Reception

Reviews of Tea Valley Resort

3 out of 5
Tea Valley Resort
Pothamedu, Devikolam, Kerala

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 9 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ajith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Very nice, great location- feels very secluded even though town is not far. Food made me sick.
Stayed 3 nights in Jan 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Customer Service and excellent location.Nice Stay amongst the tea gardens
Stayed 3 nights in Jan 2018
Response from Sinu on Jan 30, 2018
Dear Sir/Madam, Thank you for your valuable feedback. We look forward for your next visit

4/10 Poor

Tony, Australia

Disliked: Property conditions & facilities
Disappointing. Old and not maintained
No alcohol for a resort puzzling. Bistro catering for local needs. Menu.in room with 10 pages including western foods but will only serve to the room - no table to eat of. Did agree to serve szechuan chicken in bistro which turned out to be a bowl of chilli rice. No point having such a menu if your kitchen staff don't know how to prepare the dishes. Bistro often crowded, no seats available lots of kids running around. Rooms very large but tired and worn. Road into resort the worst I've traveled on. Whose responsible for its maintenance? If you don't wish to cater for overseas/western visitors maybe your website should say so

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A pleasant stay at Munnar :)
- clean rooms - friendly staff - beautifully planned resort. - rooms have nice view

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Overall great hotel
This hotel was good overall- astounding view, and the facilities are quite nice on the whole. The staff were nice, though one gave me the wrong information about the local buses. Similarly, the rooms were quite beautiful, though one morning I didn't have hot water. Despite these small inconveniences though, I thought it was a lovely place and would recommend it to others.

8/10 Good

Salil, london

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location n superb service
Excellent location and superb serservice. It's a bit off road and the approach road isn't that great but once you are in the property you forget everything. It's right in the middle of tea plantation ... Green is the colour all around. There is a lil tree house to have a casual drink as well which we loved.

8/10 Good

Gagan, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing beats the view
Hotel is nice but, it is unbeatable with breathtaking view that it offers. Try to stay on the fifth floor. Few pointers : 1. There are no shops nearby but thats ok. 2. Room service on a-la-carte needs to improve. Hotel doesn't serve a-la-carte after 7ish. 3. Dinner is only buffet however, you can request hotel to serve dishes in buffet on a-la-carte basis in your room. Prices are very reasonable.

4/10 Poor

kuldip, wolverhampton UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice views from the room that's where it ends
Very poor service as staff did not understand Hindi or English. Cups and glasses were dirty and the stuff still in there from the previous user. Bathroom had green and pink stuff in the bottles but could not tell which one was shower gel and shampoo so did not use any. For evening meal we ordered soup when asked for bread, reply was which country are you from. All food was very salty so did not eat any. To make it even bad was the fish we ordered. When I lifted one piece to put it on my plate a long inch insect crawled out of it. It was disgusting site and we left the dinner table. Next day breakfast was not very good and toasts were like card boards. Internet was not good either. I would not recommend this hotel to my worst enemy. Please take this hotel of your list.

8/10 Good

Susan, G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the world
Stayed two nights, great room, staff. Location amazing but not close to town. Only complaint would be buffet is almost entirely Indian food... And doesn't change much.

8/10 Good

anu, Kottyam

Liked: Staff & service, property conditions & facilities
great location but far away from town
Im pretty much satisfied with the resort and its service though its located far away from munnar town ( around 3 kms) and its difficult to get there as it was off road. But the view from hotel was just breathtaking! :)

10/10 Excellent

Fee, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, lovely stay
We really enjoyed the Tea Valley Resort - gorgeous views from our balcony of tea planatations and mountains. Great food. Reasonable cost. Staff organised a guide to take us on a 4-hour hike across the mountains, which was fascinating and enjoyable. Friendly, helpful staff. We just loved this place and would go back.

2/10 Terrible

Anita Sharma, Noida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Honestly , i will not advise anybody to stay there , first its veryyyy far from other sight scene in Munnar , and approach road is soooo BAD that you don't feel like going anywhere after reaching here . Once you are in Hotel you are stuck in there , there is no activity in and around of it , their recreational center has hardly anything to keep yourself busy .In room service was really poor , and in bathroom no hot water available in there . Not a single TV channel was in Hindi or English , Finally they entertain only locals not any other part of India . Will never think about going there again .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The location of the hotel is great,in the middle of the tea plantations.Also the staff is very helpful and friendly. Unfortunately ,the first night we stayed in one of the regular rooms and the bed was in terrible shape,also the room was pretty old.The staff immediately took note and upgraded us to a nicer room for the rest of the stay but beds seem to be a problem through the resort. More recreational activities would be required for families as there is only carrom and TT available in the rec room. Overall experience was good ;but I don't think I would have been happy if the room had not been upgraded .

6/10 Okay

hmital, Philadelphia, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
An average resort, food OK, great view
Resort is quite remote from main road, accessible via a dangerous one lane road. Room is OK, internet in only at lobby; TV cable channels are very limited, food quality and service below par. Due to limited staff, all service quality is bad. It is not worth the price we paid. Best part- great view from room overlooking tea valley.

8/10 Good

Ramanuja, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view
The view from the resort was really great. Room was also spacious, clean and comfy. The only problem we faced was transport between the city centre & the resort. Having own transport is best, otherwise auto/taxi have to be hired. The hotel staff arranged the auto whenever we requested. Overall, I was satisfied with the place.

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

8/10 Good

P Makwana, London

Liked: Staff & service, property conditions & facilities, room comfort
Great resort away from the town
We had a pleasant stay. Tea Valley resort is very peaceful and the staff were very helpful. Food was good but the service was very slow. The main downside is the road leading to the resort. It is very rough and dangerous. But all in all a nice place for a peaceful and relaxing stay with a beautiful view!

8/10 Good

Verified traveler

Liked: Staff & service
I don't know about others expectations but I compr
I don't know about others expectations but I compromised the service because of the location and views... The location nd view from room no 101 is superb but the service is not very good if u r a frequent guest of fivestars... No food served in Room fir dinner... U have to have it at the hotel restaurant ... That to u can't order you have to have the buffet ... which may cost you two-times the dinner for two... First night I had it because of no choice... Second night I bought it from the city..,,room cleaning is also poor... The sence of cleanliness is poor you have to suggest them about that... But they are responsive to ur suggestion... Over all it was a good experience for me and my wife... Bit not excellent ...

8/10 Good

Narayanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and unwind in a tea garden setting
We had a good time relaxing amongst the tea plantation listening to constant melodious songs of the various birds of the area. Well presented, but a little difficult to access. The rooms were spacious with a great balcony view where one can sit and chill. They should change out all the towels and also use softener to make them fluffy and soft. The a la carte lunch turned out to be far better than the buffet dinner.

4/10 Poor

Verified traveler

Disliked: Staff & service
Better Avoid.
A Bit Expensive for the facilities being offered.. Location(Surroundings) is really good. Its very close to Munnar Town. But the road is very narrow and in a bad Condition. Its very difficult even for a car to drive thru. The cottages are very old. Those who are taking the drivers along with, shall note that there's no rest rooms for them.. They have to stay inside the cars.

6/10 Okay

Meetal, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Great view, good food, Smelly sheets
Tea Valley is in an amazing location just outside of and away from the untidy centre of Munnar. If you're comfortable with sleeping on sheets that don't smell the best and using towels that are torn and yellowing then you'll be happy here. The pictures give a false sense of "modern-ness", but the food was amazing and staff were glad to assist and that made up for it. Not the best in terms of accessibility especially if you're lacking in mobility.

6/10 Okay

Verified traveler

Liked: Room comfort
Nice Place, but lacks value for money
Stayed there for 2 nights. Here are my inputs: PROS: 1. Located few kilometers before Munnar in an excellent location. 2. Nice layout 3. Options for self-activities available 4. Nice, spacious balconies. 5. Prompt hot water in taps, room service and nice furniture. CONS: 1. Not value for money. I stayed in luxury cottages and felt cheated for the price after seeing other hotels and what they had to offer for the money I was paying TVR. 2. Food was not up to the mark. We didn't had dinner included in our pricing, so were forced to pay a very high price per person for dinner. No other options available except the buffet. Food quality not very good and unsuitable for North Indian taste (high usage of Coconut Oil) 3. We tried booking a taxi through front desk. Hotel quoted a price for sight seeing for the day which was exorbitant. Booked myself for half the cost after searching online options easily. 4. Views of the valley are blocked due to the tall trees infront of the cottages and only glimpses are visible from room balconies. They need to shed some branches there. 5. Luxury cottages are 50% more expensive than Executive cottages and the only difference was room space. Not worth the upgrade cost. All in all, it was a nice place to stay if you dont have other hotels available in Pothamedu area. But I expected more on the service front after paying the high amounts that I paid and reading the reviews online.

10/10 Excellent

Parijat, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for Honeymooners
Tea valley resort offers cottages with excellent balacony view of tea gardens over the hill slopes. A quiet serene environment, far away from any of the main roads is one of the major attractions of Tea valley. Excellent for walks between tea gardens and a grand view of the hill ranges from the hotel room. The cottages are neat and comfortable and maintenance is OK with no major complaints. Food is also nice with good options for North and South Indian cusines. The only flip side is it is a bit expensive.

10/10 Excellent

Nathalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un très beau séjour malgré un faux départ
Point négatif : j’ai envoyé plusieurs courriels pour demander des lits jumeaux. Aucune réponse et quand nous sommes arrivés, aucune chambre ne semblait disposer de lits jumeaux (contrairement à l’annonce Hotels.com). Incident vite oublié grâce à l’amabilité et la serviabilité du personnel. On nous a organisé un tour des principales attractions de Munnar selon nos désirs. Notre chauffeur et guide était très sympathique. Nous avons passé au final un très beau séjour de 2 nuits. Endroit propre, bouffe excellente et vue magnifique.
Stayed 2 nights in Jan 2020

10/10 Excellent

Wivie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unikt hotel i et unikt område
Stayed 2 nights in Mar 2019

8/10 Good

Amir, stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amir sthlm
bra hotell med fint område naturnära och trevlig personal.

6/10 Okay

seb, france

immersion dans les champs de thé
route un peu longue pour arriver à l'hotel mais vue et tranquilité au bout... chambre sobre, mais correcte, restaurant pas terrible

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hotel in den Teeplantagen
Zuerst: Man muss wissen dass das Hotel relativ weit weg ist von Munnar CIty und damit von anderen Restaurants , Sehenswürdigkeiten, Einkaufsmöglichkeiten etc., Man braucht einen Fahrer um dort weg zu kommen. Wir haben daher dort zu abend gegessen (üppiges, nicht sonderlich raffiniertes Buffet) und mit 470 Rupien pP so viel wie nirgends für ein Abendessen ausgegeben. ANdererseits liegt das Hotel sehr schön und ohne fahrbaren Untersatz ist man in der Umgebung ohnhin aufgeschmissen, wenn man nicht gerade wandert (was ich sehr empfehle). Derlei Aktivitäten sind mit dem Hotel Staff zu klären. Die Jungs waren super, hilfsbereit und freundlich. Zimmerwechsel war kein Problem, allerdings auch sehr wichtig, da das ursprügliche Zimmer uns überhaiupt niocht gefallen hat (Schimmel, allgemeiner Zustand). Viele indische Familien mit Kindern waren da während unserer Zeit,. NIcht jedermanns Sache, WIr fanden es authentisch, nett und im Endeffekt sehr komfortabel. Bei wahlmöglichkeit nicht die ganz unten gelegenen, kleinsten Zimmer nehmen.

6/10 Okay

Stéphane, Paris

Hotel dans les plantations de thè !
Très joli hôtel situés en dehors de Munnar (prévoir taxi...) en plein milieu des plantations de thè. Le confort de la chambre et la propreté de la salle de bain laisse à désirer. Par contre superbe terrasse avec très belle vue. Personnel très serviable et gentil, mais peu aguerri au service (renseignements pour des excursions, services,...).

4/10 Poor

Philippe

Liked: Staff & service
Disliked: Cleanliness
désenchanté au milieu des champs de thé
l'environnement général de l'hôtel est magnifique au milieu des champs de thé. l'hôtel lui même ne serait pas sans charme, si les chambres étaient mieux tenues avec des peintures rénovées. La très grande gentillesse du personnel ne compense pas la qualité insuffisante du buffet, aussi bien au diner qu'au petit déjeuner. il faut faire attention à arriver de bonne heure pour profiter d'une marche dans les champs de thé, car par ailleurs la route d'accès de nuit est abominable.

6/10 Okay

Thierry, Bombay, Maharashtra, Inde

Liked: Room comfort
Avis d'une famille d'expat
Du point de vue propreté, il y a un peu à redire. L'hôtel est dans son ensemble propre mais il ne faut pas regarder dans les coins. Le personnel ici est serviable mais assez froid, et pas très regardant sur la propreté notamment de la vaisselle du restaurant. Nourriture bonne mais sans plus. Quand on connaît un peu l'Inde, ça correspond un peu au standard. Par contre, situation idyllique, en plein milieu des champs de thé. Toutes les chambres possèdent un balcon avec vue sur la vallée. C'est magique. Possibilité de se balader à pied depuis l'hôtel jusqu'en bas et de rencontrer les villageois. Enfin l'accès à l'hôtel ressemble à une petite route du Périgord (à franc de montage, impossible de se croiser à deux voitures.) Veiller à avoir un bon chauffeur

6/10 Okay

Jean, Paris

Hotel très bien situé mais un raffraichissement des chambres s'impose.