledgeable and willing to answer many questions. Room was clean and the added breakfast was a nice addition.

10/10 Excellent

Mala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima sistemazione
La camera è spaziosa, molto pulita, il bagno comodo con tutto ben funzionante. C'è anche un ampio terrazzo. personale dell'hotel molto disponibile e simpatico. Parcheggio riservato, con chiave per l'accesso, non distante e gratuito. Non distante dal centro animato di San Antonio. Complessivamente siamo stati benissimo
Stayed 3 nights in Oct 2023

10/10 Excellent

Yvonne Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super, nur etwas laut in der Nacht.
Stayed 4 nights in Sep 2023

8/10 Good

DIEGO GERMAN

Traveled with group
Liked: Cleanliness, property conditions & facilities
Buen Hotel, sin demasiadas preatenciones
Buen hotel. Alejado de los lugares más turísticos. Sencillo, limpio.
Stayed 2 nights in Sep 2023

8/10 Good

Marta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El personal super atento, el desayuno de primera, las camas muy cómodas, nos sentimos como en casa.
Stayed 3 nights in Sep 2023

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023