Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Average Hotel

Posted Jul 14, 2014
Nothing special about this hotel but considerably over priced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Close to the airport and shopping is within 10 min

Posted Jul 11, 2014
Pros: Bedding and pillows were fluffy!
Cons: N/A
Location: Great location. Shopping within 10 minutes. Great food at Squealers BBQ. Nordstrom Rack had great deals, loved it!
First time at a hotel without the family. Quiet except for runway traffic. Despite that, Hotel offered complimentary earplugs which were comfortable and effective. Accomodations were excellent except there was no refridgerator or microwave.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2014
Cons: A microwave and refrigerator would be nice to have in the rooms.
I had a very pleasant stay at the Crown Plaza. Everyone was friendly and my room was clean. I did not like the guests being able to smoke right outside the door to the hotel. The smoking area needs to be further away. Also, a fridge and microwave would be nice to have in the room.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Boston, MA

Very close to airport.

Posted Jun 23, 2014
Pros: Bed was very comfortable and the room was quiet.
Cons: Menu in dining room offer absolutely no options for vegetarian.
Room was very nice and clean and quiet. Room was very stuffy and I kept turning down the temp on the thermostat but that did not help. The dinner menu was awful however, especially if you are a vegetarian. Their idea of bruschetta was deep fried pita bread and mexican salsa on the side.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 16, 2014
Pros: Cleanliness and nice size room
Cons: I would prefer two queen size beds.
Great room and nice flat screen T.V. The double bed was a little too firm but it was O.K. Not many food places in the nearby area. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bloomington

Impressive service

Posted Jun 15, 2014
I was amazed when I arrived. Beautiful accommodations, comfortable room and very quiet. The shuttle picked me up from airport in the eve and then delivered me in plenty of time early the next morning for my flight. The Landing restaurant staff were friendly and the menu had several choices for my special diet.
3 out of 5
by A verified traveler

A 3 star hotel at a 4 star price.

Posted Jun 2, 2014
This hotel is past its prime and is in need of a face lift both inside and out..
3 out of 5
by pat from lafayette, in

appliances

Posted May 28, 2014
Pros: staff
Cons: fridge, micro, never been to a hotel that didn't have that. spent over 400 dollars for a two night stay, never again
Location: nothing out there just airport
no refrigerator no microwave no garbage bags for the trash cans. ordered food it was good but very expensive, had plenty of leftovers we had to throw away because we didn't have a fridge. nothing in walking distance, next time I will stay downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted May 12, 2014
This hotel was very clean and comfortable. They were a lot of extra touches:) Friendly staff, great price, fantastic experience!
3 out of 5
by Bill from Charlotte NC

Indy Airport hotel

Posted May 7, 2014
Cons: The hotel is tired and worn.
My colleague stayed there night before early airline departure. Definitely NOT worth $211 / night. Will stay at Hampton Inn or Hilton Garden Inn next time.