Hiking

Reviews of Hôtel L'Adresse

4 out of 5
Hôtel L'Adresse
3 rue des Poulieurs, Saint-Malo, Ille-et-Vilaine

Reviews

9.4

Exceptional

Rating 10 - Excellent. 219 out of 307 reviews" "
Rating 8 - Good. 80 out of 307 reviews" "
Rating 6 - Okay. 5 out of 307 reviews" "
Rating 4 - Poor. 2 out of 307 reviews" "
Rating 2 - Terrible. 1 out of 307 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Sayville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel of all time and that is saying a lot. Conveniently located, beautiful ocean view (though small), very friendly and extremely helpful staff and a very good breakfast according to my son. Also, our French is embarrassingly non existent so it was nice to be able to log in to our Netflix account! We can’t wait to return.
Stayed 2 nights in Jan 2024
Response from Charlotte on Jan 24, 2024
Dear Madam, Sir, What a pleasure to read you !We thank you very much for your comments regarding your stay in our hotel l'Adresse in Saint Malo. It was a great pleasure to have you with us. Your compliments and satisfaction are our greatest reward for our team who work hard every day to provide you the best quality service. Looking forward to the pleasure of welcoming you again during your next stopover in St Malo. Best Regards

8/10 Good

Olivier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Charlotte on Feb 8, 2024
Cher Monsieur, Nous vous remercions d'avoir pris le temps de nous répondre.Nous espérons vous revoir dans notre Hôtel l'Adresse à St Malo lors de votre prochaine escapade en France. Bien à vous

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historic property with amazing service and interesting rooms. This is our second time to stay here and we will definitely do so again! The staff is helpful and considerate, the food very good and the location perfect for exploring all the amazing villages and sights of Normandy. Plus it is an easy 3 hour drive from CDG airport to another world!
Stayed 1 night in Nov 2023
Response from Charlotte on Nov 21, 2023
Dear Stephanie, What a pleasure to read you ! The team thanks you for taking the time to share your comment. We are delighted to read that the location of our establishment suited you and that our staff helped you and welcomed you the best way. Our staff will be delighted to welcome you again on your next stay in St Malo!Sincerely,

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and knowledgeable. Room was clean, and housekeeping staff friendly.
Response from Charlotte on Nov 21, 2023
Dear Madam & Sir, The team thanks you for taking the time to share your comment. We are delighted to read that the room was comfortable and clean and our staff helpful. We work hard every day to offer you the best experience and we are very happy we've maded it during your stay! Our staff will be delighted to welcome you again soon. Sincerely,

10/10 Excellent

Ieuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and the hotel is discrete, elegant and very restive.
Stayed 1 night in Nov 2023
Response from Ludovica (Reception) on Nov 15, 2023
Dear Madam, dea Sir,the staff is glad to know that you have had a restful stay in our hotel and hopes to welcome you again soon!Kind regards,

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minutes walk to Intra Muros and with parking available (extra charge but worth it). Tiny kitchenette in a cupboard which was really useful. Would definitely stay here again
Stayed 3 nights in Oct 2023
Response from Charlotte on Oct 11, 2023
Dear Madam,The entire team at the Adresse hotel in Saint Malo would like to thank you for your warm message.We are delighted to know that you have appreciated the privileged location of our hotel, our facilities such as our car park and the practicality of our rooms with their kitchenette. We work every day to guarantee you a quality service, your satisfaction is our greatest reward.We hope to see you again very soon in Saint Malo in our hotel.Yours faithfully

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ludovica (Reception) on Oct 11, 2023
Madame,un grand merci pour votre commentaire!Au plaisir de vous accueillir à nouveau à l'hotel L'Adresse.Cordialement,

10/10 Excellent

Roberto, Doral

Stayed 1 night in Sep 2023
Response from Charlotte on Oct 25, 2023
Cher Monsieur,Nous vous remercions d'avoir pris le temps de nous répondre.Nous espérons vous revoir bientôt à St Malo.Bien à vous

10/10 Excellent

Dominic

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally amazing staff! Thank you.
Stayed 1 night in Aug 2023
Response from Charlotte on Aug 25, 2023
Dear Sir,What a pleasure to read you! The entire team at l'Adresse hotel in Saint Malo would like to thank you for your warm message. We are delighted to hear that you enjoyed your stay with us. The cleanliness of our establishment, the comfort of our facilities and the friendliness of our staff.We work hard every day to guarantee you a quality service, and your satisfaction is our greatest reward. We hope to see you again in Saint Malo very soon. Best regards

10/10 Excellent

Luc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Jul 2023
Response from Charlotte on Aug 23, 2023
Dear Sir, Thank you for your feedback following your stay in Saint Malo at the Hotel l'Adresse. We are delighted that you enjoyed the comfort of our establishment. We work hard every day to provide you with the best possible service, and your satisfaction is our greatest reward. Looking forward to welcoming you back to the Corsair City, the whole team wishes you a pleasant day. Yours sincerely

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Malo
Lovely welcome, clean and comfortable hotel. Spectacular breakfast.
Stayed 1 night in Aug 2023
Response from Charlotte on Aug 15, 2023
Dear Madam and Sir, Many thanks for your comment.We are delighted to read that the welcome and care of our team allowed you a stay that lived up to your expectations.We hope to be able to welcome you again soon on the occasion of your next Malouine getaway.Sincerely,

10/10 Excellent

S

Stayed 1 night in Aug 2023
Response from Ludovica (Reception) on Aug 14, 2023
Dear Madam, dear Sir,thank you for your feedback.We are glad that you have appreciated your stay with us, and hope to welcome you again soon!Kind regards,

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming place.
Shower gel empty but used my own. Everything else great. Would highly recommend. Small hotel but really nice. Staff very helpful.
Stayed 1 night in Aug 2023
Response from Ludovica (Reception) on Aug 14, 2023
Dear Sir,Thank you for your feedback.We are glad to read that you would recommend our hotel, and that you will have a good memory or your stay with us!I'm so sorry about your shower gel bottle.Our colleagues usually check every time but forgetul moments do happen, so please for this and whichever other issue you may experience do not hesitate to ask our front desk; we are happy to help!Kind regards,

10/10 Excellent

Baruh, Radnor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! We have been coming here for over 7 years and we love it! The location is perfect , right on the beach and 10 min walk into town. The staff is always friendly and attentive and the rooms are very clean and spacious. Would love to come back!
Response from Charlotte on Jul 25, 2023
Dear Madam & SirWhat a pleasure to read you !We thank you very much for your comments regarding your stay in our hotel l'Adresse in Saint Malo. It was a great pleasure to have you with us. Your compliments and satisfaction are our greatest reward for our team who work hard every day to provide you the best quality service. Looking forward to the pleasure of welcoming you again during your next stopover in St Malo. Best Regards

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good experience
Stayed 1 night in Jul 2023
Response from Charlotte on Jul 19, 2023
Dear Sir,Thank you for your review.We are glad that you have appreciated your stay in our hotel.We hope to welcome you again for your next stay in Saint-Malo.Kind regards,

6/10 Okay

Niall

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property is well maintained and benefits from a good location and private parking. In our experience, it’s bedroom requires more of a deep clean and I would caution families there can be street noise on the lower levels.
Response from Ludovica (Reception) on Jun 27, 2023
Dear Madam, dear Sir,thank you for your feedback.We are glad that you have appreciated the location and private parking of our hotel.We would be interested in knowing which problems you encountered with the rooms'cleanliness, which is usually very appreciated from our guests. The hotel's wall are soundproof, and unless you decide to sleep with an open window there aren't usually any problems with noises coming from the street. We are sorry that you haven't been able to rest because if this rather uncommon occurrence.Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful romantic getaway
Great option for staying in a wonderful location along France’s coast. Very close to Old Town (walking distance) and just beautiful and romantic. Close to shopping and lots of places to eat and parking is available. Full kitchenette in the room as well!
Stayed 2 nights in May 2023
Response from Charlotte on Jun 2, 2023
Dear Customer,Many thanks for your review .It' been a pleasure for our staff to accompany you during your stay at the hotel L'Adresse, and we hope to welcome you again soon.Kind regards,

10/10 Excellent

valery, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just perfect, location, service, parking, room…
Stayed 3 nights in Oct 2022
Response from Ludovica (Reception) on Oct 26, 2022
Dear Madam, thank you for your positive feedback.We are glad that you have appreciated your stay in our hotel, and we hope to welcome you again soon.Kind regards,

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great multilingual staff. Nice lobby. On-site parking at a reasonable price. 5 min walk to walled city of Saint Malo. Great area
Stayed 2 nights in Oct 2022
Response from Ludovica (Reception) on Oct 26, 2022
Dear Sir,thank you for your positive feedback.Our location is indeed ideal to visit both the beach and the old city!We are glad that you have appreciated your stay in our hotel, and we hope to welcome you again soon.Kind regards,

10/10 Excellent

laurie l

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Ludovica (Reception) on Sep 24, 2022
Dear Madam, dear Sir,thank you for your feedback!We are glad to read that you've appreciated your stay in our hotel, and we hope to welcome you again soon.Kind regards,

10/10 Excellent

Stefanie

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This cute hotel is in a great location. We enjoyed our stay very much. An additional bonus are washer and dryer free to use. The receptionists are wonderful and don’t hesitate to help with whatever problem guests have.
Stayed 7 nights in Sep 2022
Response from Ludovica (Reception) on Sep 12, 2022
Dear Madam, our staff thanks you for your review.We are always glad to help!The washing machine and dryer are indeed a convient facility, especially for longer stays.We hope to welcome you again soon!Kind regards,

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for visiting St Malo.
Stayed 1 night in Aug 2022
Response from Ludovica (Reception) on Aug 23, 2022
Dear Madam, dear Sir,thank you for having taken the time to share your feedback.We are glad that you appreciated your stay in our hotel, and hope to welcome you again soon.Kind regards,

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great Location
Excellent return stay to this perfectly located and friendly hotel. Our only bit of advice is to be careful about parking if you have a tall vehicle. We had a cm to spare with our roof box in the car park!
Stayed 1 night in Aug 2022
Response from Ludovica (Reception) on Aug 14, 2022
Dear Madam, dear Sir, thank you for your feedback. It's a pleasure to know that you've appreciated our hotel and its services. Our parking has indeed a 195cm heigth limit, but as long as you are able to remove your roof box you should be safe. Kind regards,

10/10 Excellent

inna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, very spacious rooms. Nice decor
Stayed 2 nights in Jul 2022
Response from Ludovica (Reception) on Aug 10, 2022
Dear Madam, dear Sir, thank you for your feedback. We are glad to see that you appreciated your stay in our hotel, and we hope to welcome you again soon. Kind regards,

10/10 Excellent

Christopher

Stayed 3 nights in Jul 2022

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent stay. Right near everything and they had Ac
Stayed 1 night in Jul 2022
Response from Ludovica (service reception) on Jul 27, 2022
Dear Madam, dear Sir, thank you for leaving us your feedback! We are glad to read that you appreciated the proximity of our hotel with the old city and the beach, and of course the air conditioning which was definitely useful during the last couple of weeks! We hope to see you again in occasion of your nex trip to Saint-Malo! Kind regards,

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place next to the beach and close to the old city. We had a privilege suite with lots of room and two balconies to enjoy. Appreciated the small but handy kitchenette. Would definitely go back.
Stayed 2 nights in Jul 2022
Response from Ludovica (service reception) on Jul 27, 2022
Dear Madam, dear Sir, thank you for your feedback! We are glad to see that you appreciated your stay in our hotel and its equipments, and we hope to welcome you again soon! Kind regards,

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Jun 2022
Response from Ludovica (service reception) on Jul 4, 2022
Dear Madam, dear Sir, thank your for your feedback! We are gla to see that you appreciated your stay in our hotel, and we hope to welcome you again soon. Kind regards,

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
The location was superb, just a 2 minute wall to the walls of Saint Malo. The room was spacious, very clean andn very comfortable and the kitchenette was perfect for a short stay. Checki in and out was very efficiant and friendly. We would definitely stay here again.
Stayed 1 night in Apr 2022
Response from Ludovica (service reception) on Apr 24, 2022
Dear Sir, thank you for having taken the time to write your review. We are glad to read that you appreciated your stay in our hotel, as well as our kitchenettes. We hope to welcome you again soon! Kind regards,

8/10 Good

KHEEHONG

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location with convenient walk to main attractions.
Stayed 1 night in Dec 2021
Response from Ludovica (service reception) on Jan 15, 2022
Dear Madam, Dear sir, thank you for your review. We are glad that you appreciated our hotel, and we hope yo welcome you again soon. Kind regards,

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Ludovica (service reception) on Oct 17, 2021
Madame, nous vous remercions pour votre avis, et nous espérons pouvoir vous accueillir à nouveau à l'hôtel L' Adresse. Cordialement,

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Great location, fine accommodation.
Stayed 1 night in Sep 2021
Response from Ludovica (service reception) on Sep 27, 2021
Dear Sir, thank you for your review. we are glad to read that you appreciated your stay at the hotel, and we hope to welcome you again soon. Kind regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice family room with a bed in a separate area for our child. They had laundry machines which was great and a nice breakfast.
Stayed 1 night in Aug 2021
Response from Ludovica (service reception) on Aug 23, 2021
Dear Madam, Dear Sir, thank you for having written us your review. We are glad you appreciated the rooms and facilities of our hotel, and we hope to have the possibility to welcome you again. Kind regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with a beautiful patio w/chairs and table. Limited hotel parking (had to park in a lot nearby). Not close to much in terms of food and drink.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good service. Room was spacious and had ample sleeping space for a family of 4.
Stayed 1 night in May 2021
Response from Ludovica (service reception) on May 25, 2021
Dear Sir, dear Madam, we thank your for your comment and are delighted to know that you appreciated your stay in our hotel. We really hope to welcome you again, and wish you a very nice day. Kind regards,

10/10 Excellent

NIcholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, good parking garage. Spacious comfortable room. Good bed and shower. Great location and very helpful and friendly staff.
Stayed 1 night in Aug 2020
Response from Ludovica (service reception) on Sep 24, 2020
Dear Sir, thank you for your taking the time to write a review and for your kind words. We are glad to hear that you appreciated the hotel and the services that we provide to our customers. We hope to have the opportunity to welcome you again. Kind regards,

10/10 Excellent

Amanda, Maisons Laffitte, France (hometown Kansas City, MO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel and a great location. Wish it had a water view but still great.
Stayed 1 night in Feb 2020

10/10 Excellent

Ashling

Stayed 4 nights in Sep 2019

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service and great location. Nice breakfast available.
Stayed 3 nights in Sep 2019
Response from The reception on Oct 23, 2019
Dear Guest, It was a pleasure to receive you. Thanks a lot for your note and your opinion. Best regards

10/10 Excellent

Guillaume

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, large rooms and VERY NICE breakfast!!!
Stayed 1 night in Sep 2019
Response from The reception on Oct 23, 2019
Dear Guest, It was a pleasure receive you. Thanks a lot for your opinion and note. Best regards

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and quiet!
2-3 minute walk from the walled city, even less to the beach! Very welcoming and it was great to find they had a secure room in their underground car park where we could leave our bicycles locked up. Our room on the first floor had a courtyard view and was lovely and quiet with excellent air conditioning. The bonus of a full sized fridge with freezer compartment was welcome and had we wished to there were two hobs; a microwave/combi/grill, sink and a range of cooking utensils, crockery, glasses, cutlery for simple self catering
Stayed 1 night in Aug 2019
Response from la réception on Nov 1, 2019
Dear Guest, It was a pleasure to receive you. Thanks a lot for your note and opinion. Best regards.

10/10 Excellent

BEATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful large room with a kitchen and a fridge , even microwave . We also had a patio that had furniture . The staff was very accommodating- calling for a taxi etc . Lastly , I’d like to thank them for returning my wallet that apparently slipped out of my bag as I was leaving the lobby . Thank you again for an amazing stay and your courtesy !
Stayed 2 nights in Aug 2019

10/10 Excellent

Pat, Texas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel and close to the old town of St. Malo
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great tidy modern clean and simple accommodation close to the old city and on the shoreline, perfect for walking
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Yuet Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent accommodation right on the seafront with reserved parking. Breakfast is worth paying for. Have stayed here before as it is just s couple of minutes from the car ferry. Will undoubtedly use it again
Stayed 2 nights in Jun 2019

10/10 Excellent

Aart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, close to the main beach and ‘old town’
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the walled city of Saint Malo.
Stayed 2 nights in May 2019