Ratings based on 815 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
It was a friendly and nice motel. The kids had a blast in the pool which is open all night.
3 out of 5
by A verified traveler from Nampa, Idaho

CUSTOMER CARE is very low.

Posted Jul 28, 2015
Pros: Beautiful foyer and well decorated areas.
Cons: Throw away the old key cards that are worn out and order some new ones.
Location: Geocaching is top of our list. The River walk and the falls are beautiful. The LDS temple grounds have a wonderful visitors center. Bear World
We requested a handicapped room with early check-in. We arrived at 11:50 am. We got our room at 3:20 after ALL other guests had been checked in. I think this could be because we are Expedia customers and not RICH and famous. To top it off, the first room we were assigned had never been cleaned. The 2nd room was NOT handicapped equipped although it was on the first floor and near an exit. Everytime we used our keycard it became discharged and I had to go back to the desk to get a new number again and again and again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Uneventful, if u know what I mean. just the way I like it....
3 out of 5
Recommended
for Everyone
by A verified traveler

großes etwas unübersichtliches Hotel

Posted Jul 27, 2015
Pros: Die hilfreiche Art der Menschen im Empfangsbereich möchte ich hervorheben.
Cons: Das Frühstück könnte besser dargeboten werden. Dabei sollte besonders auf Sauberkeit geachtet werden. Auch Cerials, die nicht so viel Zucker enthalten
Location: Das Hotel befindet sich bei den Wasserfällen des Snake Rivers. Der Grand Teton Nationalpark ist auch relativ bald erreichbar.
Durch Autoprobleme kamen wir spät an, wurden trotzdem freundlich empfangen und hilfreich unterstützt. Leider wurde uns von einem wichtigen Anruf meiner Tochter nichts gesagt. Probleme gab es beim Internet-Zugang. Das eingeschlossene Frühstück war wenig appetitlich, vor allem, da die Tische nicht gesäubert wurden. Geschirr und Besteck - alles Plastik, auch das Essen kam uns so vor. Das Personal im Frühstücksraum machte einen sehr unfreundlichen Eindruck im Gegensatz zu den Menschen in der Lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

River front views, comfortable, but needs updating

Posted Jul 26, 2015
Pros: The view from our room. It faced the canal and river. It was lovely.
Cons: the internet service; airconditioner, breakfast
Location: miles of lovely walking paths around the river. The water falls and the outdoor market on Saturdays and sundays in the summer.
The staff was wonderful, and helpful. But, the hotel is showing signs of disrepair. We could not get on the internet, even after the maintenance man rebooted the router. We had a suite on the water. It was nice. However, the air-conditioner in the living room didn't work. The fireplace wouldn’t ignite. The "hot" breakfast consisted of bisquits, sausage gravy and waffles. No becon, eggs or toast. It was a bit disappointing.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 25, 2015
Pros: Location. Beautiful views of the Snake River and the Mormon temple. Nice area to take walks.
Cons: The breakfast didn't have any protein to it.Too much carbohydrates which was not a healthy way to eat.
We enjoyed our stay in Idaho Falls and will use this hotel again and again.
5 out of 5
Recommended
for Everyone
by A verified traveler from long beach ca

Great location and value

Posted Jul 23, 2015
Excellent and quiet location on the river with private access to river greenbelt. Kids loved indoor pool, nice breakfast buffet and very friendly staff. We would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from J

Amazing view, spacious room, upscale feel.

Posted Jul 23, 2015
Totally fantastic stay for my two girls and I. You know when you pull up the hotel's photos and they're amazing-- but then you get there and it becomes obvious thats definitely not the room you got? Well not the case here. Balcony, fireplace, two bathrooms. Everything was perfect. Pleasantly surprised and highly recommended.
2 out of 5
by A verified traveler

Close location the roadways

Posted Jul 18, 2015
Had to have a key to enter the building every time and climb stairs or walk a long hallway. Took several hours to get wifi. Shower was warm the nice cold and then scalding hot and back to warm and back to cold again. If your on a motorcycle, food is several blocks away. The staff was very good
2 out of 5
by A verified traveler

Posted Jul 11, 2015
Dated everything, minimum breakfast, room with smell