Ratings based on 204 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler
Posted Jan 19, 2015
If you want water bottles bring your own, we asked for wifi they said no? Yeah ok bye
Comment from Hotel Management
Jan 25, 2015 by Ashley, Hotel Management
I apologize for the inconvenience you experienced. As a guest you are entitled to receive free Wifi, I am sorry to hear that you were not notified of this. We hope that this experience does not ruin the possibility of future visits. We hope to see you again in the future!
for Everyoneby A verified travelerfrom indianapolis
Nice hotel next to everything .Posted Dec 25, 2014
It was very nice . We got a suite pretty decent i've seen better country inn and suites but it was pretty nice for the price .
for Everyoneby A verified traveler
Our recent stay.Posted Oct 22, 2014
The hotel was very quiet and clean. We slept great. The staff were professional and accommodating. My only recommendations would be fresh fruit at the breakfast and a mat in the hallway between the pool and restroom for safety. Otherwise it was a great experience. Thank you.
for Everyoneby A verified travelerfrom Kentucky, USA
Nice Place to stayPosted Oct 19, 2014
Pros: good price, good staff
Cons: could just use a little updating
Location: We were 20 minutes or less from anything in the city.
This Hotel was perfect for our needs. It was clean and comfortable for our one night stay. The tv was great, the bed very good, and the heater worked well for the chilly night. The only partially negative thing, the bathroom could use some updating, the wallpaper was peeling a little and the vanity seemed... old. Other than that, I would definitely stay here again when visiting Indianapolis.
for Familiesby Jennifer
Posted Oct 11, 2014 on Hotels.com
for Familiesby A verified traveler
indyPosted Oct 9, 2014 on Hotels.com
Recommendedby Mr & Mrs H.from Southport, Indiana
quality of hotelPosted Oct 5, 2014 on Hotels.com
We were very disappointed with this hotel. From the condition of the bathroom to need for updates. We did not think Hotels.com would recommend this hotel. I have stayed in Country Inn and Suites across the country and this by far the worst location. Our sink was so clogged, we had to brush our teeth in the bathtub until it was finally cleared. The staff was kind but it was the room that didn't meet our satisfaction.
Comment from Hotel Management
Jan 3, 2015 by Ashley, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards.
for Everyoneby A verified travelerfrom Illinois
Posted Sep 30, 2014
Cons: Upgrade furnishings.
Location: Can't say, were in town for funeral.
Staff excellent. Rooms a little worn. Clean. Can't say much more.
for Business Travelersby A verified traveler
Posted Sep 23, 2014 on Hotels.com
for Everyoneby A verified travelerfrom IL
Posted Sep 16, 2014
Cons: When I was eating breakfast. The employees who works around there. No one greeting the guests at all. It would be nice if they have smileys face.
Overall is good. I like almost everything. it would be great if the employees greet the guests more and put the smileys face too.