Ratings based on 1,128 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, clean and comfortable

Posted Jan 5, 2015
really enjoyed the breakfast from Keefers restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Spacious Room with Beautiful View

Posted Dec 22, 2014
Pros: Spaciousness of the rooms.
Cons: Towel rack or shelf in the bathroom.
We had a spacious room with a view of the river. It had a small kitchenette area and lots of space for our luggage. The bathroom, however, was in need of an upgrade. It didn't have any towel racks, and the towels were awkwardly stacked on the back of the toilet. The beds were comfy and the room was quiet, until about 8 am. We had checked in at midnight, and at about 8 am they had very cheerful and loud Christmas music playing in the hallways. Once up and about, the music was nice and added a festive air. I have stayed here a couple times, and both times I have been surprised by the extra person charge to cover their stay and breakfast. It was $20 to have my son stay in the room with me, (2) queen beds. Really? Two beds, you would think two people would be the standard expectation. The breakfast is nice, with great service. I think we just get spoiled expecting a nice breakfast to always be included for free.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wyoming

Posted Dec 21, 2014
Pros: Location
Cons: Parking
Location: Restaurants and our daughters house.
Everything went well. We were put in the very last room on the very top floor. We wondered if that was because we booked through Expedia.
1 out of 5
Recommended
for Couples
by A verified traveler

Will not stay here again

Posted Nov 21, 2014 on Hotels.com
hotel is old and very much needs to be remodeled the tv channels were out ect
4 out of 5
Recommended
for Couples
by Ibfrom Calgary

Great for a stopover - with pets

Posted Nov 18, 2014 on Hotels.com
Great place if you have a dog with you, direct access to lawn from the pet friendly rooms. Steak sandwich in the new "owner" restaurant was really good. Breakfast at the hotel is still the worst of any places in Idaho Falls.
4 out of 5
Recommended
for Business Travelers
by Matthew

This traveler left a rating score only Posted Nov 16, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by lindafrom calif

very nice

Posted Nov 11, 2014 on Hotels.com
Everyone was very friendly and rooms were clean an nice.
4 out of 5
Recommended
for Families
by Patrick

This traveler left a rating score only Posted Nov 4, 2014 on Hotels.com
3 out of 5
Recommended
for Families
by Davidfrom Hayden, ID

NOT GREAT

Posted Nov 2, 2014 on Hotels.com
This place seems to be falling apart at the seams. A lot of general condition issues. The room was not clean - a used bar of soap in the tub. The beds are comfortable which is about the only reason we keep coming back. They do still have the best complimentary breakfast.
5 out of 5
Recommended
for Couples
by Melinda

This traveler left a rating score only Posted Oct 29, 2014 on Hotels.com