Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
79% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by Dipankar from Kolkata

Good location

Posted Jun 13, 2014 on Hotels.com
The location is good. Could have been a better comfort
5 out of 5
Recommended
for Families
by Jaims2014 from Cochin

Cliff Hotel in Munnar, windy,cool,energising

Posted Apr 19, 2014 on Hotels.com
One of best locations in Munnar. Because of the cliff-location, gentle, cool breeze keeps the environment cooled down. The place is clean too. The only irritant is wifi.(Although it is available, it is so slow)
5 out of 5
Recommended
for Couples
by Aramalla from New York

Scenic location

Posted Apr 16, 2014 on Hotels.com
Very nice place to stay, but a little away from the city center (about 5 KMs). An excellent hotel.
3 out of 5
Recommended
for Families
by mazahir

great location

Posted Nov 11, 2013
had a pleasant stay at the hotel , hotel furniture could have been a spoiler but the location of the hotel made up for everything, the staff was pretty helpful.
3 out of 5
Recommended
for Everyone
by Manoj from Chennai, Tamil Nadu, India

Good Experiance

Posted May 23, 2013
Location: excellant
Hotel ambience and location was excellent. Stay pleasant. Need a vehicle to get to different locations / town etc.,
4 out of 5
Recommended
for Families
by schatterjee from Bangalore

Nice hotel, marvelous views, great service

Posted May 10, 2013 on Hotels.com
This is our first time trip to Munnar and plan was to drive. So required a place having secure car park, decent room with good view of valley/hills and good restaurant having variety of foods. Without knowing all these I have booked the hotel and found it matched. Very good location (probably all the good resorts are on that road), nice view from windows and balcony (clouds are entering through and almost whole day), Nice restaurant, serving great foods (buffet lunch and dinner available and price is minimum) . They have secure car park and good garden and small kids play area. Nice cleaned bed and towels(better than many star hotels in India). Behavior of the lady receptionist and the restaurant stuff , security guards are excellent. All together it's a nice stay for 4 days and 3 nights. The negative points are the toilet (just basic), inside room needs refurbishment (little old and over used furniture). It's excellent place to stay in mid budget range.
1 out of 5
Recommended
for Couples
by Kartik

Good Location but poor service

Posted Dec 13, 2012 on Hotels.com
Poor management of the reservation. Average service provided by the hotel. Only Advantage of the hotel is the location at which it is situated and scenic view from the room.
1 out of 5
Recommended
by A verified traveler

A bad experience

Posted Nov 6, 2012 on Hotels.com
We had terrible time at the hotel as all rooms are located a level below Restaurant, Kitchen and Lobby area. As a result of this, any movement of chairs in the Restaurant and usage of Grinder and Diswasher in the Kitchen causes disturbance in the rooms located under these areas. We could not sleep till 11.30 PM in the night till all works in the Hotel Kitchen are complete and were forced to get up at 4.30 AM as the disturbance and sounds due to works at Kitchen. The hotel has a very good view of Tea gardens but the serene atmosphere gets totally disturbed as the rooms are all located under the Restaurant and Kitchen level causing lot of disturbance. It was a terrible experience to stay in the resort. Only saving grace was the Receptionist was nice enough to shift our room to another room which had lesser disturbance atleast for our second day of stay. The hotel is also very old and room's ambiance and facilities are very poor. We never expected this type of Hotel from Abad's Group
3 out of 5
by Shameer from Kochi, Kerala, India

Okay ......

Posted Jul 11, 2012
Pros: View and staff!
Cons: Bathroom fittings
Location: Excellent!
Stayed there during July 2012 with family and a kid. Good view from All rooms!. Excellent Food and restaurant Bathroom need renovation and room carpets need vacuum dusting!. Unreliable hot water supply . Overall ok!
5 out of 5
Recommended
by A verified traveler from Mumbai

Posted Jan 28, 2012 on Hotels.com
Hotel location is very convenient. View from the rooms is excellent. Rooms are spacious and good balcony view. Food is to our taste and service is good. Worth recommending to friends and worth visiting again.