Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby Aboris from Devon, UK
Great Hotel.....Shame about the WelcomePosted Nov 22, 2013
Pros: Excellent room, very clean and an incredibly comfortable bed. Location spot on for exploring the intra muros St Malo and car parking conveniently clos
Cons: The welcome from the receptionist
This is a very good hotel and most of the staff were excellent. However, the receptionist who greeted us on arrival had a rather unusual way of welcoming guests. She lectured us about how we had paid more for the room by using Expedia and how we should have booked direct with the hotel so that the hotel did not have to pay such big fees to Expedia. She claimed that the rate on their website was cheaper than Expedia. When I disputed this and informed her that when I checked their website their rate was still some way higher than Expedia she accused me of "not looking hard enough" !! She said that I should have contacted them direct and they would have negotiated a price to undercut Expedia. If the cost of the hotel had not already been charged to my credit card I would have left and found another hotel to stay in. This woman should be sacked by the hotel management as she does the hotel no favours with such a rude and hectoring welcome.....and if she is the management then I would advise Expedia to immediately cease doing business with her.
for Everyoneby JD from London
Perfectly central!Posted Oct 27, 2013
In the middle of the old town close to everything. Clean. comfortable and staff very courteous. Excellent breakfast.
for Everyoneby Seng from Woodside, CA
Ideally located!Posted Oct 4, 2013
Pros: Clean room, helpful staff, ideally located and well priced.
Cons: Larger room if there will be no increase in cost.
Location: 1 block from the Cathedral easy walking to everything within the walled city.
I like the clean and modern interior. The staffs were helpful and the location is ideal. I had a room facing the court yard and it was quiet. My room was clean, everything works as it should and had good nights of sleep. I can step out of the hotel and within 1 block walk to my car where I had to park outside the wall when I want to explore out side the walled city. I will stay in this hotel again if I come back to Saint Malo.
for Getaway With Friendsby P A G from Oxford
Great LocationPosted Sep 3, 2013 on Hotels.com
All good apart from noisy neighbours. In Standard Rooms with windows open the local restaurants very noisy in the mornings.
Recommendedby A verified traveler
Posted Aug 31, 2013 on Hotels.com
for Couplesby Alan from Porthcawl
Ideal location for visiting St.MaloPosted Aug 30, 2013 on Hotels.com
Perfect for our purposes - can't fault it!
for Overnight Stay Before Destinationby Kor from Dublin
Great locationPosted Aug 30, 2013 on Hotels.com
Great hotel, very nice staff, park in st Vincent above ground nearby if you can. The room was lovely and it had a very comfortable bed, and good size shower etc. St Malo is full of tourist restaurants, so best to ask staff for recommendations. A must do in St Malo is to walk the ramparts, but get there early in high season. We didn't have breakfast but there are plenty of places nearby for coffee.
Recommendedby A verified traveler
Posted Aug 28, 2013 on Hotels.com
for Overnight Stay Before Destinationby mt
excellent hotelPosted Aug 25, 2013 on Hotels.com
excellent hotel, great location
Recommendedby C Williams from Hampshire. UK
All round excellencePosted Aug 17, 2013 on Hotels.com
Hotel staff were very friendly, great location, very tidy rooms with extremely comfortable beds. Would definately go back. Highly reccomended.