Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Muswellbrook NSW

Review

Posted Oct 14, 2014
Great location. Undercover parking spaces too squashed and poor manoeverability
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 11, 2014
Pros: Close to beach with friendly staff
Nice place with great rooms. The cable TV was free
4 out of 5
Recommended
for Couples
by LDMfrom Sydney

Lovely rooms

Posted Sep 16, 2014 on Hotels.com
Very nice hotel. Very close to WIN Stadium, golf course and other facilities. Water views from the balcony, though there was some construction going on so some views were not so nice.
1 out of 5
Recommended
by A verified traveler

Poor staff communication

Posted Sep 16, 2014 on Hotels.com
We booked through Hotels.com and package included the stay, parking and breakfast. Hotel was not given this information but we cleared up any confusion by showing them the email. Unfortunately we were embarassed the next morning once again to be questioned on whether breakfast was included or not! Even when a phone call was made to reception, it was still not cleared up. Very disappointing, the staff need to get their act together.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by vincent

This traveler left a rating score only Posted Aug 16, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

all good

Posted Jul 29, 2014 on Hotels.com
good location. sweet and short stay. The lifts are really slow!
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 18, 2014 on Hotels.com
3 out of 5
by A verified traveler

Disappointed customer

Posted Jun 16, 2014
Cons: yes, staff training
clean room, however elevator had issues. when we informed the staff, they just told us to use the staircase which wasn't even easy to find. we wondered around the lobby for a good 5 minutes with other customers until someone asked them to give us exact directions on where the staircase was located. the staff didn't even bother to go to the elevator to check what was wrong with it nor did they aplogised for the inconvience and offered to assist us.
4 out of 5
Recommended
for Everyone
by Amber

Clean room, friendly helpful staff, great location

Posted Jun 15, 2014
Pros: Clean room, friendly helpful staff, great location
Location: Walking distance to city centre
We stayed for 1 night over the long weekend as we had a wedding to attend.