Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, blackout drapes
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Reviews of Best Western Fishers/Indianapolis Area

2.5 out of 5
Best Western Fishers/Indianapolis Area
9790 N By Northeast Blvd, Fishers, IN

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 1000 reviews" "
Rating 8 - Good. 397 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 61 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jackie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from NP on Mar 22, 2024
Thank you

2/10 Terrible

Anna May, Coppell

Liked: Staff & service
Stayed 4 nights in Mar 2024
Response from NP on Mar 19, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was there and always cleaning
Stayed 2 nights in Feb 2024
Response from KR on Feb 19, 2024
Thank you for taking the time to share your experience. We are so glad you had a comfortable stay. We hope you do stay with us again in the near future.

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Very outdated and in poor condition
Stayed 1 night in Feb 2024
Response from np on Feb 18, 2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from np on Feb 14, 2024
Bill, Thank you for your review and telling us how your stay was, we appreciate taking the time.

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the breakfast
Stayed 1 night in Feb 2024
Response from NP on Feb 9, 2024
Thank you for staying at the Best Western Fishers/Indy. We are happy to hear you enjoyed your stay and had a great breakfast in the morning. Please come see you soon if your in the Fishers/Indy area.

2/10 Terrible

TICHAEDZA

Stayed 1 night in Dec 2023
Response from np on Dec 29, 2023
Thank you for completing the survey regarding your stay at our property. Your satisfaction is important to us please let us know in detail about your stay experience so we implement improvements to ensure we offer a better experience in the future.If I can provide any assistance, please don't hesitate to contact me directly at 3175782000.

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access, great staff, very friendly & welcoming. We were there for the HS Marching Band Nationals, the management at the hotel was very patient & knowledgeable of the potential shenanigans high schoolers can cause, and they still smile! Great place!
Stayed 1 night in Nov 2023
Response from NP on Nov 17, 2023
Thank you for taking the time to let us know how your stay was. We as a team do our best to take care of all our guest as well as we can. We are very happy you enjoyed your stay with our Best Western Hotel team. Please come again!

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet easy to find
Stayed 2 nights in Nov 2023
Response from NP on Nov 16, 2023
Thank you for staying with us. Please come again!

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from NP on Nov 26, 2023
Thank you for taking the time to complete the survey. We value your feedback hope you will come back and see us again soon.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from NP on Oct 24, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

KELLY

Liked: Cleanliness, property conditions & facilities
Room was clean and perfect for our one night stay. Not sure why they had the coffee pot in the bathroom thats gross...move it!!..Lots of food options nearby. Our only complaint was the check in, I booked through expedia and used some of my one key cash and they acted like they didnt know how to finalize that. They were saying the funds weren't released. Ive never had that problem before.
Stayed 1 night in Sep 2023
Response from NP on Sep 26, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are sorry to see you move to a regular room and not a handclap room, but your right this hotel does not have a two queen beds in any handclap room, We will in the future look into changing that. We hope you will come back and see us again soon.

10/10 Excellent

Rhonda

Stayed 1 night in Sep 2023
Response from NP on Oct 24, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

KERI, DUNDAS

Stayed 1 night in Sep 2023
Response from NP on Oct 24, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Jarlath

Stayed 1 night in Sep 2023
Response from NP on Sep 21, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Rashmikant

Traveled with partner
Liked: Staff & service, property conditions & facilities
Bathroom was not cleaned when we arrived , had to change my room , very disappointed
Stayed 2 nights in Sep 2023
Response from np on Sep 18, 2023
We are sorry to hear this. We are happy you got moved to a clean room.

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2023
Response from NP on Aug 29, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Josy

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from ht on Aug 11, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We apologize for the inconvenience. We hope you will come back and see us again soon.

6/10 Okay

Samantha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The location of this hotel is great, the Camille’ cleanliness not so much. The bathroom tub looked like it hadn’t been Cleaned often. For some reason the room was really humid and damp and the a/c wasn’t working properly.
Stayed 1 night in Aug 2023
Response from Ash on Aug 8, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We apologize for the inconvenience. We hope you will come back and see us again soon.

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from ht on Aug 1, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from np on Aug 8, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We apologize for the inconvenience. We hope you will come back and see us again soon.

4/10 Poor

Fernando

Stayed 2 nights in Jun 2023
Response from Bianca on Jul 26, 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Gustav

Stayed 2 nights in Jun 2023
Response from Ash on Jun 28, 2023
Your feedback is much appreciated and we look forward to when we get to serve you next.

8/10 Good

Sondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ITS CONVENIENTLY LOCATIED NEAR FAMILY. GOOD DINING OPTIONS.
Stayed 1 night in Jun 2023
Response from Ash on Jun 26, 2023
We appreciate your feedback on your stay with us and look forward to when we can serve you next.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from HT on Jun 23, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

4/10 Poor

KAREN

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from ht on Jun 13, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We apologize for the inconvenience. We hope you will come back and see us again soon.

10/10 Excellent

Ton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from NP on Jun 2, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place especially for the price! Room has everything we need and has a breakfast buffet in the morning.
Stayed 1 night in May 2023
Response from ht on May 26, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

David

Disliked: Staff & service
The morning after our stay, I called for checkout which was at 11. I was lying on the bed waiting for my daughter to change when I heard a knock. I immediately started toward the door. Before I could get there the door started to open. Slightly alarmed, I pulled the door the remaining way and there was a man asking if I was checking out. I said I’m waiting till around 11 and he proceeds to tell me that I need to put the do not disturb sign up. At this point I’m offended because he had not at least said sorry for opening a door to an occupied room so I let the door close. I could hear him say “don’t slam the door in my face”. About 15 min later we leave and I see this man look at me from down the hall and he started walking towards me. I move to right of the hallway and he moves further right to intercept my path. I moved to the other side rather then bump him but asked him what his problem was. Things escalated quickly and we both begin to yell at each other. In the end nothing physical happened. He claimed to be a manager and we left without further incident. Maybe it was childish of me to close the door on him but I expected at least a sorry when someone attempts to come in while me and my daughter are still in there. He, however, took it too a completely different level when he attempted to bump into me in the hall. And I also wonder how scared my daughter would have been if she had been there alone when this happened. Never staying at a Best Western again
Stayed 1 night in May 2023
Response from Abby on May 24, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from ht on May 15, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Lavenita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some minor issues with our first room smelling like smoke when we checked in. But we had no problems being switched to another room which had a minor leak from the toilet bolts which was fixed when we notified the front desk immediately. Also, the television and the breakfast area did not show a picture so you just had to listen to the news in the morning while eating breakfast. But, the rooms were really nice overall the beds were very comfortable and the furniture was really nice. So with all that being said I would recommend this hotel very highly it was really quiet and we got a great night's sleep I would definitely stay here again in the future. I forgot the breakfast was on point!
Stayed 1 night in May 2023
Response from np on May 5, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do have a grill outside on the pool deck so please if the pool area is open we will be happy to help with that. We have Comcast and we have reported We hope you will come back and see us again soon.

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2023
Response from ht on Apr 25, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Margo, Monee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Unannoucned mandatory $150, deposit. No breakfest as advertised, no place to sit for breakfest. The NOISE went on to 11pm. It was like a zoo when we arrived
Stayed 1 night in Apr 2023
Response from ht on Apr 18, 2023
Thank you for completing the survey regarding your recent stay at our property.We apologize for the inconvenience.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

willie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023
Response from ht on Apr 18, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from ht on Apr 18, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Zandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very kind and friendly.
Stayed 1 night in Apr 2023
Response from ht on Apr 17, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Greg

Stayed 1 night in Apr 2023
Response from ht on Apr 25, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Meghann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from ht on Apr 25, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Heather

Stayed 1 night in Mar 2023
Response from ht on Apr 17, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Barbara

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very curtious
Stayed 1 night in Mar 2023
Response from ht on Mar 21, 2023
Dear Barbara,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 Poor

Falicia

Disliked: Cleanliness, property conditions & facilities
Pool wasn't opened, room had ants. For the price they should have better up to date rooms.
Stayed 1 night in Mar 2023
Response from np on Mar 17, 2023
We are sorry about the ants, please if you can let us know next time we will take of it and move you. Also are pool is seasonal, because it is out door. Thank you for your time.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Not sure why this place doesn’t have a higher rating! It’s updated, it’s clean, and the staff is friendly. My only complaint is the $40. pet fee.
Stayed 1 night in Mar 2023
Response from ht on Mar 6, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Holly

Stayed 1 night in Feb 2023
Response from ht on Feb 26, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice clean place, good price.
Stayed 2 nights in Feb 2023
Response from Ash on Feb 12, 2023
We appreciate your feedback and hope to serve you again in the future.

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from ht on Jan 30, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

Lee ann

Liked: Staff & service
Stayed 2 nights in Jan 2023
Response from ht on Mar 6, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

molly

Traveled with partner
Liked: Cleanliness, staff & service
Clean. Beds are comfortable. Nice tvs. It was freezing weather and the main bed blankets were VERY thin. So ask for extra blankets when you get there :)
Response from ht on Jan 9, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and clean for a weekend of shopping.
Stayed 2 nights in Dec 2022
Response from ht on Dec 14, 2022
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Theresa, St. Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop enroute to South Carolina; quiet, safe area; Cracker Barrell (one of our favs) within walking distance; perfect for what we needed...
Stayed 1 night in Dec 2022
Response from ht on Dec 18, 2022
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

James, Indianapolis

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Available during a busy weekend.
Response from ht on Dec 8, 2022
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.