Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Clean and good location.

Posted May 8, 2015
Hotel is kept up nice and staff friendly. Around other businesses but yet secluded.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pacific Northwest

Nice facility, inconsistent staff

Posted May 4, 2015
Pros: Quiet, good location, easy to get to airport, friendly and very courteous staff.
Cons: More attention to breakfast supplies--coffee, yogurt
Location: A Cracker Barrel, IHOP, McDonald's and other eateries nearby, a grocery store also nearby. Very convenient location for my purposes.
Some of the hotel staff seemed not to know how to operate the phone--incoming calls were sometimes put through, sometimes not and they blamed the "telephone system". I did not receive the wake-up call I requested. I overheard staff members asking when a delivery was scheduled because they ran out of yogurt for breakfast, bad press, and both coffee containers were empty for quite a while early in the a.m.--they should check that, especially early a.m.. On the plus side, they slipped me a note telling me how to receive towels or other services because I put a "Do Not Disturb" sign on my door, a very nice touch, and staff members were friendly and courteous. To be fair, on my last night, they had two busloads of 'teen athletes arrive which would have stressed any staff; that was after my problems receiving calls but before the glitch with the wake-up call. Seriously, they should train staff on the phone system. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Bend, IN

Very nice hotel.

Posted Apr 30, 2015
Pros: Clean and not on a main road (it's back in around others so not a high traffic area right in front of hotel.
Cons: Seems all the toilets are lose from the floor. AC units do not function all night.
Location: Location off main road, so minimal traffic. Located next to Cracker Barrel with a Chili's and TGIF near by. There is also a McDonalds and a few other
Rooms are clean and well kept, staff is pleasant and helpful. Would stay there again and probably will.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice, close to interstate

Posted Apr 26, 2015
Easy access to down town and airport without all the associated noise.
1 out of 5
by A verified traveler

NOT HAPPY AT ALL

Posted Apr 24, 2015
Pros: I cannot make a good judgment since I can't get passed the bed bug issue
Cons: Cleanliness
Location: It was close to restaurants
When we woke up there was a bed bug in the extra bed. When I called down to the office, they said told me housekeeping would not be in for two hours and asked me what do I want the to do about it. The reasonable side of me knows he could not do anything about it, but the side that just saw a bed bug was freaking out!!!
5 out of 5
Recommended
for Families
by Tim from St. Charles, MO

Great price, nice hotel

Posted Apr 22, 2015 on Hotels
Great night's sleep. Nice hotel, especially for the price.
3 out of 5
Recommended
for Business Travelers
by Michael from Hilliard, OH

Security in question

Posted Apr 21, 2015 on Hotels
I was on the first floor room 114 I think. Looking at the area surrounding the hotel, I was concerned for my own safety. The seeming very old window had locks on them that seemed easily manipulated from outside. Just old lever handles that left me feeling quite worried. I would have searched for another room if I had not already paid for the hotel and will not visit that hotel again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 17, 2015
Room was clean, staff friendly and helpful. Restaurants nearby. Just off of 465
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, In

Nice, will stay here next time!!

Posted Apr 13, 2015
Our family was very pleased with our stay at Baymont Suites. Hotel was conveniently located right off the interstate, had plenty of restaurants to choose from and most importantly, the room was clean and comfortable!!!. We will choose this hotel again.
1 out of 5
by A verified traveler from Indianapolis IN

Bad experience

Posted Apr 10, 2015
Pros: Nothing
Cons: Everything
Stained bedding dirty bathroom. Had to ask for room to cleaned daily. Run down outdated rooms. Phone in room didn't work. Stayed for 4 nights and nothing was resolved.