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Reviews of Hosteria Los Helechos

3 out of 5
Hosteria Los Helechos
Paulino Amarante 76, Puerto IguazĂș, Misiones

Reviews

6.8
Rating 10 - Excellent. 32 out of 170 reviews" "
Rating 8 - Good. 53 out of 170 reviews" "
Rating 6 - Okay. 42 out of 170 reviews" "
Rating 4 - Poor. 26 out of 170 reviews" "
Rating 2 - Terrible. 17 out of 170 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Stayed 2 nights in Jan 2024

6/10 Okay

Karin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place needs a serious remodeling. It’s VERY old. Clean and nice staff but extremely old and in bad shape
Stayed 4 nights in Jan 2024

6/10 Okay

elizabeth

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Shaobing

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Anatoly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jan

Stayed 1 night in Sep 2023

8/10 Good

Celia, Beaverton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very close to the Main Street
Stayed 1 night in Sep 2023

10/10 Excellent

Jan

Stayed 1 night in Sep 2023

10/10 Excellent

Maria Elsa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

claudia

Stayed 2 nights in Aug 2023

10/10 Excellent

Romina

Stayed 3 nights in Apr 2023

10/10 Excellent

Andres

Stayed 7 nights in Apr 2023

10/10 Excellent

Christine

Stayed 1 night in Apr 2023

8/10 Good

Holly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus terminal, inexpensive, clean, friendly
Stayed 2 nights in Feb 2023

8/10 Good

Luciana

Stayed 1 night in Feb 2023

2/10 Terrible

Natalia Gabriela

Stayed 4 nights in Feb 2023

2/10 Terrible

MarĂ­a LucĂ­a

Stayed 1 night in Feb 2023

10/10 Excellent

Gonzalo gaston

Stayed 6 nights in Feb 2023

4/10 Poor

Chi Kin Peter

Stayed 3 nights in Jan 2023

4/10 Poor

Walter JoaquĂ­n

Stayed 2 nights in Jan 2023

4/10 Poor

Juan

Stayed 3 nights in Jan 2023

8/10 Good

Caroline

Liked: Staff & service, amenities, property conditions & facilities
Easy location for the bus terminal.
Stayed 1 night in Nov 2022

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run away, not worth it. There are other places around much nicer
Stayed 1 night in Jul 2022

10/10 Excellent

Pablo

Stayed 1 night in Jun 2022

6/10 Okay

Gerard

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok.
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Efficient and helpful reception staff.clean. kitchen avg. Old, overused strucure, but clean. Poor wifi. Old, small tv. Good location, with easy access to restaurants, transport if need. Overall service staff exceed building condition.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff who are very helpful, but a basic hotel.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I liked the location. The hotel was overpriced for what you got. No internet in your rooms or where you ate breakfast. And breakfast was just BREAD.
Stayed 2 nights in Apr 2019

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Our stay in Puerto IguazĂș
The hotel is basic but comfortable and clean. The reception staff were very knowledgeable and helpful. We only used the room to sleep as we were exploring and it was completely suitable for our purposes.
Stayed 2 nights in Mar 2019

8/10 Good

ROBERT

Liked: Cleanliness, staff & service
Location was ok..It was quite..staff was excellent.. The WIFI is non existent in room and was too slow in lobby...plenty of places work well a few blocks away.. shower needs fixing...pretty basic for price
Stayed 2 nights in Mar 2019

10/10 Excellent

Prentice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Our stay was quite surprisingly awesome. It was clean charming and quiet . Plan on going back
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
economical- no surprises
I arrived in Iguazu during the peak season. It was pretty much an extended day trip from Buenos Aries. Most other hotels were either fully booked or priced to high for my short overnight stay. This hotel offered a reasonable price for reasonable accomodations. Although the rooms were rather spartan in regards to decor and furnishings, they were clean enough gor me, the ac worked and the water was hot. The staff was friendly and helpful. Old fashioned key and lock-hadnt seen yhat for a while! No safe in the room but can use the safe at front desk if need be. Overall I felt safe and secure The biggest downside for me was that the pleasant indoor courtyard that the rooms open to was noisey when I was trying to sleep earlier in the evening. Would not reccomend as a destination hotel if you plan to spend several days-but not a bad place to crash while waiting to your flight back to Buenos Aries.

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Terrible experience with hotel manager, I will never go back again, please don't book this hotel.

2/10 Terrible

Yeeping Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is convenient because is in the downtown area, the room is simple and clean but it smells may be due to the humidity and the washroom has a lot of moldes and mildews on the wall. The wifi was not working for the first two days that we were there and can only be connected in the lobby. The door knob to the room was loose and we do not feel safe at all there. The breakfast provided were poor, water not hot enough for tea, coffee tastes week, a lot of sweet cakes in the morning but no bread that can make toast. The hotel is supposed to pick us up at the airport but no body came, We waited a long time and had to take a taxi to the hotel ourselves. The staff there said that we had to send an e-mail to confirm the flight and time of arrival to them 24 hrs in advance which Hotel.Com didn't advise us nor any mention on their website. Overall I would rate it poor.

8/10 Good

T, US

Liked: Cleanliness, staff & service, room comfort
Good location; amenities like TV and A/C are nice; amiable staff; wifi does not extend much farther past the lobby, though

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to Bus Terminal 1 block
Good location but small room no frills hostel....no Air condition, so prepare to sweat the night ...Poor bathroom amenities....only sweet cake for breakfast... Wifi only in lobby

4/10 Poor

Flora, LA, CA

Liked: Staff & service
Disliked: Cleanliness, room comfort
The hotel is very out of date.
The bath room is not clean no shower curtain. Water is every where after shower.

6/10 Okay

Po Ching Adrienne, hong kong

Liked: Staff & service
Disliked: Property conditions & facilities
some more modern TV n Aircon will be gd
staff v friendly n helpful. nice garden. facilities rather rundown.

4/10 Poor

Mou Fung, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth 3-star. It's a typical budget hotel.

8/10 Good

kenny, BC

Liked: Cleanliness, room comfort
Good hotel in the right location.
This hotel is in a very good location in Iguazu town,great service & very convenient to walk to nearby bus,taxi terminal, restaurants, supermarket & shops. This hotel is very comfortable to live in esp., after a long day out in the national Iguazu Falls park.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Don't do it!
This hotel will not be considered acceptable for most US travelers. I have stayed in hostels and crappy hotels before, so I thought I could rough it, but this place was beyond what I expected. First of all, their "free wifi" is false advertising; there is NO wifi or other internet access in any of the rooms. The photos are heavily filtered and edited, because my experience was not well represented by the Expedia photos. The rooms are very old and moldy, the toilets are plastic and don't actually flush (they just add water on top of whatetever is put in them, so you are stuck with what goes in the toilet until it slowly seeps out itself), any time you take a shower the entire bathroom floods, there is a SINGLE light in the room and no lamps, the television didn't work, and the curtains are so thin that they don't block any outside light from coming through. As for the included breakfast, well if you like three-day old bread, you are in luck, because there is as much of that as you want... and you better eat as much of it as you can, otherwise you will see the same pieces presented day after day. I had mixed impressions of the staff: the women were very kind and courteous, but the men were rude. The weirdest thing is that you have to leave your roomkey at the front desk each time you leave, and you get it back but walking up to the front desk and telling them the room number (they don't ask for a name, for your ID, or anything, so anyone could get any key).

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot shower
Cons- Very poor room condition. No hot shower (unacceptable in the cold weather), very weak shower, toilet doesnt flush well, no phone in the room (room description said there would be) so i need to run to the reception for every small question i had. No wifi in the room, i only managed to use the lobby wifi as my room is luckily right above the reception. Room door was broken inside, no safety issue though. Breakfast is a variety of bread, which is very hard...perhaps that is Argentina style, I am not sure, but I dont enjoy. Pros- perfect location, very close to the bus terminal and restaurants. Staff would assist you with bus schedule and taxi service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good location
The hotel is clean and it is close to bus stop. There is no street name on the street and I missed the hotel name plate hung out at the other side of the street so it's hard for me to find the hotel. The reception helped me to book a shuttle bus to airport from hotel for AR60. This hotel is good for budget travelers.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotels have hefty Argentinian fee added on.
Good location very near the bus station. Good value for the money. Beware there is an Argentine fee added onto hotels of about 15%.

6/10 Okay

Raoul, New York City

Disliked: Property conditions & facilities, room comfort
Good Place to Stay and Conveniently Located
Finding a nice hotel for under $100 in Puerto Iguazu is not easy. I stayed at Hosteria Los Helechos for three nights. For the price in Puerto Iguazu this is a good choice but don't expect too much. The front desk person was nice and helpful but I think the hotel needs some freshening up, especially room 2. It was probably pretty good 20 years ago. There is a nice pool and breakfast is included. There are also some places to sit and hang out. It is conveniently located near the bus station and within walking distance to what Puerto Iguazu has to offer.

8/10 Good

Mark, Auckland

Liked: Cleanliness, room comfort
Older-Style Rooms/Hotel in a Good Location
Located very close to the main bus station, a short walk to restaurants and supermarkets, and only a little further to the main centre on foot. Rooms are courtyard style, dated, but perfectly functional and clean, the air-con is older style and copes most of the time, the room also has a ceiling fan to top up. Wifi is best in reception area. Breakfast is buffet-style and carb-laden (bread, cake etc), so is adequate for filing, but not exactly fine dining. In all, good, older-style accommodation in a good area.

4/10 Poor

Andrey, Oslo, Norway

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay there!
Dirty, old hotel that needs total renovation. Holes in the walls, squeezed mosquitoes on the curtains. The door could be pierced with a finger and the lock opened with a tooth-pick. Old and extremely noisy A/C and fans. Very old bathroom, no shampoo or soap. Breakfast is very poor – just pastry! Credit card terminal did not work. No safe. To give this ”hotel” three stars is a joke. Never again.

2/10 Terrible

Eva

Disliked: Cleanliness, property conditions & facilities, room comfort
The room I stayed is very bad. Not clean, It's near to the reception where is noisy. WHen I checked in the room, I dont think it was cleaned up as I still saw the gargage in the bathroom. Overall, the room is very dirty and very bad. Definitly, I dont recommed it.

4/10 Poor

Ch. RĂŒegg, ZĂŒrich

no room available despite confirmed reservation
When we arrived we were diverted to another hotel despite our reservation which has been confirmed.