Ratings based on 605 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved how close it was to everything.

Posted Apr 25, 2015
Staff was friendly, whole place was very clean and great prices. We will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

walking distance to lucas oil

Posted Apr 22, 2015
Pros: location and parking
Cons: gym and gym equipment below average.
Location: walking distance to bars, restaurants, lucas oil. I went for a run in the morning and was only a couple of blocks from the path along the river
easy parking and in/out for a downtown hotel. I was here for business, and very smooth inbound and outbound
3 out of 5
by A verified travelerfrom Fort Wayne, IN

Close to Bankers Life Fieldhouse

Posted Apr 20, 2015
Pros: The location was nice and the room was ok.
Cons: I wish they would have told us in advance there was a rather large fee for parking. This was not disclosed on the web site. shuttle stopped at 10:00.
Location: We went to Indianapolis to see the Neil Diamond concert.
Very disappointed with the room. All rooms are supposed to be suites...to me, that means a separate living room and bedroom. This was just one big room, so we had no privacy from our friend who stayed with us. Also, wanted to swim and the pool was closed. We paid extra to be able to stay someplace with a pool and were very disappointed with that. Also, saw 3 stink bugs in our room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the zoo

Posted Apr 18, 2015
Beds were comfy. Shower had dirt in it. TV was fuzzy and dark, we were unable to change it. Was charged $22 after we left without being told about it...apparently it's for parking, which we only knew about after we booked the stay. It was an overall okay hotel, but I doubt we will stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Plainfield, IN

Nice hotel for the area

Posted Apr 12, 2015
Pros: Bed was comfortable.
Cons: Keep lounge open as late as promised when checking in.
Location: Near Lucas Oil Stadium and easy walk to Victory field.
Breakfast was good and room was nice. Bar closed earlier than advertised but allowed us to experience other places nearby.
Comment from Hotel Management
Apr 14, 2015 by Alexis , Hotel Management
I'm glad you enjoyed the breakfast and your room! Thank you for staying with us and providing feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Final Four

Posted Apr 8, 2015
Very friendly and helpful staff. Went to watch final four. Best location you could ask for
Comment from Hotel Management
Apr 10, 2015 by Alexis , Hotel Management
I'm glad you enjoyed your stay during final four! Thank you for staying with us, and thank you for providing us feedback!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland

Nice hotel if you are going to Lucas Oil

Posted Apr 8, 2015
Hotel is literally one block from Lucas Oil, so if you are looking for something close for an event/game, the location is good. It's not quite as convenient for other walking destinations, but is manageable. The staff was very accommodating and the rooms/suites were clean. Didn't get to use the amenities (i.e. pool, gym, etc.) so can't comment. Not far off Rt. 70 so quick access to the freeway if you are driving from the East or West. Overall, very good - would recommend.
Comment from Hotel Management
Apr 10, 2015 by Alexis, Hotel Management
Thank you for the feedback! I am glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Very convenient to why we were there. Very clean rooms and very spacious.
Comment from Hotel Management
Apr 8, 2015 by Alexis, Hotel Management
Thank you for your feedback! We truly appreciate you staying with us!
3 out of 5
by A verified travelerfrom indiana

Staff

Posted Mar 29, 2015
The only staff that were friendly was housekeeping. Front desk people and restaurant staff were rude. The menu was sad, food was horrible for the price.
Comment from Hotel Management
Apr 1, 2015 by Alexis, Hotel Management
I am terribly sorry about the issues with our front desk staff. We take great pride in making sure all of our guests feel valued and important! We are working to correct the issues you've brought to our attention. Thank you for staying with us, and we hope to have you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2015
Only one problem with the room. My son slept on the sofa bed, and the sheet had yellow stains that were not cleaned. The sheets had not been changed. Otherwise, everything else was great.
Comment from Hotel Management
Mar 31, 2015 by Alexis, Hotel Management
I truly apologize about the stains on the sofa bed. Our housekeeping manager has been informed of this issue, and we are actively working to correct the problem! I'm glad everything else was great, and we hope to have you back for another stay in the future!