Ratings based on 36 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified traveler from NYC
Need improvementPosted Jul 21, 2014
Sheets were all ripped. After leaving the shower I noticed that the bath towels had seen much better days. A serous disappointment.
by Mar from r
DirtyPosted Mar 24, 2014
Not clean. Filthy vents and carpet. Decent breakfast
for Everyoneby A verified traveler
Went away hungry.Posted Feb 3, 2014
A breakfast was included in the room rate. We went at 830am, when it was served til 9. Nothing was left and no one was present to tell, no one at the desk either. disappointed.
for Everyoneby sds from indiana, pa
Nice, clean, but less than perfect conditioPosted Feb 3, 2014
Was ok, but thermostat did not work properly and sink back up. Have stayed before, without problem, so I am willing to overlook the problems.
for Overnight Stay Before Destinationby KimD from Hunlock Creek Pa.
Close to all we neededPosted Jan 6, 2014 on Hotels.com
Good stay ,good night sleep, plenty of places to eat
for Everyoneby A verified traveler
Posted Jan 5, 2014
for Everyoneby Dennis from H
Comfort innPosted Jan 3, 2014
Had to switch rooms Second room the heat was off and equipment was difficult to set to be comfortable
by A verified traveler
Posted Dec 9, 2013
Pros: The employees were friendly and well mannered.
Under staffed! The breakfast was completely out of all drinks and the foods were almost completely empty. The garbage's were over flowing and the floor was a sticky mess. One person was responsible for both the front counter and the breakfast area. In the morning many people were checking out so the breakfast area was never attended to. Condition of the hotel facilities was very poor! Back door of hotel was able to enter without key card which is a big safety issue. Door to room would not latch or lock so we had to be moved to another room. Went to breakfast and when we went back to our room our key cards wouldn't work to enter.
Recommendedby Julia from PA
Good and close to destinationPosted Dec 8, 2013 on Hotels.com
Nice looking outside but not perfect inside. We would stay there again if necessary.
Recommendedby A verified traveler
OverpricedPosted Dec 3, 2013 on Hotels.com
My biggest problem with the Comfort Inn and with the internet provider I used is the willingness to charge the same price for their rooms as the Holiday Inn. The two hotels are not comparable in terms of amenities, service and comfort. When I checked in and asked for the current price (less than I had been charged) as advertised on the website and being paid by other guests I was told that the price could not be honored since I had prepaid for the room through the internet. When I asked for an upgrade to a room with a whirlpool I was also denied based on the prepaid status of my room. I am on a restricted diet and since the room did not have a refrigerator I had to ask for one. The rooms are tiny and the addition of the refrigerator added to the level of discomfort. The drawers in the dresser had crumbs in them from a previous guest, but housekeeping cleaned that for me immediately. None of the exercise equipment was in working order which was a further disappointment. Ultimately I was able to get the "going rate" and promised a refund by the internet service. Overall, there were too many hassles involved in this stay, and too much of my time was spent trying to make things right. It was a frustrating experience.